{"id":3859764,"url":"https://alion.io/job/ecolab-servicenow-lead-software-engineer-2","title":"ServiceNow Lead Software Engineer","company":{"id":1754712,"name":"Ecolab","domain":"ecolab.com","url":"https://alion.io/company/ecolab-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":138,"ghost_share":0,"stale_share":0.761,"repost_share":0.007,"time_to_fill_p50_days":27,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Bootstrap","optional":false},{"name":"CI/CD","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-11-06T08:45:32Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T02:32:41Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Description - Lead ServiceNow Portal Engineer\nRole: Lead ServiceNow Portal Engineer\nExperience: 7-10 years overall IT experience, with 7+ years of ServiceNow development\nLocation: [Location / Hybrid]\nEmployment Type: Full-time\nRole Overview\nWe are looking for an experienced Lead ServiceNow Portal Engineer to lead the design, development, customization, and implementation of enterprise-grade ServiceNow portals and user experiences. The candidate will work closely with architects, product owners, business stakeholders, and development teams to deliver scalable, secure, and intuitive portal solutions.\nThe role requires strong hands-on expertise in ServiceNow Service Portal, UI development, JavaScript, AngularJS, REST APIs, integrations, and ServiceNow platform development, along with the ability to provide technical leadership to the team.\nKey Responsibilities\nLead the design, development, and implementation of ServiceNow portals based on business and UX requirements.\nDevelop and customize Service Portal pages, widgets, themes, layouts, menus, and branding.\nBuild reusable and scalable custom Service Portal widgets using HTML, CSS, JavaScript and AngularJS.\nTranslate business requirements and UX designs into responsive and user-friendly ServiceNow portal experiences.\nDevelop and maintain client-side and server-side scripts including:\nClient Scripts\nUI Policies\nUI Actions\nBusiness Rules\nScript Includes\nGlide APIs\nData Policies\nImplement integrations using REST/SOAP APIs, IntegrationHub, MID Server and other ServiceNow integration capabilities.\nEnsure portal solutions follow ServiceNow development best practices, coding standards, security guidelines, and performance standards.\nLead technical design discussions and contribute to solution architecture and technical design documents.\nPerform code reviews and provide technical guidance and mentoring to ServiceNow developers.\nTroubleshoot complex portal, scripting, integration, and performance issues.\nWork closely with UX/UI designers to implement responsive and accessible portal experiences.\nCollaborate with Product Owners, Business Analysts, Architects, QA teams, and other stakeholders throughout the development lifecycle.\nSupport Agile/Scrum ceremonies, sprint planning, backlog refinement, demos, and technical discussions.\nManage deployments through appropriate Update Sets, Application Repository, Source Control and CI/CD pipelines.\nConduct unit testing, support system/integration testing, and resolve defects.\nEnsure solutions are upgrade-friendly and minimize unnecessary customization of the ServiceNow platform.\nParticipate in production deployments, release management, and post-production support.\nIdentify opportunities for portal modernization, automation, self-service, and improved user experience.\nRequired Technical Skills\nStrong hands-on experience with ServiceNow Service Portal.\nExcellent knowledge of:\nService Portal Widgets\nAngularJS\nJavaScript\nHTML5\nCSS3\nBootstrap / responsive design\nServiceNow UI framework\nStrong ServiceNow platform development experience.\nGood knowledge of Glide APIs, GlideRecord, GlideAjax and Script Includes.\nExperience with REST/SOAP integrations and JSON/XML.\nExperience with IntegrationHub and MID Server is preferred.\nStrong understanding of ServiceNow tables, data model, ACLs, roles and application security.\nExperience working with ITSM, CSM, HRSD, Employee Center or other ServiceNow modules.\nKnowledge of ServiceNow Employee Center / Next Experience is highly desirable.\nExperience with ServiceNow UI Builder is an added advantage.\nGood understanding of ServiceNow performance optimization and debugging.\nLeadership Responsibilities\nAct as the technical lead and subject matter expert for portal development.\nProvide technical direction and task-level guidance to developers.\nReview solution designs, technical specifications, and code.\nEstablish and enforce development standards and best practices.\nConduct technical knowledge-sharing sessions and mentor junior/mid-level developers.\nProactively identify technical risks, dependencies, and implementation challenges.\nCoordinate with architects and other technical leads for cross-platform solutions.\nSupport estimation, sprint planning, technical feasibility assessment, and delivery planning.\nPreferred ServiceNow Certifications\nServiceNow Certified System Administrator (CSA)\nServiceNow Certified Application Developer (CAD)\nRelevant CIS certifications such as ITSM, CSM, HRSD, or other applicable modules\nServiceNow Application Development / Implementation Specialist certifications are an advantage.\nSoft Skills\nStrong analytical and problem-solving skills.\nExcellent communication and stakeholder-management skills.\nAbility to independently drive technical solutions from requirements through deployment.\nStrong collaboration and leadership skills.\nAbility to work effectively in a distributed/global Agile team.\nComfortable handling multiple priorities and complex technical challenges.\nStrong ownership and accountability for delivery quality.\nEducation\nBachelor’s degree in computer science, Information Technology, Engineering, or a related discipline.","description_format":"text","description_chars":5156,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cleaning & Household Products","Chemical Manufacturing","Food Safety","Sterilization & Infection Control"],"lifecycle":[{"event":"open","at":"2026-11-06T08:45:32Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/ecolab-servicenow-lead-software-engineer-2","json_url":"https://alion.io/job/ecolab-servicenow-lead-software-engineer-2.json","meta":{"generated_at":"2026-11-09T11:03:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12471,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1754712},"rest":"https://alion.io/mcp/rest/get_company?id=1754712"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fecolab-servicenow-lead-software-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fecolab-servicenow-lead-software-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fecolab-servicenow-lead-software-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ecolab-servicenow-lead-software-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fecolab-servicenow-lead-software-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3859764}},{"tool":"search_jobs","arguments":{"company":"ecolab.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3859764},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}