{"id":1557559,"url":"https://alion.io/job/eaton-service-sales-support-representative","title":"Service Sales Support Representative","company":{"id":6044,"name":"Eaton","domain":"eaton.com","url":"https://alion.io/company/eaton","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":88,"open_postings":322,"ghost_share":0.043,"stale_share":0.335,"repost_share":0.084,"time_to_fill_p50_days":41,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-22T07:24:25Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-21T17:32:07Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":29},"description":"Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services.\nOur EMEA Business Service Center (BSC) in Budapest is Eaton’s largest office in the region. With a diverse team of over 700 people, representing 40+ nationalities and speaking 20+ languages, the BSC is the central hub for business services. It empowers seamless operations and drives exceptional results across our electrical, industrial, and corporate teams. We are proud to be a Disability Friendly Workplace, ensuring an inclusive environment for all our employees.\nWhat you’ll do:\nThe Service Sales Support Representative is primarily responsible for supporting the sales of assigned services to grow revenue and enhance customer satisfaction. This role aims to improve customer satisfaction and revenue growth by effectively managing sales leads and opportunities, and building strong relationships with customers and partners. By serving as an escalation point and collaborating with various teams, the Service Sales Support Representative ensures timely and effective customer service, optimizes the install base, and drives continuous improvement in sales processes.\nAdditionally, this position involves providing product and service selection assistance to customers, end users, field sales, IT channels, distributors, and resellers within the designated territory. The representative will develop product-related awareness and knowledge for both internal and external customers, and represent the company to customers. Partnering with field sales, the representative will support and influence designated sales goals.\nPromote and sell distributed services and products via phone or e-mail; educating customers on the impact the product has on their business thus offering product related services or product replacement to customers\nResponsible for generating and following up service quotations sent to our customers\nProactively act to understand and solve customer needs and identify solutions to non-standard tasks/queries\nProvide good follow up on ongoing quotes until receiving Purchase Order from customer\nProactively contacting customers based on generated Leads to increase service revenue of Eaton\nGain deep understating on the distributed product portfolio and related services with the clear understanding of the impact it has on the customer thus maximising sales potentials\nEstablish professional and best practice contacts with the customers\nConstant cooperation with sales, finance and product departments in order to acquire and maintain an extensive knowledge of the internal workings of these departments and their processes. Work in collaboration with the technical sales support and marketing\nInstigates regular meetings with sales and channel managers in order to establish and verify the forecast and work progress\nThey have a sales target to start to take direct ownership of some accounts (i.e. contract renewals, less technical sales, etc)\nAble to detect and escalate problem or error with data that he/she is responsible for\nService maintenance contract management and upsell focus to capture new business opportunities\nQualifications:\nBachelor’s degreefrom an accredited institution or equivalent professional technical degree\n1-3 years of exp from an internation company \nSkills:\nExcellent English - Communication and Interpersonal Skills (Written and Verbal).\nTechnical sales aptitude and analytical skills\nMarket, Industry, Channel and Competitive Knowledge.\nNegotiation and consultative selling skills.\nBuild and maintain positive customer relationships through active listening, prompt resolution of problems, and projecting a positive, professional attitude.\nTeamwork, networking and continuous learning skills. \nAdapting and driving change and process improvements.\nBusiness Acumen and Navigation Skills (Corporate structure, Channel structure, etc.).\nSalesforce CRM knowledge is a plus\nSales or order management experience preferably on electrical/IT/telecommunications is a plus\nAbility to build and manage a sales funnel of opportunities using a CRM solution with relevant reporting\nWhat we offer:\nWide Range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, - Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)\nEmployee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeing\nFamily Friendly: Enjoy a family-friendly environment with policies that support work-life balance\nTalent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching\nDog-Friendly: Bring your furry friend to work in our dog-friendly office\nDedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience\nCompany Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxed\nSocial Responsibility: Join a socially responsible organization committed to making a positive impact\nEmployee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions\nWide Range of Employee Benefits: Hybrid work model, Annual bonus, Cafeteria, Private Medical Insurance, Life Insurance, - Eye-glass refund, AYCM partnership, Internal reward system (E-Stars)\nEmployee Wellbeing Support: Access comprehensive support programs designed to enhance your overall wellbeing\nFamily Friendly: Enjoy a family-friendly environment with policies that support work-life balance\nTalent Management and Career Development: We are dedicated to your professional growth, with a strong focus on internal mobility, continuous learning, and peer coaching\nDog-Friendly: Bring your furry friend to work in our dog-friendly office\nDedicated Spaces: Utilize our family room, multi-prayer room, stretching room, and chill room for your comfort and convenience\nCompany Yoga Sessions: Participate in regular yoga sessions to stay fit and relaxed\nSocial Responsibility: Join a socially responsible organization committed to making a positive impact\nEmployee Appreciation Day: Celebrate with us on Employee Appreciation Day, recognizing your hard work and contributions\nAll positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws.\nWe are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.","description_format":"text","description_chars":7420,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Cafeteria","Continuous learning","Health insurance","Hybrid work","Life insurance"],"hiring_locations":[{"name":"Hungary","iso":"HU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Energy & Utilities","Energy Management","Automotive Components"],"lifecycle":[{"event":"open","at":"2026-10-01T02:37:43Z"}],"visa":[],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.735,"p_room":0.75,"age_days":28,"expected_fill_days":41,"reasons":["conf:2","velocity","win:late","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/eaton-service-sales-support-representative","json_url":"https://alion.io/job/eaton-service-sales-support-representative.json","meta":{"generated_at":"2026-10-21T21:55:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31202,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6044},"rest":"https://alion.io/mcp/rest/get_company?id=6044"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Featon-service-sales-support-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Featon-service-sales-support-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Featon-service-sales-support-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eaton-service-sales-support-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Featon-service-sales-support-representative"}]}