{"id":2529367,"url":"https://alion.io/job/ebay-communications-systems-ops-specialist","title":"Communications Systems & Ops. Specialist","company":{"id":7519,"name":"eBay","domain":"ebay.com","url":"https://alion.io/company/ebay","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":29,"ghost_share":0,"stale_share":0.862,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States","Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":89200,"max":119100,"currency":"USD","period":"year","gross":null,"usd_annual":119100},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Airtable","optional":false},{"name":"Google Sheets","optional":false},{"name":"Google Workspace","optional":false},{"name":"Asana","optional":true},{"name":"Jira","optional":true},{"name":"Monday.com","optional":true},{"name":"Smartsheet","optional":true},{"name":"Zapier","optional":true}],"status":"live","first_seen_at":"2026-10-06T00:00:00Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-28T23:32:45Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.\nOur customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.\nJoin a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.\nAbout the team and role:\nAre you a systems thinker who loves turning chaotic processes into streamlined, automated workflows? The Global Communications team is seeking Systems & Operations Specialist to help maintain the tools, workflows, and operational processes that keep the organization running efficiently!\nThis role will play a hands-on part in managing and improving the team’s Airtable environment, supporting workflow automation and reporting, coordinating vendor and purchasing processes, and maintaining accurate operational data. The ideal candidate enjoys working with systems, organizing information, solving process problems, and finding practical ways to reduce manual work.\nThis is a highly collaborative role. You will work with Communications, PMO, Finance, Procurement, Legal, and other partners to keep information accurate, workflows moving, and teams connected.\nThis is an opportunity for someone who wants to build experience at the intersection of business operations, systems, data, and communications.\nWhat you will accomplish:\nAirtable & Systems Operations\nMaintain and support the Global Communications Airtable environment, including tables, views, forms, fields, permissions, and automations.\nKeep Airtable data accurate, complete, and organized by following established standards and processes.\nHelp update and improve existing Airtable workflows as team needs evolve.\nSupport the intake and tracking of communications projects, vendors, requests, and other operational activity.\nTroubleshoot basic system issues and partner with more technical resources when additional support is needed.\nHelp document how systems and workflows work so that processes are easy for others to understand and use.\nSupport adoption of Airtable and other shared tools across the Global Communications team.\nWorkflow Automation & Process Improvement\nIdentify repetitive or manual processes that could be simplified, standardized, or automated.\nBuild or maintain straightforward automations, notifications, reminders, and workflow steps using Airtable and other approved tools.\nHelp test new workflows and make incremental improvements based on user feedback.\nPartner with PMO and Communications team members to translate business needs into practical system and process solutions.\nLook for opportunities to reduce duplicate work, improve visibility, and make information easier to access.\nReporting & Data Management\nMaintain recurring reports, dashboards, and operational views used by the Communications team.\nPull together information from Airtable and other business systems to support team and leadership reporting.\nPerform basic data validation and reconciliation to identify missing, inconsistent, or outdated information.\nHelp maintains a reliable source of truth for projects, vendors, subscriptions, purchase orders, and other operational activity.\nSupport the preparation of simple summaries and insights that help teams understand status, upcoming deadlines, and areas requiring attention.\nVendor, Purchasing & Operational Support\nSupport the coordination and tracking of vendors, contracts, subscriptions, purchase orders, and related operational requests.\nMaintain accurate records of vendor activity, renewal dates, commitments, and status.\nWork with Communications partners and cross-functional teams such as Finance, Procurement, and Legal to help move requests through the appropriate processes.\nFollow up on open actions, upcoming renewals, and missing information to keep workflows moving.\nSupport budget and spend tracking by maintaining accurate operational data and documentation.\nTeam Operations & Enablement\nHelp maintain shared documentation, process guides, trackers, and operating resources.\nSupport team planning activities and recurring operational processes.\nRespond to day-to-day questions related to tools, workflows, and operational processes.\nContribute ideas for improving how the Global Communications team works and shares information.\nTake on additional operational projects as team priorities evolve.\nWhat you will bring:\n3-5 years of experience in business operations, project coordination, PMO, marketing operations, communications operations, or a related field.\nHands-on experience using Airtable, including building or maintaining tables, views, fields, forms, linked records, or basic automations.\nStrong organizational skills and attention to detail, with the ability to manage multiple requests and deadlines.\nComfort working with structured data and maintaining accurate records.\nAbility to learn new systems quickly and troubleshoot problems independently before escalating when needed.\nStrong written and verbal communication skills.\nAbility to work effectively with people across different teams and functions.\nA practical, process-oriented mindset and interest in finding ways to make work simpler and more efficient.\nComfort with Google Workspace tools such as Google Sheets, Docs, and Drive.\nPreferred Skills & Experience:\nExperience building Airtable automations, interfaces, dashboards, or more advanced workflows.\nExperience with other workflow or project management tools such as Asana, Smartsheet, Monday.com, Jira, Zapier, or similar platforms.\nExperience supporting vendor management, purchasing, contracts, subscriptions, or budget-related processes.\nExperience creating or maintaining operational dashboards and recurring reports.\nExposure to AI-enabled productivity or workflow tools.\nExperience working in a fast-paced, cross-functional, or global organization.\nInterest in communications, marketing, technology, or business operations.\nAdditional Details\nThe applicable base pay range for this position is dependent on work location. The base pay range in the San Francisco Bay Area, New York City Metro and Seattle Metro is expected in the range below:\n$89,200 - $119,100The base pay range for all other U.S. work locations is expected in the range below:\n$61,600 - $103,600Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.\nIf hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.\nRemote roles are not eligible for U.S. visa sponsorship.\neBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\nWe use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit ourTalent Privacy Notice,Privacy Center, and AI Hiring Guidelines.","description_format":"text","description_chars":8649,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Restricted stock units"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-14T12:33:45Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 583 · green card filings: 169","filings_12m":583,"filings_prev_12m":534,"green_card_filings_12m":169,"median_offered_wage_usd":190758,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.542,"p_room":0.75,"age_days":22,"expected_fill_days":26,"reasons":["conf:5","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":{"stated_usd_annual":119100,"is_top_pay":true},"html_url":"https://alion.io/job/ebay-communications-systems-ops-specialist","json_url":"https://alion.io/job/ebay-communications-systems-ops-specialist.json","meta":{"generated_at":"2026-10-29T04:05:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6271,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7519},"rest":"https://alion.io/mcp/rest/get_company?id=7519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Febay-communications-systems-ops-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Febay-communications-systems-ops-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Febay-communications-systems-ops-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ebay-communications-systems-ops-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Febay-communications-systems-ops-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2529367}},{"tool":"search_jobs","arguments":{"company":"ebay.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2529367},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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