{"id":1398001,"url":"https://alion.io/job/ecolab-servicenow-lead-software-engineer","title":"ServiceNow Lead Software Engineer","company":{"id":1754712,"name":"Ecolab","domain":"ecolab.com","url":"https://alion.io/company/ecolab-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":105,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"CI/CD","optional":false},{"name":"ETL/ELT","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-05-09T00:00:00Z","employer_posted_date":"2026-05-09","last_verified_at":"2026-09-29T11:58:54Z","board_verified":true,"closed_at":null,"days_open":144,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":143},"description":"Job Title:ServiceNow Lead Software Engineer\nJob Summary.\nWe are seeking a skilled ServiceNow Lead Developer to design, develop, configure, and maintain ServiceNow applications and integrations. The ideal candidate will have hands-on experience with ServiceNow platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.\nKey Responsibilities\nDesign, develop, and implement ServiceNow solutions using best practices\nCustomize ServiceNow applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer with advance Level coding skills.\nDevelop and maintain ServiceNow modules such as ÏTSM, CSM, APO, MCO, Finance Management, Employee Centre.\nBuild and support integrations using REST, SOAP, MID Server, and IntegrationHub\nCreate and manage Service Catalog items, workflows, FlowDesinger and ETL, Integration Hub, DataFabric/Zero Copy Connectors\nPerform unit testing, debugging, and troubleshooting of platform issues\nSupport platform upgrades, patches, and releases\nCollaborate with architects, business analysts, and stakeholders to gather requirements\nFollow SDLC, Agile/Scrum, and change management processes\nMaintain technical documentation and knowledge articles\nRequired Skills & Qualifications\n6+ years of hands-on ServiceNow development experience\nStrong experience with JavaScript, REST/SOAP APIs and integrations\n(server-side and client-side)\nIn-depth knowledge of ServiceNow platform architecture\nExperience with Finance Management and MCO processes (Source-to-Pay, Order-to-Cash lifecycle, Accounts payable, Accounts receivable etc)\nFamiliarity with CMDB, Discovery, and ITSM\nExperience with other Application would be plus like ITOM, HRSD.\nUnderstanding of ACLs, roles, and security best practices\nExperience working in Agile/Scrum environments\nreferred Qualifications\nServiceNow certifications such as: Certified System Administrator (CSA)\n Certified Application Developer (CAD)\nModule-specific certifications (CSM, ITSM, MCO etc.)\n\nExperience with ServiceNow Performance Analytics and Reporting\nKnowledge of UI Builder, Service Portal, and Workspace configuration\nExposure to DevOps, CI/CD, and ATF (Automated Test Framework)\nSoft Skills\nStrong analytical and problem-solving skills\nExcellent communication and documentation abilities\nAbility to work independently and in a team environment\nStrong stakeholder management skills\nEducation\nBachelor’s degree in Computer Science, Information Technology, or equivalent experience\nMin 7+ Years of experience in Servicenow\n\nNice to Have\nExperience with cloud platforms (AWS, Azure, SAP)\nKnowledge of ITIL processes\nExperience supporting global enterprise environments","description_format":"text","description_chars":2728,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Water Utilities","Chemical Manufacturing","Sterilization & Infection Control"],"lifecycle":[{"event":"open","at":"2026-09-28T14:12:21Z"}],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.188,"p_room":0.28,"age_days":143,"expected_fill_days":11,"reasons":["conf:0","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ecolab-servicenow-lead-software-engineer","json_url":"https://alion.io/job/ecolab-servicenow-lead-software-engineer.json","meta":{"generated_at":"2026-09-30T00:25:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":217,"day_limit":5000,"remaining_today":4783,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}