{"id":4151023,"url":"https://alion.io/job/eclerx-analyst-21","title":"ANALYST","company":{"id":7203,"name":"eClerx","domain":"eclerx.com","url":"https://alion.io/company/eclerx","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"C","score":67,"open_postings":210,"ghost_share":0.543,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Muntinlupa, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T08:47:18Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T09:13:35Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Client/ Vertical head Approved New Hire RequestProgram:ValpakBLI / Process Name:MORDesignation:AssociateNo of Head Count (s):3New Hires/Replacement Hires (HC) by DesignationReplacementsBilled /Unbilled / BU / OPS BenchBillableSFDC ID for Billed New OpportunityExisting BLIReasons to hire Unbilled / BenchBilledIs this resource part of Specialized ProgramNoCity / Location:Manila PhilippinesStandardized skillset: Nature of Job: (Individual Contributor or Team management)Associate Back OfficeShift (APJ / EMEA / US / Any combination):US (EST)Client Interfacing : (Yes/No)YesTravel Involved : (Yes/No)NoDeputation Involved : (Yes/No)NoInterviewing Manager :Waylla Romero / David ConcheReporting Manager :Waylla RomeroEducational Background:No RequirementsExperience Required:2-3 yearsJob Description:Job Description (from iCIMS filed req)Facilitates communication between departments including production and the market\nsales team through all phases of the sales order process, including, but not limited to\ncontracting (CPQ), artwork, printing, insertion, critical deadline and mailing processes.\nContinuously monitors SF Case dashboards and resolves requests in a timely manner\naccording to SLA.\nWork collaboratively with sales representatives and sales leaders to execute the sales\nprocess through systems.\nManage multiple lines of communication including phone, SF Cases ad email with\nmultiple markets and sellers.\nImplement Salesforces/Sales Tech Transformation initiatives and assist in supporting the\nsales staff in the processes in Salesforce.\nDisseminates information about and assists in, the local implementation of Valpak\npolicies, programs, and products with participating franchises and O&O locations.\nCompletes CPQ orders/Amendments on sellers behalf as needed, while offering training\nwhen appropriate.\nResponsible for markets Job completion including envelope decking and release to\nproduction.\nKeeps abreast of business rules/policies, products and programs as published in the\nProduction Handbook, Spark and directing markets and refers sales teams to this\ninformation on a regular basis.\nMonitors deadlines and provide reports to ensure the market and sales teams submit\norders on time. 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