{"id":2612628,"url":"https://alion.io/job/ecobank-operational-risk-fraud-manager","title":"Operational Risk & Fraud Manager","company":{"id":2704197,"name":"Ecobank","domain":"ecobank.com","url":"https://alion.io/company/eco-bank","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Rwanda"],"countries":["RW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":35000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2932},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T10:45:17Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-21T02:53:31Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Career Opportunity: Operational Risk & Fraud Manager\nReports to: Head of Risk (Country Risk Manager)\nDepartment: Risk Department\nLocation: Kigali, Rwanda\nApplication Deadline: October 30th, 2026, by 6:00PM\nOffice Location: Kigali Plot 314, Avenue de la Paix\nAbout Ecobank\nEcobank is the leading pan-African banking group, operating in 34 African countries,with 4 representative offices outside Africa: Paris, London, Dubai, and Beijing. We are committed to driving financial integration and economic transformation through accessible, innovative, and inclusive banking solutions. In Rwanda, we play an essential role in enabling businesses to grow, trade, and thrive in a rapidly evolving economy.\nOur Values - We RACE IT\nOur culture is rooted in a shared set of values that define how we work, lead, and grow together:\nRespect: We treat others with dignity and listen actively.\n\nAccountability: We own our responsibilities and deliver on our promises.\n\nCustomer Centricity: We put clients at the heart of every decision.\n\nExcellence: We strive for high performance and impactful results.\n\nIntegrity: We do the right thing-always.\n\nTeamwork: We believe in collaboration across teams, countries, and cultures.\n\nTogether, we RACE IT - with courage, purpose, and a shared vision for a stronger Africa.\nAbout the opportunity:\nEcobank Rwanda is seeking an Operational Risk & Fraud Manager to strengthen risk management and fraud prevention across the Bank.\nThe Operational Risk & Fraud Manager supports the Head of Risk in implementing the Bank's risk management framework and is responsible for identifying, assessing, monitoring and managing operational and fraud risks across the Bank. The role provides independent oversight and challenge to ensure that processes, systems, people and external factors are adequately managed and that the Bank maintains an effective control environment. The role also leads the Bank's fraud risk management framework, including fraud prevention, detection, investigation support, monitoring and reporting, and promotes a strong operational and fraud risk culture across the organization.\nIf you believe you have what it takes to uphold these standards and contribute meaningfully to our operational excellence, we encourage you to apply and become part of our dedicated team.\nKey Responsibilities:\nOperational Risk Management Framework\n\nImplement and maintain the Bank's Operational Risk Management Framework in line with the Bank's Risk Appetite, Group standards and applicable regulatory requirements. \nIdentify and assess operational risks arising from people, processes, systems and external events. \nReview and challenge business units' operational risk assessments and mitigation plans. \nEnsure that operational risk exposures remain within approved risk appetite and tolerance levels. \nProvide independent challenge to management on the adequacy and effectiveness of operational controls. \nMaintain the Operational Risk Register and monitor operational risk issues to ensure timely remediation and closure.\n2. Fraud Risk Management\nDevelopand maintain the Bank's Fraud Risk Management Framework.\nIdentify and assess actual and potential fraud risks across products, processes, channels and business units.\nEstablish and monitor appropriate fraud risk indicators and thresholds.\nAnalyse fraud incidents and emerging fraud trends to identify systemic weaknesses.\nCoordinate fraud prevention and detection initiatives with Operations, Compliance, IT, Information Security, Internal Audit and Business Units.\nSupport the investigation and management of significant fraud incidents, while ensuring appropriate segregation of responsibilities.\nEnsure lessons learned from fraud cases are incorporated into controls and processes, and monitor implementation of fraud-related corrective actions.\n3. Incident and Loss Management\nMaintain an effective process for reporting and recording operational and fraud incidents, and ensure material incidents are promptly escalated.\nMaintain the operational loss database and ensure completeness and accuracy of loss information.\nDistinguish between incidents, near misses, actual losses and fraud events.\nAnalyse operational losses to identify trends, recurring events and areas of increased exposure, and conduct root-cause analysis of significant events.\nTrack corrective and preventive actions arising from incidents through to closure.\n4. Risk & Control Self-Assessment (RCSA)\nCoordinate the periodic RCSA exercise across all Bank functions.\nReview the quality and consistency of risk and control assessments, and challenge assessments where risks or controls are inadequately assessed.\nEnsure appropriate consideration of inherent risk, control effectiveness and residual risk.\nMonitor high-risk areas, track RCSA action plans and overdue issues, and ensure appropriate mitigation plans are in place.\nProvide management with an overall view of the Bank's operational risk profile.