{"id":1115909,"url":"https://alion.io/job/eclerx-ar-billing-analyst","title":"AR Billing Analyst","company":{"id":7203,"name":"eClerx","domain":"eclerx.com","url":"https://alion.io/company/eclerx","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":66,"ghost_share":0,"stale_share":0.985,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8000,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1058},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-16T14:28:23Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-09-24T22:19:36Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Program:Financial MarketsBLI Name:AR Billing Escalations TeamDesignation:Analyst and Senior Analyst depending on the experienceNo of Head Count (s):20New Hires/Replacement Hires (HC) by DesignationNew Hire/RampBilled /Unbilled / BU / OPS BenchBillableSFDC ID for Billed New Opportunity Reasons to hire Unbilled / Bench City / Location:Muntinlupa City, AlabangStandardized skillset: [Refer attached excel]see attachedShift (APJ / EMEA / US / Any combination):USReporting Manager :Jan Eddel SuarezEducational Background:College GraduateExperience Required:2 yearsJob Description:1. High-Level Escalation & Dispute ManagementMonitor and manage the Escalations Mailbox, serving as the primary point\nof contact for customers, internal stakeholders, and clients regarding\npayment disputes.\nConduct deep-dive account reconciliations to identify root causes of billing\ndiscrepancies and provide definitive resolutions.\nCommunicate professionally with B2B clients to resolve complex payment\nissues and maintain positive business relationships.\n2. Internal Support & Documentation (Ticket\nManagement)\nManage and fulfill internal support requests via the ticket management\nsystem for the collections team\nProvide essential billing documentation, including detailed invoices,\nStatements of Account (SOA), and verified Proof of Service to facilitate the\ncollection process.\n3. Pre-Collection Validation (Account Validation\nProcess)\nExecute the account validation process by verifying accounts identified for\nthird-party collection transfer.\nUpdate internal tools and systems to reflect account status, ensuring all\nnecessary service cancellations are processed accurately prior to agency\ntransfer.\n4. Third-Party Agency Coordination\nManage the interface and external agency coordination with third-party\ncollection partners.\nVerify payment disputes raised by agencies, fulfill document requests, and\nperform payment validations to ensure external recovery efforts are\nbased on accurate data.\n5. Special Projects & National Accounts\nLead reconciliation efforts for National Accounts, ensuring large-scale\nportfolios are balanced and payments are accurately applied.\nUtilize account reconciliation tools to manage process requests, validate\ndisputes, and resolve missing payments.\nParticipate in special projects aimed at improving AR processes and\nreducing the volume of recurring billing escalations.","description_format":"text","description_chars":2387,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Business Process Automation (BPA)","Analytics Platforms","Business Process Outsourcing (BPO)","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-09-22T15:45:02Z"}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.579,"p_room":0.9,"age_days":7,"expected_fill_days":12,"reasons":["conf:3","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/eclerx-ar-billing-analyst","json_url":"https://alion.io/job/eclerx-ar-billing-analyst.json","meta":{"generated_at":"2026-09-24T23:30:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1644,"day_limit":5000,"remaining_today":3356,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}