{"id":3321207,"url":"https://alion.io/job/ebay-account-management-1","title":"Account Management 1","company":{"id":7519,"name":"eBay","domain":"ebay.com","url":"https://alion.io/company/ebay","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":31,"ghost_share":0,"stale_share":0.871,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shenzhen, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T08:03:15Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-30T19:26:11Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.\nOur customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.\nJoin a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.\nEstablish trust and make regular communications with managed accounts.\nSupport seller account performance by responding to inquiries from managed sellers as they come in, and work with related stakeholders to address them.\nKeep updated on related product, policy and marketing / campaign information or changes and provide prompt outreach to customers to educate, discuss and manage these information.\nEducate sellers for any trust related violations or poor trust related performance, and work with sellers on performance turnaround when applicable.\nDo account research such as performing data analysis to identify and highlight how business is trending, potential growth opportunities and risk, engage with sellers to understand their business objectives and create business plan to help sellers grow the business.\nWork with sellers to establish business KPI and drive execution of business plan. This may include working with internal and external stakeholders to provide related support.\nPrepare and lead seller visits and webinars independently.\nPrepare sales tracking reports as required for performance tracking and review.\nDeliver business result by working with the whole team, engaging in best practice sharing etc.\nManage a portfolio of sellers by using business analytics expertise to proactively identify and realize opportunities to increase revenue and performance. Support the development of these sellers’ongoing growth and success\nSolid experience in program management, at least leading one project which high value to team\nExhibits a broad base knowledge of multiple or related industries as well as an acute business understanding such as market and online trends, competitor analysis and customer needs with strong analytical mind, leveraging as inputs to business plan for sellers\nOrganizes internal/external resources in response to customer needs.\nAbility to direct and motivate others such as provide coaching or mentorship to new-hires or low performance with proved positive result \nDemonstrated ability to drive for results and strong negotiation skill such as push sellers achieve a high YoY GMV growth\nScale up power seller activities by providing constructive business consultation and key business issue\nSupport seller business growth through timely policy/platform changes update, selling strategy consultant, and key account issues solving\nAdditional Details\neBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.\nWe use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. 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