{"id":4245383,"url":"https://alion.io/job/echostar-operations-manager-4","title":"Operations Manager","company":{"id":1846584,"name":"EchoStar","domain":"echostar.com","url":"https://alion.io/company/echostar","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jibe","truth_index":null},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nashville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":85000,"max":105000,"currency":"USD","period":"year","gross":null,"usd_annual":105000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-30T14:30:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T12:29:26Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"What Success Looks Like (Objectives):\nThe Operations Manager resolves complex operational inefficiencies, aligns facility performance with key business targets, and drives overall site success. This role addresses team performance gaps through active coaching, mentorship, and workforce development to build a high-performing site culture. Additionally, this position mitigates customer service and delivery risks in a fast-paced environment while optimizing resources to support multi-site business expansion.\nWhat Success Looks Like (Objectives):\nOversee site operations and direct daily employee activity to achieve core operational goals\nCoach, train, and develop managers and service technicians to optimize team performance and drive departmental OKRs\nLeverage AI productivity tools to analyze site performance data, streamline scheduling, and optimize daily operational workflows\nMaintain high standards of customer service and operational execution across all facility functions\nEstablish clear accountability structures to support career pathing toward multi-site leadership\nCore Skills, Competencies, and Key Experiences (What you’ll bring)\nCore Skills and Competencies (What you’ll bring):\nStrategic leadership capabilities to manage staff, responsibilities, and priorities in a growth-oriented, fast-paced environment\nAI Literacy to evaluate performance metrics and modernize site management processes\nStrong interpersonal and communication skills to engage effectively with staff across all organizational levels\nAdvanced problem-solving, organizational, and analytical skills to address complex operational challenges\nCritical experience leading, coaching, and developing multidisciplinary operational teams\nMinimum Requirements:\nMinimum Education: Bachelor's degree from an accredited four-year college or university, or equivalent combination of education and experience\nMinimum Experience: 2 years of experience in site management or operational leadership\nRequired Skills: Must have at least 2 years of experience with:\nDirecting facility operations and staff management\nPerformance coaching and team development\nOperational planning and resource scheduling in time-critical environments\nVisa sponsorship not available for this role\nSalary Range\nCompensation: $85,000.00/Year - $105,000.00/Year\nAbout Our Department\nThe In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry’s best products and services for DISH.\nAbout Our Company\nEchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.\nToday, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.\nBenefits\nWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.\nThe base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.\nCandidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.\nThe posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.\nWe pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.\nEchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact  if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.\nClick the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English /Spanish)\nThe Operations Manager resolves complex operational inefficiencies, aligns facility performance with key business targets, and drives overall site success. This role addresses team performance gaps through active coaching, mentorship, and workforce development to build a high-performing site culture. Additionally, this position mitigates customer service and delivery risks in a fast-paced environment while optimizing resources to support multi-site business expansion.\nWhat Success Looks Like (Objectives):\nOversee site operations and direct daily employee activity to achieve core operational goals\nCoach, train, and develop managers and service technicians to optimize team performance and drive departmental OKRs\nLeverage AI productivity tools to analyze site performance data, streamline scheduling, and optimize daily operational workflows\nMaintain high standards of customer service and operational execution across all facility functions\nEstablish clear accountability structures to support career pathing toward multi-site leadership\nCore Skills and Competencies (What you’ll bring):\nStrategic leadership capabilities to manage staff, responsibilities, and priorities in a growth-oriented, fast-paced environment\nAI Literacy to evaluate performance metrics and modernize site management processes\nStrong interpersonal and communication skills to engage effectively with staff across all organizational levels\nAdvanced problem-solving, organizational, and analytical skills to address complex operational challenges\nCritical experience leading, coaching, and developing multidisciplinary operational teams\nMinimum Requirements:\nMinimum Education: Bachelor's degree from an accredited four-year college or university, or equivalent combination of education and experience\nMinimum Experience: 2 years of experience in site management or operational leadership\n Required Skills: Must have at least 2 years of experience with:\nDirecting facility operations and staff management\nPerformance coaching and team development\nOperational planning and resource scheduling in time-critical environments\nVisa sponsorship not available for this role","description_format":"text","description_chars":7853,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":2,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Satellite Communications","Internet Service Providers"],"lifecycle":[{"event":"open","at":"2026-11-13T12:25:59Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.394,"p_room":0.28,"age_days":43,"expected_fill_days":13,"reasons":["conf:0","win:tail","crowd:junior,brand"],"computed_at":"2026-11-13T13:18:05Z"},"pay":{"stated_usd_annual":105000,"is_top_pay":true},"html_url":"https://alion.io/job/echostar-operations-manager-4","json_url":"https://alion.io/job/echostar-operations-manager-4.json","meta":{"generated_at":"2026-11-13T13:18:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26665,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1846584},"rest":"https://alion.io/mcp/rest/get_company?id=1846584"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fechostar-operations-manager-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fechostar-operations-manager-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fechostar-operations-manager-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/echostar-operations-manager-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fechostar-operations-manager-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4245383}},{"tool":"search_jobs","arguments":{"company":"echostar.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4245383},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}