{"id":3156472,"url":"https://alion.io/job/eclerx-process-manager-41","title":"Process Manager","company":{"id":7203,"name":"eClerx","domain":"eclerx.com","url":"https://alion.io/company/eclerx","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"C","score":65,"open_postings":186,"ghost_share":0.591,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":37,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chandigarh, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":13000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":15},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"API Gateway","optional":false},{"name":"ASP.NET Core","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Bootstrap","optional":false},{"name":"C#","optional":false},{"name":"CI/CD","optional":false},{"name":"Dependency Injection","optional":false},{"name":"Docker","optional":false},{"name":"Entity Framework Core","optional":false},{"name":"Git","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"JQuery","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-23T05:42:42Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T17:13:45Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":2},"description":"Key Responsibilities\nA. Application Development\nDesign, develop, and maintain web applications using ASP.NET Core MVC following eClerx coding standards and best practices.\nBuild and integrate RESTful APIs with internal systems and third-party services.\nWrite clean, modular, and scalable C# code with a strong focus on testability and maintainability.\nWork with Entity Framework / LINQ for data access layer design and optimization.\nCollaborate with front-end developers to integrate UI components with backend business logic using HTML5, CSS3, JavaScript, jQuery, and Bootstrap.\nWrite and optimize SQL Server queries, stored procedures, and indexing strategies for high-performance data operations.\nImplement authentication and authorization mechanisms including JWT, ASP.NET Identity, and OAuth.\nConfigure Dependency Injection and Middleware within .NET Core applications.\nManage code using Git and Azure DevOps; actively participate in code reviews and pull request processes.\nDeploy and maintain applications on IIS, Azure, or other applicable hosting environments.\nSupport CI/CD pipeline setup and maintenance for automated build and deployment workflows.\nParticipate in Agile/Scrum ceremonies including sprint planning, stand-ups, retrospectives, and backlog grooming.\nCollaborate with business analysts and QA teams to ensure requirements are accurately translated into software deliverables.\nDiagnose and resolve application errors, configuration issues, API failures, and integration breakdowns in deployed environments.\nMonitor application health, investigate performance degradation, and implement fixes or coordinate escalations as required.\nAssist with database-level diagnostics including identifying long-running queries, connection timeout issues, and data access anomalies.\nMaintain and update SOPs, troubleshooting runbooks, and incident logs for supported applications.\nCoordinate with infrastructure, QA, and vendor teams for issues that require cross-functional resolution.\nEscalate unresolved issues with clear incident summaries, root cause hypotheses, and diagnostic data to senior engineers or L3 owners.\nSupport user access management, role assignments, and agent/user onboarding within deployed application systems.\n ASP.NET Core MVC and C# - advanced proficiency required.\nEntity Framework Core / LINQ - data access patterns, migrations, and performance optimization.\nSQL Server - complex query writing, stored procedures, indexing, and performance tuning.\nREST APIs and JSON-based web services - design, documentation, and third-party integration.\nHTML5, CSS3, JavaScript, jQuery, Bootstrap - front-end integration competency.\nDependency Injection, Middleware, and .NET Core pipeline configuration.\nAuthentication & Authorization - JWT, ASP.NET Identity, OAuth 2.0.\nGit and Azure DevOps - branching strategies, pull requests, code reviews.\nCI/CD pipelines - build automation, deployment configuration (Azure, IIS, or Docker).\nBasic knowledge of Azure services, containers, or microservices architecture (added advantage).\nFamiliarity with application monitoring concepts and log analysis.\nBasic understanding of API gateway behaviour, timeout patterns, and connection diagnostics.\nComfort working alongside DBA and infrastructure teams during incident resolution.\nExperience with ITSM / ticketing tools (ServiceNow, JIRA, or equivalent).\nB. Application Support\nServe as the first technical escalation point for deployed .NET Core MVC applications, handling L1 and L2 support incidents raised by operations or business teams.\nTechnical Skills Required\nCore Development Stack\nDevOps & Version Control\nSupport & Operations Tools\nRequired Qualifications & Experience\nCategory\nRequirement\n EducationB.E. / B.Tech / B.Sc. (Computer Science, IT, or related field)Experience.NET Core MVC development with at least 1 year in a technical support or troubleshooting capacityCore DevelopmentStrong proficiency in ASP.NET Core MVC, C#, Entity Framework / LINQ, and SQL ServerAPIs & IntegrationHands-on experience with RESTful API design, JSON-based web services, and third-party integrationsFrontend SkillsHTML5, CSS3, JavaScript, jQuery, Bootstrap; ability to collaborate on UI-backend integrationDatabaseSQL Server query writing, stored procedures, performance tuning; basic understanding of DB health monitoringSupport FundamentalsBasic understanding of L1/L2 support concepts, incident triage, and SLA-driven resolutionVersion ControlGit, Azure DevOps; familiarity with CI/CD pipelinesWorking Conditions\nCondition\nDetails\nWork LocationChandigarh - On-site presence required; hybrid flexibility subject to project phase and manager approval.Work HoursStandard business hours with flexibility during sprint delivery cycles, go-live events, and critical production incidents.AvailabilityOn-call availability may be required during major releases or high-priority support incidents. 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