{"id":2529452,"url":"https://alion.io/job/ebay-sr-mgr-cfip-policy-ops-lead","title":"Sr Mgr, CF/IP Policy Ops Lead","company":{"id":7519,"name":"eBay","domain":"ebay.com","url":"https://alion.io/company/ebay","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":32,"ghost_share":0,"stale_share":0.844,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":67000,"max_usd":147000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-11-01T15:14:16Z","board_verified":true,"closed_at":null,"days_open":44,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":44},"description":"At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.\nOur customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.\nJoin a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.\nAbout the team and the role:\nAt eBay, we work to keep counterfeit items off our marketplace, protect intellectual property rights, and help buyers and sellers participate in a trusted global marketplace. Our work helps keep the marketplace safe, fair, and easy to use for buyers, sellers, rights owners, and partners.\nAs the Senior Manager, Counterfeit & Intellectual Property Policy Operations Lead, you will set the direction for eBay’s global counterfeit and IP policy operations. You will lead a team of Policy Managers and Policy Specialists who translate counterfeit and IP risk, legal requirements, marketplace trends, and customer needs into clear policies, practical enforcement standards, and measurable outcomes.\nYou will work closely with Legal, Regulatory, Product, Engineering, Customer Service, Analytics, and Operations to develop policies that are clear, scalable, measurable, and ready to support modern enforcement tools. This is a high-impact role at the center of marketplace trust, balancing customer trust, seller fairness, rights owner protection, marketplace growth, and compliance.\nWhat you will accomplish:\nLead eBay’s global counterfeit and IP policy operations strategy, guiding policy intent, risk assessment, enforcement planning, and continuous improvement.\n\nIdentify and prioritize emerging IP issues, rights owner concerns, regulatory changes, seller behavior patterns, enforcement gaps, appeal trends, and customer impacts.\n\nEstablish consistent approaches for documenting policies, requirements, controls, enforcement standards, and decision frameworks, while raising quality standards and removing barriers to execution.\n\nMake policies and enforcement requirements easier for sellers, rights owners, and internal teams to understand and apply.\n\nUse enforcement outcomes, appeal data, false-positive and false-negative signals, seller impact, rights owner reports, and operational results to assess performance and improve policies and enforcement.\n\nProvide senior leaders with clear recommendations on IP risk, enforcement health, performance, and areas requiring action.\n\nRepresent counterfeit and IP policy operations in governance forums, planning discussions, and major marketplace initiatives, partnering across Legal, Regulatory, Product, Engineering, Customer Service, Analytics, and Operations.\n\nWhat you will bring:\n10+ years of relevant experience in counterfeit and intellectual property, trust and safety, ecommerce policy, platform governance, legal operations, risk, compliance, program management, strategy development, consulting, or analytics.\n\nExperience leading managers, senior individual contributors, policy experts, or domain specialists in a global environment, with the ability to build credibility and influence across teams.\n\nStrong judgment and the ability to translate complex legal, policy, operational, customer, and data inputs into clear strategies, practical requirements, and action.\n\nStrong written and verbal communication skills, including experience presenting recommendations to senior leaders and internal or external groups.\n\nStrong analytical and strategy development skills, including advanced Excel and PowerPoint skills, SQL/database querying, and an understanding of data warehouse architecture.\n\nFamiliarity with AI tools and an AI-first approach, including using technology to improve insight, execution, and decision-making. A BS/BA in a related field is required; a master's or MBA and degrees in business or analytics are preferred.\n\nA solutions-focused approach, with the ability to challenge existing practices, support positive culture change, consider impacts on both buyers and sellers, and take initiative. This role follows eBay's hybrid model and requires working onsite at the Dublin, Ireland office three days per week.\n\nAdditional Details\neBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.\nWe use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit ourTalent Privacy Notice,Privacy Center, and AI Hiring Guidelines.","description_format":"text","description_chars":5381,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-14T12:33:45Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long shot","p_open":1,"p_active":0.468,"p_room":0.36,"age_days":44,"expected_fill_days":25,"reasons":["conf:4","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/ebay-sr-mgr-cfip-policy-ops-lead","json_url":"https://alion.io/job/ebay-sr-mgr-cfip-policy-ops-lead.json","meta":{"generated_at":"2026-11-01T16:09:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24885,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7519},"rest":"https://alion.io/mcp/rest/get_company?id=7519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Febay-sr-mgr-cfip-policy-ops-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Febay-sr-mgr-cfip-policy-ops-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Febay-sr-mgr-cfip-policy-ops-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ebay-sr-mgr-cfip-policy-ops-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Febay-sr-mgr-cfip-policy-ops-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2529452}},{"tool":"search_jobs","arguments":{"company":"ebay.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2529452},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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