{"id":4332319,"url":"https://alion.io/job/easy-outsource-warehouse-manager","title":"Warehouse Manager","company":{"id":4544504,"name":"Easy Outsource","domain":"easy-outsource.com","url":"https://alion.io/company/easy-outsource","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Quebec, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-15T07:55:03Z","employer_posted_date":"2026-11-15","last_verified_at":"2026-11-15T07:55:03Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Work setup: onsite \nSchedule: 6am-3pm\nGeneral Summary:\nThe Warehouse Manager is responsible for overseeing all aspects of warehouse operations in Quebec City. This includes managing staff, maintaining inventory accuracy, and ensuring efficient receiving, staging, and dispatch of home appliances and large-format goods. The role supports six-day operations and works closely with delivery teams and logistics partners to drive timely outbound shipments and an exceptional customer experience. The Warehouse Manager also acts as a backup to the Dispatcher/Customer Care team when required and plays a key role in developing SOPs, monitoring KPIs, and upholding safety and operational standards.\nPrimary Duties and Responsibilities: \n\nOversee all inbound and outbound warehouse activities, ensuring timely and accurate fulfillment of appliance and bulky item deliveries.\nMaintain 99% inventory accuracy through routine cycle counts, WMS tracking, and timely inspection and logging of returned or undeliverable items.\nHire, schedule, train, and manage warehouse staff and drivers, ensuring adherence to SOPs, safety standards, and performance expectations. Apply progressive discipline when necessary.\nEnsure the warehouse remains clean, organized, and fully compliant with safety and maintenance protocols. Conduct audits and implement corrective actions as needed.\nCollaborate with delivery teams and third-party logistics partners to prepare and load trucks efficiently, using optimal load sequencing (e.g., last stop loaded first).\nMaintain clear and proactive communication with drivers and customers, resolving issues in real time and reporting updates to the Sr. Manager and the Driver Happiness team.\nServe as a backup to the Dispatcher/Customer Care team, handling direct customer communication when needed.\nDevelop and refine SOPs to improve space utilization (target: 85%), minimize product damage, and optimize operational efficiency.\nOperate and oversee the safe use of all material handling equipment, including forklifts, pallet jacks, and stackers.\nMonitor warehouse KPIs (e.g., order accuracy, return processing time, space utilization, and safety metrics). Conduct random POD audits to ensure compliance.\nEnsure secure and proper handling, loading, and unloading of appliances and bulky items using blankets, straps, dollies, and wraps.\nManage the documentation and storage of undeliverable items and returns. Coordinate the recycling of haul-away appliances in compliance with hazardous waste regulations.\nOversee truck cleanliness, assist with pre-trip inspections, and report any maintenance needs to ensure vehicle safety standards are met.\nSubmit complete documentation for freight claims (e.g., BOL, POD) and report lost, stolen, or damaged items with photo evidence.\nUphold company standards for conduct and professional appearance while on-site.\nPerform additional duties and special projects as assigned.\nQualifications & Skills: \n\nMinimum 3 years of warehouse operations experience, including 1-3 years in a leadership or supervisory role; appliance or heavy goods experience is an asset.\nPost-secondary education in logistics, supply chain management, or equivalent work experience.\nStrong understanding of warehouse operations, inventory control, and safety procedures.\nProven ability to manage and operate warehouse equipment; forklift certification preferred.\nStrong leadership and team management skills with the ability to coach and motivate staff.\nExcellent planning, organizational, and problem-solving abilities.\nBilingual in English and French with effective verbal and written communication skills.\nCollaborative and adaptable, with the ability to prioritize and perform under pressure.\nProficient in Microsoft Office (Word, Excel, PowerPoint), Adobe tools, and email platforms; experience with WMS preferred.\nFamiliarity with appliance handling tools and proper techniques for loading, strapping, and staging heavy goods.\nStrong commitment to enforcing SOPs, maintaining a safe workplace, and driving continuous improvement.\nOpen to feedback and able to adjust to evolving operational demands or extended shifts.\nWorking Conditions: \n\nThis position is based in a warehouse environment and requires both physical and administrative tasks.\nMust be able to lift and maneuver heavy items, operate material handling equipment, and work in varying indoor temperatures.\nThe role also involves desk-based responsibilities using computers and other office tools.\nSchedules may include extended hours or rotational shifts during peak operational periods.","description_format":"text","description_chars":4581,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":1,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-15T07:55:03Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["seen:-1","win:early"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/easy-outsource-warehouse-manager","json_url":"https://alion.io/job/easy-outsource-warehouse-manager.json","meta":{"generated_at":"2026-11-15T09:41:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":533,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4544504},"rest":"https://alion.io/mcp/rest/get_company?id=4544504"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feasy-outsource-warehouse-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feasy-outsource-warehouse-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feasy-outsource-warehouse-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/easy-outsource-warehouse-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feasy-outsource-warehouse-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4332319}},{"tool":"search_jobs","arguments":{"company":"easy-outsource.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4332319},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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Docs: https://alion.io/developers"}}