{"id":2018115,"url":"https://alion.io/job/ebmcgroup-technical-lead-solution-consultant-itsm","title":"Technical Lead / Solution Consultant ITSM","company":{"id":3909439,"name":"Ebmcgroup","domain":"ebmcgroup.eu","url":"https://alion.io/company/ebmcgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"freelance","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":45000,"currency":"EUR","period":"year","gross":null,"usd_annual":50637},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false}],"status":"live","first_seen_at":"2026-09-17T07:08:03Z","employer_posted_date":null,"last_verified_at":"2026-09-17T07:08:03Z","board_verified":false,"closed_at":null,"days_open":25,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":25},"description":"La mission consiste à intervenir en tant que référent technique senior dans le cadre d’un projet de transformation et d’implémentation d’une plateforme de gestion des services IT. Le consultant aura un rôle transverse combinant expertise fonctionnelle, pilotage technique et accompagnement des équipes. Il participera à la préparation et à l’animation des ateliers techniques et fonctionnels, accompagnera les parties prenantes dans la définition des besoins et des processus cibles, et contribuera aux réflexions d’architecture ainsi qu’à la conception de la solution.\nProfil recherché\nLe profil recherché est un consultant senior disposant d’une solide expérience sur des projets d’implémentation de plateformes ITSM ou de gestion des services IT. Il devra être capable de traduire les besoins métier en exigences techniques détaillées, de rédiger des spécifications fonctionnelles et techniques, de participer à la configuration et au développement de la solution, et d’assurer un leadership technique pendant les phases de réalisation. Une bonne maîtrise des bonnes pratiques de conception, de qualité, de documentation, de tests techniques et de revue de code est attendue. 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