Technical Program Manager

At eBay, we're more than a global ecommerce leader - we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work - every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers - and help us connect people and build communities to create economic opportunity for all.

About the team and the role:

eBay's Cloud Technologies organization enables the infrastructure, platforms, and internal partnerships that help our teams build, secure, and operate technology at scale. This team works closely with Corporate Services, Information Security, Product Development, and Engineering to coordinate complex initiatives that support reliable, efficient, and well-governed technology delivery across the company.

Cloud Technologies is at the center of eBay's foundational AI work - from building the secure agent platforms and identity infrastructure that let AI agents operate safely at scale, to driving AI-platform efficiency, to enabling AI-powered support and developer tooling across the company. As a Technical Program Manager on this team, you will sit at the forefront of that AI enablement work, helping coordinate the programs that turn eBay's AI strategy into shipped, production-ready capability.

As a Technical Program Manager, you will help drive planning, coordination, and execution across cloud- and technology-related programs from concept through development, testing, and implementation. You will partner with both technical and non-technical stakeholders to bring structure to ambiguity, connect dependencies across teams, and keep programs moving forward with clarity and accountability. This role is ideal for someone who enjoys detailed execution, cross-functional collaboration, and translating complex technical work into actionable plans and clear stakeholder communication.

What you will accomplish

• Drive end-to-end delivery of cloud technology programs - including foundational AI and AI-enablement initiatives - by aligning requirements, timelines, dependencies, and implementation plans across Product, Engineering, Information Security, Corporate Services, vendors, and business partners.
• Create and maintain clear program artifacts - including project plans, milestone tracking, and execution updates - that improve visibility, accountability, and on-time delivery across multiple stakeholders.
• Partner with technical and non-technical teams to ensure designs, requirements, and solutions are assessed, sized, tested, and implemented with the right cross-functional input and operational readiness.
• Support roadmap planning and estimation activities by helping program teams prioritize work, surface dependencies early, and make informed trade-offs that balance delivery precision with business goals.
• Serve as a key coordination lead within the assigned portfolio by identifying blockers, driving timely decisions, and helping teams stay aligned on deliverables and next steps.
• Facilitate workshops, status reviews, and stakeholder discussions that improve decision-making, strengthen collaboration, and communicate program progress clearly to senior leadership and partner teams.

What you will bring

• 4+ years of experience in program management across the product lifecycle, business systems analysis, or related roles in technology-focused organizations.
• Proven ability to identify technical dependencies, assess potential impacts, and independently drive cross-functional follow-through in complex environments.
• Strong written and verbal communication skills, with the ability to explain technical designs, delivery risks, and business requirements clearly to varied audiences.
• Experience creating and managing core program artifacts such as project plans, milestone tracking, status reporting, and execution governance.
• Ability to work effectively with both technical partners (such as Product and Engineering) and non-technical partners (such as Business and Policy) to deliver shared outcomes.
• Curiosity about and comfort working alongside AI/ML-driven platforms and initiatives; interest in helping shape how AI is adopted and operationalized within a large technology organization is a plus.
• Bachelor's degree in Computer Science, Business, Engineering, or a related field, or equivalent practical experience supporting technology programs.

Additional Details

The base pay range for this position is expected in the range below:

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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