Field Installation & Service Technician
We are Echelon, a global fitness, wellness, and sports leader!
Welcome to the heartbeat of Echelon Fitness, where we're not just raising the bar; we're rewriting the entire fitness playbook. Think of us as the rebels of the fitness world-the ones who dare to blur the lines between sweat sessions and entertainment extravaganzas.
Here at Echelon, we're more than just a company; we're a movement. Picture a team of driven individuals who eat challenges for breakfast and wash them down with a protein shake. We're the tech junkies, the fitness fanatics, the creative sparks, and the unapologetic dreamers, all converging to create something truly extraordinary.
So, if you're ready to break free from the ordinary and dive headfirst into a world where fitness meets multimedia magic, you've found your tribe. Join us as we redefine what it means to break a sweat and break boundaries simultaneously. With Echelon Fitness, the future of fitness isn't just bright-it's downright exhilarating. Let's rewrite the rules together.
Key Responsibilities
- Travel to customer locations (gyms, hospitality, multi-family) for equipment installations
- Install and configure Echelon equipment, including FitHub-connected systems
- Assemble, test, and calibrate cardio and strength equipment
- Perform basic electrical hookups (standard outlets, low-voltage connections)
- Troubleshoot and resolve installation or connectivity issues on-site
- Train staff on equipment usage and basic maintenance
- Coordinate with internal teams on delivery timelines and install readiness
- Ensure installations meet Echelon brand standards and client expectations
Requirements
- 2+ years in equipment installation, field service, or similar hands-on role
- Strong mechanical aptitude (tools, assembly, troubleshooting)
- Basic electrical knowledge (safe handling of standard power connections)
- Comfortable with technology (apps, connectivity, smart equipment)
- Ability to travel frequently (50-75%+)
- Clean driving record
- Professional, client-facing communication skills
Preferred
- Experience installing gym or commercial fitness equipment
- Familiarity with connected/IoT devices or AV systems
- Experience working in gyms, hotels, or commercial environments
What We’re Looking For
- Someone reliable, fast, and detail-oriented
- A problem-solver who can handle issues on-site without escalation
- A professional who represents the brand at a high level with clients
Compensation
- Competitive base + travel per diem
- Bonus opportunities tied to installation volume and quality
- Growth path into Regional Install Manager / Commercial Operations