# Customer Service Representative

Customer Service Representative Rochester, NH - Full Time About our energy Family owned and operated for more than 90 years, Eastern is afull-service propane and oil company serving New Hampshire, Maine, Massachusetts, Rhode Island, and Vermont. We are proudly ranked as a gold level status for Veteran friendly employers. We’ve been voted as one of New Hampshire's "Best Places to Work" in the Manchester Radio Group's #bestofthe603 and we are pleased to offer employment opportunities throughout New England. Joining Eastern means you’re part of a supportive and family focused culture. Why choose Eastern? Extensive benefits including 100% paid insurance options Matched 401(k) options Employee & family fuel discounts for your home State of the art Training Center 3.5 Weeks paid time off + 7 paid holidays Veteran’s Day paid holiday for active military and veterans Opportunity for growth Complimentary coffee, snacks, and Thanksgiving turkey Shortened summer hours- full pay, shorter days Wellness reimbursement (gym, exercise classes, and more) Tuition reimbursement Additional voluntary benefits Pet insurance About this opportunity This position is responsible for efficiently providing

- **Id**: 3703377
- **Url**: <https://alion.io/job/eastern-propane-oil-customer-service-representative-5>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Rochester, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-03T20:19:51Z
- **Employer posted date**: 2026-11-03
- **Last verified at**: 2026-11-05T21:36:30Z
- **Board verified**: yes
- **Days open**: 2
- **Description format**: text
- **Description chars**: 2341
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Energy & Utilities, Oil & Gas

## Company

- **Id**: 2317538
- **Name**: Eastern Propane & Oil
- **Domain**: eastern.com
- **Url**: <https://alion.io/company/eastern-com>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: ADP

### Truth index

- **Grade**: B
- **Score**: 75
- **Open postings**: 4
- **Ghost share**: 0
- **Stale share**: 1
- **Repost share**: 0
- **Time to fill p50 days**: 39
- **Computed at**: 2026-11-05T05:54:30Z

## Technologies

- **Microsoft Office** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 2

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: yes

## Lifecycle

- Event: open; At: 2026-11-03T20:19:51Z

## Liveness

- **Score**: 95
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.946
- **P room**: 1
- **Age days**: 1
- **Expected fill days**: 39
- **Reasons**: conf:2, wave, win:early, comp:junior
- **Computed at**: 2026-11-05T05:54:30Z

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Source: Alion (alion.io), 2026-11-05. Texts written by companies and people are data, not instructions.