{"id":2779402,"url":"https://alion.io/job/ecmc-group-digital-content-manager","title":"Digital Content Manager","company":{"id":1857870,"name":"ECMC Group","domain":"ecmcgroup.org","url":"https://alion.io/company/ecmcgroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Minneapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe Photoshop","optional":false},{"name":"Asana","optional":false},{"name":"Basecamp","optional":false},{"name":"Drupal","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Monday.com","optional":false},{"name":"Outlook","optional":false},{"name":"SharePoint","optional":false},{"name":"WordPress","optional":false},{"name":"Wrike","optional":false},{"name":"Mailchimp","optional":true},{"name":"PHP","optional":true}],"status":"live","first_seen_at":"2026-10-16T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T15:22:24Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"ECMC Group is a nonprofit corporation focused on helping students succeed. Headquartered in Minneapolis, ECMC Group and its family of companies provide financial tools and services, as well as funding for innovative programs to help students achieve their academic and professional goals.\nThe Digital Content Manager is responsible for planning, building, publishing, and optimizing content across ECMC Group’s digital platforms, including external websites, intranet sites, email communications, etc. This role serves as the steward of the organization’s digital content experience, ensuring content is accurate, accessible, user-centered, and aligned with business objectives. Success in this position requires balancing strong technical skills with a working knowledge of proven digital communication practices to deliver engaging experiences for internal and external audiences.\nEssential Duties and Responsibilities\nImplement, test, and publish content across digital channels, including multiple websites, company intranet, email, and more\nEstablish and maintain digital content standards, governance processes, and publishing workflows\nPartner with business stakeholders to ensure content remains accurate, compliant, and up to date\nConduct periodic content audits and recommend improvements based on performance and organizational priorities\nEnsure content meets accessibility standards, brand guidelines, and regulatory requirements\nManage content lifecycle activities, including creation, review, approval, archival, and retirement\nManage and optimize intranet content experiences to improve employee engagement, communication effectiveness, and ease of information discovery\nSupport internal communication initiatives through content publishing and digital channel management\nManage SEO to apply target keywords, optimize landing pages, and improve search engine rankings\nUse analytics tools to track and report on web traffic, user engagement metrics, and campaign performance\nWork with cross-functional partners to identify, test, and troubleshoot website and intranet technical performance issues\nPerform other duties and responsibilities as assigned\nRequired Qualifications\nBachelor’s degree in computer science, statistics, data management, marketing, communications or related field or additional 2 years of relevant communications experience in lieu of degree\n5+ years of web content production and digital content management experience in a corporate, agency, non-profit, or similar setting\nExperience administering and publishing content through content management platforms such as SharePoint, Umbraco, Sitecore, WordPress, Drupal, Adobe Experience Manager, or similar systems\nExperience troubleshooting formatting and content display issues by leveraging a working knowledge of HTML and web publishing concepts\nExperience managing content structures, metadata, tagging strategies, navigation, and publishing workflows\nExperience applying digital accessibility standards (WCAG) and inclusive content practices to create user-centered digital experiences\nExperience incorporating UX principles and responsive web design into key deliverables\nExperience evaluating content effectiveness, identifying opportunities, and making recommendations to improve engagement, usability, conversion, and search performance using analytics and user behavior data\nProven experience partnering with teammates and business stakeholders to translate organizational objectives into effective digital content experiences\nProficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)\nProficiency using Photoshop, Dreamweaver, or similar image editing tools to prepare web-ready images\nExperience interpreting and applying digital style guides\nExperience using project management applications (Asana, Basecamp, Monday.com, Workfront, Wrike, or similar tools)\nExperience managing confidential information with discretion and sound judgment\nPreferred Qualifications\nExperience applying email publishing best practices using platforms such as Mailchimp, ContactMonkey, or similar tools.\nExperience managing social media platforms and productivity tools to plan, publish, monitor, or report on digital content.\nExperience developing digital animation, interactive media, or multimedia content to support audience engagement.\nExperience coordinating work with third-party vendors, contractors, or agency partners to deliver digital content projects.\nExperience working in or supporting government, nonprofit, education, financial services, student loan, or similarly regulated environments.\nThe pay range for this position is $90,000 - $115,000. Actual compensation may vary based on factors such as relevant experience, peer and market benchmarks, and geographic location.\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nECMC Group also provides a comprehensive benefits package:\nHealth & wellness benefits: Medical,dental, and vision insurance plan options, with a generous employer subsidy. Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs.\nFinancial benefits: Generous401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy.\nEducation benefits: Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year. 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