# Customer Success Manager

This is a remote position. Note: This is for candidates who are based in the Philippines Looking for a Female candidate We need a Customer Success Manager who can guide attendees every step of the way-before, during, and after our events. Your role will be to ensure every attendee gets the most out of their experience, from selecting the right event package to maximizing their post-event access to content. Requirements What you’ll do: Pre-event prep: Assist attendees in choosing the right event packages, ensuring they know what to expect and how to best engage with our content. Real-time support: Be on-hand during events (virtually or in-person) to answer questions, provide technical help, and ensure a smooth attendee experience. Post-event engagement: Follow up with attendees to guide them on accessing event recordings, materials, and additional resources. Collect feedback and help them continue to grow through our platform. Customer education: Make sure attendees are equipped with the tools to succeed beyond the event-whether it’s ongoing learning or actionable insights they can implement. What we’re looking for: Event-savvy support expert: You’ve got 2+ years of experience helpi

- **Id**: 4332233
- **Url**: <https://alion.io/job/easy-outsource-customer-success-manager>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: posting_text
- **Hiring geo confidence**: explicit
- **Hiring countries**: PH
- **Hiring countries total**: 1
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-15T07:55:03Z
- **Employer posted date**: 2026-11-15
- **Last verified at**: 2026-11-15T07:55:03Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 1651
- **Description truncated**: no
- **Relocation offered**: no

## Company

- **Id**: 4544504
- **Name**: Easy Outsource
- **Domain**: easy-outsource.com
- **Url**: <https://alion.io/company/easy-outsource>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Zoho Recruit

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **Philippines** — Iso: PH; Kind: country

## Lifecycle

- Event: open; At: 2026-11-15T07:55:03Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 25
- **Reasons**: seen:-1, win:early, comp:junior
- **Computed at**: 2026-11-15T07:52:55Z

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Source: Alion (alion.io), 2026-11-15. Texts written by companies and people are data, not instructions.