{"id":3217369,"url":"https://alion.io/job/ebrd-analyst-software-asset-management","title":"Analyst, Software Asset Management","company":{"id":1756246,"name":"EBRD","domain":"ebrd.com","url":"https://alion.io/company/ebrd-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false},{"name":"Agile","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-10-23T00:00:00Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-27T02:23:39Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Requisition ID\n36989\n\nOffice Country\nBulgaria\n\nOffice City\nSofia\n\nDivision\nInformation Technology\n\nFull-Time/Part-Time\nFull Time\n\nContract Type\nFixed Term\n\nContract Length\n3 years \n\nPosting End Date\n05/11/2026 \n\nHelp us maximise the value of our software investments while maintaining compliance across a global technology environment.\nWe are seeking an Associate, Software Asset Management (SAM) to support the management and optimisation of our enterprise software estate. This is an excellent opportunity for someone with a passion for technology, data analysis and governance who is looking to develop their expertise in Software Asset Management within a complex and dynamic organisation.\nYou will work closely with Technology, Procurement, Finance, Vendor Management and external software providers to ensure software assets are accurately managed, compliant and cost-effective throughout their lifecycle.\nWhat you'll be doing\nSupport Software Asset Management activities across the full software lifecycle, including software discovery, inventory management, licence allocation, entitlement management, compliance monitoring and optimisation.\nPerform software licence reconciliation and Effective Licence Position (ELP) analysis to identify compliance gaps, licensing risks, underutilised software and cost-saving opportunities.\nMaintain accurate and complete software asset records within ServiceNow SAM Pro, including software models, entitlements, contracts, licence metrics, publisher information and usage data.\nSupport software publisher onboarding, software normalisation and the integration of entitlement and consumption data to improve the quality and reliability of SAM information.\nAssist with software licence renewals, vendor audits, compliance reviews and optimisation initiatives.\nPartner with Procurement, Contract & Vendor Management, Finance and Technology teams to support effective software governance and licence management.\nContribute to dashboards, reporting, data quality improvements and process documentation that enable informed decision-making on software compliance, utilisation, costs and risk management.\nWhat we're looking for\nMust have\nUnderstanding of Software Asset Management (SAM), IT Asset Management (ITAM) principles and software asset lifecycle processes.\nExperience with ServiceNow SAM Pro or a comparable Software Asset Management platform.\nKnowledge of software licensing concepts, entitlement management, compliance controls and licence reconciliation.\nFamiliarity with major software publishers and licensing models, such as Microsoft, Oracle, IBM, Adobe and other enterprise vendors.\nStrong analytical and problem-solving skills, with the ability to interpret inventory, entitlement, contract and usage data.\nGood Excel, reporting and data analysis skills, with the ability to generate meaningful insights and recommendations.\nStrong communication and stakeholder management skills, with the ability to collaborate effectively across technical and business teams.\nNice to have\nExperience supporting software audits, compliance assessments or optimisation programmes.\nKnowledge of ITIL practices, Agile ways of working and continuous improvement methodologies.\nRelevant ServiceNow, SAM, ITAM or ITIL certifications.\nWhy join us?\nThis role offers the opportunity to build expertise in one of the fastest-growing disciplines within IT governance and technology operations. You'll gain exposure to enterprise-scale software asset management, work with leading technology vendors and help drive optimisation initiatives that deliver measurable business value.\nWhat is it like to work at the EBRD? / About EBRD\nOur agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in.\nAt EBRD, our Values - Inclusiveness, Innovation, Trust, and Responsibility - are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment.\nThe EBRD environment provides you with:\nVaried, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in. \nA working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.\nWe offer hybrid and flexible working arrangements and believe we operate at our best when collaborating 3 days a week in person (minimum). \nAn environment that places sustainability, equality and digital transformation at the heart of what we do. \nA workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits. \nDiversity is one of the Bank’s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability.\nPlease note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration).","description_format":"text","description_chars":6058,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Sales & Marketing","Email Marketing"],"lifecycle":[{"event":"open","at":"2026-10-24T23:23:20Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.898,"p_room":1,"age_days":4,"expected_fill_days":16,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/ebrd-analyst-software-asset-management","json_url":"https://alion.io/job/ebrd-analyst-software-asset-management.json","meta":{"generated_at":"2026-10-27T07:47:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8497,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756246},"rest":"https://alion.io/mcp/rest/get_company?id=1756246"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Febrd-analyst-software-asset-management"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Febrd-analyst-software-asset-management"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Febrd-analyst-software-asset-management"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ebrd-analyst-software-asset-management\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Febrd-analyst-software-asset-management"}]}