{"id":1115927,"url":"https://alion.io/job/eclerx-associate-process-manager-4","title":"Associate Process Manager","company":{"id":7203,"name":"eClerx","domain":"eclerx.com","url":"https://alion.io/company/eclerx","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"C","score":68,"open_postings":133,"ghost_share":0.526,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chandigarh, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":23000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2447},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-09-09T06:46:22Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-01T05:57:53Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":21},"description":"Job Description: Associate Process Manager - MIS\nDepartment\nVertical : CMT\nProgram: Support\nProcess: COCMT\nWork Location : Chandigarh\nPosition Purpose\nThe Associate Process Manager - MIS will own and manage end-to-end reporting, governance dashboards, business metrics consolidation, data validation, automation, and management reporting activities.\nThe role will work closely with Operations, HR, Workforce Management, Transitions, Finance, and other support functions to ensure accurate, timely, and actionable information is available for business decision-making.\nKey Responsibilities\nManage recurring MIS, governance, and management reporting requirements.\nMaintain and enhance governance dashboards and performance trackers.\nConsolidate, validate, reconcile, and analyze data received from multiple stakeholders and support functions.\nTrack key business activities, including:Process deployment and bench positions\nTransition progress and reporting\nAttrition analysis\nWorkforce and staffing metrics\nBusiness performance and governance updates\n\nEnsure all reports are delivered accurately and within agreed timelines.\nDevelop automated reports, dashboards, trackers, and data models using advanced Excel capabilities.\nIdentify reporting gaps, data inconsistencies, and process risks, and coordinate with stakeholders for timely resolution.\nAnalyze trends, variances, and performance indicators and provide meaningful insights to management.\nPrepare executive-level presentations and reports for business reviews.\nFollow up with stakeholders to obtain pending data, validate inputs, and close action items.\nStandardize reporting processes, maintain documentation, and improve reporting efficiency.\nSupport ad hoc reporting and analytical requirements raised by senior leadership.\nMaintain confidentiality and ensure proper governance of business and employee-related data.\nRequired Skills and Expertise\nStrong experience in MIS, business reporting, operations analytics, or performance governance.\nAdvanced knowledge of Microsoft Excel, including:Complex formulas and functions\nPivot tables and charts\nData validation and reconciliation\nDashboard creation\nData modeling\nReport automation\nMacros/VBA Power Query & Power Pivots etc\n\nAbility to work with large and complex datasets.\nStrong analytical and problem-solving skills.\nExperience in preparing management dashboards and executive reports.\nGood understanding of business metrics, operational performance, and trend analysis.\nStrong stakeholder-management and follow-up skills.\nExcellent written and verbal communication.\nAbility to manage multiple deliverables under strict timelines.\nHigh attention to detail and commitment to data accuracy.\nPreferred Qualifications\nAny Graduate\nExperience in process governance, workforce management, transitions, or shared-services reporting.\nOnly candidates with core and hands-on experience in MIS and Reporting should be considered for this position. Experience primarily in general operations, without significant ownership of MIS, reporting, dashboards, data analysis, or report automation, will not be considered.\nKey Competencies\nOwnership and accountability\nData-driven decision-making\nPlanning and prioritization\nStakeholder management\nProcess improvement\nAttention to detail\nBusiness communication\nAbility to work independently\nSuccess Measures\nTimely and accurate delivery of all MIS and governance reports.\nReduction in manual reporting effort through automation.\nImproved data quality and reporting consistency.\nEffective tracking and closure of risks, escalations, and action items.\nQuality of insights provided to management.\nPositive stakeholder feedback and adherence to reporting timelines.","description_format":"text","description_chars":3704,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Business Process Outsourcing (BPO)","AI Consulting & Integration","Analytics & BI Consulting"],"lifecycle":[{"event":"open","at":"2026-09-22T15:45:02Z"}],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.505,"p_room":0.9,"age_days":21,"expected_fill_days":37,"reasons":["conf:10","stale_co","wave","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/eclerx-associate-process-manager-4","json_url":"https://alion.io/job/eclerx-associate-process-manager-4.json","meta":{"generated_at":"2026-10-01T11:17:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2852,"day_limit":5000,"remaining_today":2148,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}