# Technical Support Engineer, Distributed Infrastructure (D-IT)

Eaton’s ES AMER NAS division is currently seeking a Technical Support Engineer, Distributed Infrastructure (D-IT). This is a hybrid position and candidates for this role must reside within 50 miles of our Woodridge, IL location be considered for this position. What you’ll do: The Technical Support Engineer provides expert technical support for power and connectivity-related equipment, including charging solutions, UPS systems, digital signage solutions, network switches, racks and cooling solutions. This role involves assisting customers with troubleshooting, diagnosis, and application assistance via phone, email and chat. Technical support ranges from basic and routine to moderately complex issues, requiring long-term troubleshooting and follow-up. The Technical Product Support Engineer will respond to customer inquiries by following troubleshooting steps, referring to published materials, secondary sources or seeking assistance from senior staff. Detailed records of inquiries, complaints and actions taken must be maintained using various technologies. Technical aptitude is essential. In this function you will: Provide post-sales technical support to customers, including troublesh

- **Id**: 3705948
- **Url**: <https://alion.io/job/eaton-technical-support-engineer-distributed-infrastructure-d-it-2>
- **Role**: Support
- **Role family**: Support
- **Seniority**: junior
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Woodridge, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: yes
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-29T21:57:13Z
- **Employer posted date**: 2026-11-03
- **Last verified at**: 2026-11-08T15:48:29Z
- **Board verified**: yes
- **Days open**: 9
- **Description format**: text
- **Description chars**: 5131
- **Description truncated**: no
- **Benefits**: Relocation assistance
- **Relocation offered**: yes
- **Industries**: Aerospace Manufacturing, Energy Management, Power Supplies & Power Electronics, Automotive Components

## Company

- **Id**: 6044
- **Name**: Eaton
- **Domain**: eaton.com
- **Url**: <https://alion.io/company/eaton>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Eightfold

### Truth index

- **Grade**: A
- **Score**: 86
- **Open postings**: 306
- **Ghost share**: 0.042
- **Stale share**: 0.386
- **Repost share**: 0.101
- **Time to fill p50 days**: 42
- **Computed at**: 2026-11-08T05:47:12Z

## Salary

- **Min**: 69000
- **Max**: 101000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 101000

## Technologies

- **Linux** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 9

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-03T21:05:56Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 138 · green card filings: 26; Filings 12m: 138

## Liveness

- **Score**: 89
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.891
- **P room**: 1
- **Age days**: 9
- **Expected fill days**: 42
- **Reasons**: conf:2, velocity, win:early, comp:junior,brand
- **Computed at**: 2026-11-08T05:47:12Z

## Pay

- **Stated usd annual**: 101000
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.