{"id":3043975,"url":"https://alion.io/job/ebay-sr-staff-experience-designer-payments","title":"Sr. Staff Experience Designer - Payments","company":{"id":7519,"name":"eBay","domain":"ebay.com","url":"https://alion.io/company/ebay","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":26,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":20,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Design","role_family":"Design","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":203200,"max":271300,"currency":"USD","period":"year","gross":null,"usd_annual":271300},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-08-28T00:00:00Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-22T05:55:31Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.\nOur customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.\nJoin a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.\nAbout the team and the role:\neBay's Payments & Monetization Design team shapes how money moves through one of the world's largest marketplaces. We design the experiences behind eBay's co-branded credit card and rewards program, the evolution of eBay's digital wallet, and the fee and monetization structures that make it possible for millions of sellers to build a business and millions of buyers to find what they love. It's work that sits at the intersection of consumer trust, financial regulation, partner ecosystems, and real business leverage.\nAs a Sr. Staff Experience Designer for our Payment Platform, Tax, & Monetization team, you'll be a hands-on design lead for one of the most important product areas in the company. You'll define the direction for a multi-quarter initiative, make the work yourself and alongside a small team, and bring Product, Engineering, Finance, Risk, and Legal partners into alignment around a shared vision. As a senior craft leader, you’ll raise work quality, compose how teams handle sophisticated problems, and influence decisions with cross-functional partners and senior leaders. You’ll also help evolve our approaches, explore new technologies like AI, and develop methods that empower other designers and teams. This role reports to the Design Director for Payments & Monetization within eBay's Services Design organization, and partners closely with Product and Engineering leaders across Payments and Financial Services.\nWhat you will accomplish:\nSet the experience direction for undefined problem spaces across the customer journey, connecting customer needs, business priorities, and long-term product strategy. Build alignment across Product, Engineering, Business, and senior leadership through compelling storytelling, clear rationale, and healthy debate.\n\nCreate concepts, flows, prototypes, and polished experiences that set the quality bar for the team, and use them to drive decisions with Director-level partners across Product, Engineering, Finance, and Risk.\n\nLead end-to-end design for high-impact initiatives spanning multiple teams or domains, from finding opportunities and framing problems through delivery, iteration, and measurable outcomes.\n\nDevelop a scalable, future-focused perspective for the experience, anticipating cross-functional dependencies and influencing product strategy, priorities, and trade-offs.\n\nRaise the craft and judgment of the designers around you through critique, mentorship, and by creating opportunities for others to lead. Model AI-assisted ways of working, from research synthesis through prototyping, and help the team adopt what works.\n\nBuild and evolve the frameworks, patterns, and tools the broader Payments design team uses, so the team ships faster and more consistently without you in every review.\n\nWhat you will bring:\nA maker attitude with over 12 years of experience including leading complex, multi-team initiatives from ambiguous customer problems through delivery and measurable impact. You can speak to how you set the vision and strategy, applied product thinking, and your expertise in interaction and visual design.\n\nHands-on experience turning ambiguous, interconnected problems into clear experience strategies and high-quality end-to-end solutions that can scale across products and journeys.\n\nProven track record shaping content within product experiences (e.g., information architecture, conversational design, or UX writing) to improve comprehension and customer outcomes.\n\nA track record of steering product direction and decisions through customer insight, strong rationale, and clear storytelling. Skilled in using research, data, experimentation, and market insights to find opportunities, navigate business and technical trade-offs, and measure impact.\n\nAbility to elevate the work of others through mentorship, critique, frameworks, standards, and collaborative leadership without relying on formal authority.\n\nExpert proficiency with modern tools for building and prototyping, with a strong curiosity about applying emerging technologies-including AI- to advance quality, exploration, and team efficiency.\n\nAdditional Details\nThe base pay range for this position is expected in the range below:\n$203,200 - $271,300Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.\nIf hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.\nRemote roles are not eligible for U.S. visa sponsorship.\neBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.\nWe use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center and AI Hiring Guideline.","description_format":"text","description_chars":6938,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Restricted stock units"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketplaces"],"lifecycle":[{"event":"open","at":"2026-10-21T23:44:37Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 583 · green card filings: 169","filings_12m":583,"filings_prev_12m":534,"green_card_filings_12m":169,"median_offered_wage_usd":190758,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.446,"p_room":0.28,"age_days":56,"expected_fill_days":20,"reasons":["conf:23","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":271300,"is_top_pay":true},"html_url":"https://alion.io/job/ebay-sr-staff-experience-designer-payments","json_url":"https://alion.io/job/ebay-sr-staff-experience-designer-payments.json","meta":{"generated_at":"2026-10-24T03:41:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5841,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7519},"rest":"https://alion.io/mcp/rest/get_company?id=7519"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Febay-sr-staff-experience-designer-payments"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Febay-sr-staff-experience-designer-payments"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Febay-sr-staff-experience-designer-payments"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ebay-sr-staff-experience-designer-payments\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Febay-sr-staff-experience-designer-payments"}]}