{"id":1903055,"url":"https://alion.io/job/eclerx-senior-process-manager-6","title":"Senior Process Manager","company":{"id":7203,"name":"eClerx","domain":"eclerx.com","url":"https://alion.io/company/eclerx","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":72,"open_postings":134,"ghost_share":0.545,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":32000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T10:33:11Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-12T01:15:43Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":5},"description":"Key Accountabilities\n1. Global and Regional KYC Policy\nDraft, review, maintain, and enhance global and regional KYC policies, procedures, standards, control requirements, desktop guides, and operating manuals.\n\nInterpret global minimum standards and identify country or regional nuances applicable to the UK, Spain, wider EMEA, and other relevant jurisdictions.\n\nPerform policy gap assessments arising from regulatory change, audit findings, quality reviews, control failures, or operational feedback.\n\nManage policy governance activities including stakeholder consultation, approvals, version control, implementation planning, communication, and periodic review.\n\nProvide practical advisory support on policy interpretation, exceptions, escalations, risk acceptance, and documentation requirements.\n\nTranslate complex regulatory obligations into concise, clear, and operationally workable procedures for first- and second-line teams.\n\n2. Complex Entity and Beneficial Ownership Advisory \nProvide expertise on complex legal entity types, including Special Purpose Vehicles (SPVs), trusts, foundations, funds, partnerships, holding companies, private investment vehicles, family offices, and financial institutions.\n\nAssess ownership and control chains to identify ultimate beneficial owners, controllers, board of directors, and authorized signatories.\n\nDefine documentary and verification standards for layered, cross-border, nominee, or otherwise complex structures.\n\nAdvise on CDD and EDD requirements for higher-risk customers, politically exposed persons, adverse media, sanctions exposure, and higher-risk jurisdictions.\n\nDevelop practical decision trees and training material to improve consistency in complex entity reviews.\n\n3. Regulatory Policy and Change\nMonitor, assess, and support implementation of regulatory and industry developments affecting KYC, AML/CTF, sanctions, customer due diligence, beneficial ownership, and tax transparency.\n\nApply practical knowledge of relevant frameworks such as UK and EU AML requirements, FCA expectations, JMLSG guidance, Spanish AML requirements, FATCA, CRS, MiFID II, and EMIR, where relevant to client onboarding and lifecycle management.\n\nComplete regulatory change impact assessments covering policy, process, control, data, technology and training\n\nSupport regulatory reviews, internal audit, compliance testing, quality assurance, remediation program, and closure of management actions.\n\nMaintain a clear audit trail demonstrating how regulatory obligations have been interpreted and embedded.\n\n4. KYC Platform Testing and Transformation\nProvide policy SME input into KYC / Client Lifecycle Management platforms such as Fenergo, Pega, or comparable workflow and case-management systems.\n\nTranslate policy requirements into business requirements, user stories, decision rules, customer-risk logic, mandatory data fields, document requirements, workflow steps, and control points.\n\nValidate that platform configuration accurately reflects entity type, jurisdiction, product, risk rating, screening, CDD/EDD, periodic review, and escalation requirements.\n\nPartner with Product Owners, Business Analysts, Technology, Operations, and Compliance to triage defects and deliver sustainable remediation.\n\nIdentify opportunities to improve automation, data quality, operational efficiency, user experience, controls, and management information.\n\n5. Governance, Controls and Stakeholder Management \nAct as a trusted KYC policy adviser to Compliance, Financial Crime, Legal, Operations, Front Office, Tax, Risk, Audit, and Technology stakeholders.\n\nLead or contribute to policy forums, working groups, design authorities, governance committees, testing checkpoints, and implementation-readiness reviews.\n\nProduce high-quality decks, recommendations, risk assessments, and executive updates for senior stakeholders.\n\nDevelop and deliver training on policy changes, complex entities, regulatory requirements, and system-enabled KYC processes.\n\nCoach colleagues, review deliverables, and promote consistent risk-based decision-making across locations and business lines.\n\nMonitor implementation of effectiveness using issues, testing results, quality metrics, KRIs, audit observations, and user feedback.","description_format":"text","description_chars":4247,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Business Process Outsourcing (BPO)","AI Consulting & Integration","Analytics & BI Consulting"],"lifecycle":[{"event":"open","at":"2026-10-05T11:59:19Z"}],"visa":[],"liveness":{"score":68,"band":"ok","label":"Likely open","p_open":1,"p_active":0.678,"p_room":1,"age_days":4,"expected_fill_days":18,"reasons":["conf:2","stale_co","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/eclerx-senior-process-manager-6","json_url":"https://alion.io/job/eclerx-senior-process-manager-6.json","meta":{"generated_at":"2026-10-12T01:36:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1970,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7203},"rest":"https://alion.io/mcp/rest/get_company?id=7203"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feclerx-senior-process-manager-6"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feclerx-senior-process-manager-6"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feclerx-senior-process-manager-6"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eclerx-senior-process-manager-6\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feclerx-senior-process-manager-6"}]}