{"id":2065071,"url":"https://alion.io/job/eaton-pre-sales-application-specialist","title":"Pre-Sales Application Specialist","company":{"id":6044,"name":"Eaton","domain":"eaton.com","url":"https://alion.io/company/eaton","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":88,"open_postings":315,"ghost_share":0.051,"stale_share":0.317,"repost_share":0.092,"time_to_fill_p50_days":41,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Querétaro, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":73000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":519},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-07T18:03:22Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-25T05:01:21Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Eaton’s Corporate Sector division is currently seeking a Pre-Sales Application Specialist.\nWhat you’ll do:\nThe Presales Application Specialist role acts as a technical resource for D-IT’s channel partners and end users by providing product specifications and product application troubleshooting from the Tripplite.com website via chat, email, and phone call. The specialist will also be responsible for routing requests to the appropriate internal D-IT department when necessary.\nJob Responsibilities\nA. Presales phone, chat, and email support for both internal & external D-IT customers\nB. Lead qualification and accurate data entry into salesforce.com\nC. Identify customer requirements, recognize pain points, and provide builds of material based off customer expectations\nD. Be a technical resource for D-IT products and their application which includes power quality, racks, cooling, and cables & connectivity product lines\nE. Demonstrated ability to effectively interface with internal and external customers in a fast-paced environment\nF. Proven interpersonal skills and excellent telephone etiquette\nG. Establish a broad knowledge base of D-IT products/services and various other Eaton - products to facilitate lead qualification/routing\nH. Team player that actively contributes to the group's success\nI. Follow up on leads pipeline\nQualifications:\nEducation level required\nBachelor degree necessary.\nYears and area of experience required\nMinimum 2 years prior technical marketing or sales experience preferred\nTechnical knowledge\nCall center experience preferred\nExperience using SalesForce or other CRM preferred\nKnowledge of the IT market preferred\nKnowledge of power protection, backup power and the Power Quality market\nComputer skills with Excel, Word, PowerPoint, Outlook (email), and Internet\nIntermediate to advanced English proficiency\nSkills:\nSoft skills\nDrive for results\nMakes Decisions & Solves Problems\nDemonstrates a Collaborative Style\nPromotes and Champions Change\nBusiness Acumen\nPursues personal development\nLeadership\nExcellent written and oral communication skills in addition to strong organizational skills\nAdditional Information:\nPhysical efforts\nAbility to remain seated at a computer workstation for extended periods.\nFrequent use of keyboard and mouse (fine motor skills in hands and wrists).\nVisual focus for screen-based tasks.\nCognitive efforts\nAttention to detail for accurate data entry and validation.\nAbility to follow structured procedures and workflows.\nCapacity to manage multiple tasks simultaneously.\nProblem-solving within defined guidelines.\nComunication efforts\nClear written and verbal communication for emails, system documentation, for both internal and external collaboration.\nFrequent interaction with internal teams via email or chat\nAbility to comprehend and convey information effectively for customer-facing interactions\nWe are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.","description_format":"text","description_chars":3312,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Energy & Utilities","Energy Management","Automotive Components"],"lifecycle":[{"event":"open","at":"2026-10-08T03:33:04Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 138 · green card filings: 26","filings_12m":138,"filings_prev_12m":105,"green_card_filings_12m":26,"median_offered_wage_usd":125915,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":5},{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Graduate Trainee, Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Graduate Trainee; Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-24T06:24:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.833,"p_room":0.9,"age_days":17,"expected_fill_days":41,"reasons":["conf:0","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/eaton-pre-sales-application-specialist","json_url":"https://alion.io/job/eaton-pre-sales-application-specialist.json","meta":{"generated_at":"2026-10-25T07:14:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10194,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6044},"rest":"https://alion.io/mcp/rest/get_company?id=6044"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Featon-pre-sales-application-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Featon-pre-sales-application-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Featon-pre-sales-application-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eaton-pre-sales-application-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Featon-pre-sales-application-specialist"}]}