\n5. Key Risk Indicators (KRIs)\nDevelop and maintain appropriate operational and fraud key risk indicators.\nMonitor trends against approved thresholds and risk appetite, and escalate breaches and deteriorating trends to the appropriate governance forum.\nEnsure KRIs provide forward-looking information rather than simply reporting historical events.\nRecommend additional controls where indicators show increasing risk exposure.\n6. New Products, Processes & Change\nProvide independent operational and fraud risk assessment and challenge new products, delivery channels and systems.\nAssess risks arising from major process changes, outsourcing arrangements, digital banking initiatives and significant technology implementations.\nEnsure appropriate controls are in place before launch or implementation.\n7. New Products, Processes & Change\nLead the review, development and initiation of Risk policies and procedures, ensuring they remain relevant, up to date and aligned with regulatory and Group requirements.\nProvide dedicated coordination and oversight of ECAP management, including monitoring action plans, tracking implementation and ensuring timely closure of outstanding issues.\nPromote a strong operational and fraud risk culture through awareness and training across the Bank.\n8. Risk Reporting & Governance\nPrepare regular operational and fraud risk reports for the Management Risk Committee (BRCC), Board Risk Committee, Board of Directors and Group / Regional Risk functions.\nReport on fraud incidents, losses, trends and key vulnerabilities to senior management and relevant Board committees.\nEscalate significant operational and fraud risk matters, control weaknesses and risk appetite breaches to the Head of Risk.\nKey relationships:\nInternal:\nAll departments\n\nWho We’re Looking For:\nQualifications & Experience\nUniversity degree, preferably in Accounting, Finance, Audit or a banking-related field. \nA master's degree in a related field would be an added advantage\nRelevant professional certification in risk, fraud or audit (e.g. ORM, ACCA/CPA) will be an added advantage.\nMinimum of 3 years' experience in operational risk, fraud risk, operations control, internal control, internal/External audit or risk management in a commercial bank or audit firm.\nPractical experience with RCSA, KRIs, incident and loss data management and fraud risk management will be an added advantage.\nSkills\nAnalytical skills / Problem solving.\nAttention to detail.\nIntegrity and Discretion.\nInitiative/ Proactive.\nAbility to provide independent challenges.\nResilience and Integrity.\nInterpersonal and stakeholder management skills.\nCommunication (oral & written) and report writing.\nKnowledge\nBanking laws and regulations, including National Bank of Rwanda requirements.\nPolicies and procedures of the Bank.\nBanking Operations (Domestic & International Operations); digital banking channels and payment systems.\nOperational risk management (RCSA, KRIs, incident and loss data management).\nFraud risk management, fraud prevention and detection.\nInternal control frameworks.\nRisk Management.\nDocumentation & Reporting.\nPersonal Attributes\nDemonstrate high integrity\n\nHave a great sense of accountability and responsibility\n\nConfidentiality\n\nWhat You’ll Get\nAn inclusive and growth-driven workplace.\n\nRegional exposure and career development opportunities.\n\nPerformance-based incentives and a supportive team culture.\n\nThe chance to make a meaningful contribution to Rwanda’s corporate banking space.\n\nTo Apply\nSubmit your application by October 30th, 2026, by 6:00PM via our career portal.\nDiversity, Equity & Inclusion Commitment\nEcobank is committed to providing equal opportunities to all and fostering an inclusive and diverse workplace. To this end, we encourage applications from individuals regardless of their nationality, race, gender, age, social class, religion, beliefs, and disability while fully adhering to the local laws and regulations established where Ecobank operates. Women are strongly encouraged to apply. We ensure fair treatment and equal opportunity at every step of our recruitment process.\nRecruitment Integrity\nOnly shortlisted candidates will be contacted.\n\nEmployment is conditional upon successful background checks and verification.\n\nAll offers of employment are subject to satisfactory references.","description_format":"text","description_chars":9280,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Rwanda","iso":"RW","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks"],"lifecycle":[{"event":"open","at":"2026-10-15T11:26:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":4,"expected_fill_days":22,"reasons":["conf:2","win:early"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ecobank-operational-risk-fraud-manager","json_url":"https://alion.io/job/ecobank-operational-risk-fraud-manager.json","meta":{"generated_at":"2026-10-21T03:51:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5695,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2704197},"rest":"https://alion.io/mcp/rest/get_company?id=2704197"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fecobank-operational-risk-fraud-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fecobank-operational-risk-fraud-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fecobank-operational-risk-fraud-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ecobank-operational-risk-fraud-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fecobank-operational-risk-fraud-manager"}]}