{"id":3134300,"url":"https://alion.io/job/ecloud-senior-technical-engineer","title":"Senior Technical Engineer","company":{"id":4463432,"name":"eCloud","domain":"ecloudasia.com","url":"https://alion.io/company/ecloud-4","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":6000,"max":7000,"currency":"MYR","period":"month","gross":true,"usd_annual":20628},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Bash","optional":false},{"name":"DNS","optional":false},{"name":"GCP","optional":false},{"name":"Hyper-V","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Jira","optional":false},{"name":"Linux","optional":false},{"name":"MS SQL","optional":false},{"name":"MySQL","optional":false},{"name":"NIST CSF","optional":false},{"name":"PKI","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"TCP/IP","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-23T02:54:38Z","employer_posted_date":null,"last_verified_at":"2026-10-23T02:54:38Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Job Highlights \n\nTake the first step into leadership by guiding junior engineers day to day \n\nHands-on training on data security technologies we deploy \n\nBroad exposure in live and challenging environments across diverse cybersecurity technologies \n\nFlexible working hours and result oriented \n\nWork with a dynamic and enthusiastic team \n\nHave fun! \n\nJob Description \n\nWe are looking for a senior engineer who deploys diverse cybersecurity technologies, supports day-to-day managed services for our clients and fixes challenging technical issues, while guiding our junior engineers. You will report to the Technical Services Manager. \n\nThis is what your role will look like: \n\nGuiding the team \n\nAssign and follow up on daily tasks for junior engineers \n\nCoach juniors on the job and review their work (configurations, scripts, documentation) before handover to clients \n\nShare technical know-how through walkthroughs, knowledge-base articles and internal sessions \n\nManaged services \n\nHandle day-to-day monitoring, health checks and alerts for client platforms \n\nResolve incidents and service requests within SLAs, escalating to the Technical Services Manager when needed \n\nCarry out changes, patches and upgrades during agreed maintenance windows \n\nKeep runbooks, client records and the knowledge base up to date \n\nTechnical delivery \n\nAct as the first escalation point for technical issues; lead troubleshooting and root cause analysis \n\nLead the technical work on assigned projects: installation, configuration, testing and handover \n\nEvaluate new technologies and share findings with the team \n\nClients and stakeholders \n\nSupport the Sales team and the Solution Manager on technical requirements and PoCs \n\nCoordinate with vendors and principals on technical escalations \n\nSkills Required \n\nCore (must have) \n\nHands-on experience with at least one of these security technologies: Encryption, Key Management, Data Discovery & DSPM, Attack Surface Management (ASM) platforms or CMDB; training on the rest will be provided \n\nGood understanding of security principles and frameworks such as NIST CSF \n\nStrong troubleshooting skills and willingness to help others solve problems \n\nSupporting (working knowledge) \n\nNetworking: TCP/IP, routing, firewalls, VPN, DNS, packet capture \n\nWindows, Linux and macOS administration \n\nVirtualisation technologies such as VMware and Hyper-V \n\nCloud platforms (AWS, Azure, GCP) \n\nMSSQL, Oracle and MySQL databases \n\nREST APIs and basic integration work \n\nAdded Advantage \n\nExperience guiding or coaching junior engineers \n\nExperience with SLA-based support using a ticketing/ITSM tool (e.g. Zoho Desk, Jira Service Management) \n\nITIL knowledge or ITIL Foundation certification \n\nKnowledge of PKI and crypto key exchange (symmetric and asymmetric) \n\nVendor or professional certifications (e.g. CompTIA Security+, CCNA/CCNP Security, AZ-500) \n\nScripting and automation skills (Python, PowerShell, Bash) \n\nRequirements\n\nCandidate must possess at least a Bachelor's Degree in Information Technology, Cyber Security, Computer Science or equivalent. \n\nAt least 2–3 years of working experience in Cyber Security, IT Security or a related field. \n\nHigh degree of initiative and dependability; able to work with minimal supervision. \n\nGood written and spoken communication in English and Bahasa Malaysia; able to communicate effectively with clients and the team. \n\nWilling to support on-call duty when required. \n\nMust possess own transport and be willing to travel when required. \n\nSkills\nTroubleshooting (Problem Solving), Deployment Project, Problem Management, Incident Management, Technical Documentation, Communication, Technical Leadership, Security Risk Management, Willingness To Learn, Technical Support","description_format":"text","description_chars":3741,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Information Security"],"lifecycle":[{"event":"open","at":"2026-10-23T05:05:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":28,"reasons":["seen:1","win:early"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":20628,"is_top_pay":false},"html_url":"https://alion.io/job/ecloud-senior-technical-engineer","json_url":"https://alion.io/job/ecloud-senior-technical-engineer.json","meta":{"generated_at":"2026-10-24T07:09:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"assistant_verified","counted_by":"address","units_charged":1,"used_today":1180,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4463432},"rest":"https://alion.io/mcp/rest/get_company?id=4463432"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fecloud-senior-technical-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fecloud-senior-technical-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fecloud-senior-technical-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ecloud-senior-technical-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fecloud-senior-technical-engineer"}]}