{"id":3909579,"url":"https://alion.io/job/ecolab-software-engineering-manager-ii-2","title":"Software Engineering Manager - II","company":{"id":1754712,"name":"Ecolab","domain":"ecolab.com","url":"https://alion.io/company/ecolab-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":139,"ghost_share":0,"stale_share":0.763,"repost_share":0.007,"time_to_fill_p50_days":27,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, 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management and Agile practices using sprint planning based on scope and deliverables.\n\nEstablish performance goals, conduct regular reviews, and foster a culture of accountability and continuous improvement.\n\nEnsure platform stability, scalability, and maintainability by enforcing coding standards, testing practices, and release management processes.\n\nTranslate business requirements into actionable engineering tasks and ensure cross-functional collaboration across CRM, ERP, IoT, and other enterprise systems.\nManage and oversee integrations with SAP, Salesforce, and other enterprise platforms.Must have experience in GenAI, NowAssistand other ServiceNow AI related components.\n\nDefine the Architecture, standards, policies, frameworkand best practices for automation in line with Enterprise Architecture, Infrastructure and Security policies, whilst supporting wider consumption of the platform to drive process automation.\n\nResponsiblefor HLD, LLDs and Translate complex business requirements into scalable, maintainable, and upgrade-friendly ServiceNow solutions.\n\nCollaborate with product owners, business stakeholders, and technical teams to ensure alignment with enterprise goals.\n\nProvide technical leadership and mentorship to developers and administrators.\n\nEnsure seamless workflows across case management, field operations, manufacturing, and accountspayable processes.\n\nStay current with ServiceNow releases and recommend adoption ofnew features relevant to customer service, field operations, and manufacturing.\n\nModules Expertise\nITSM () Goodto have\n\nCSM (Customer Service Management) Must have\n\nFSM (Field Service Management): Good to have\n\nS2P(Source to Pay) Good to have\n\nMCO (Manufacturing Connected Operations): Optional\n\nAPO (Accounts payable Operation)Good to have\n\nCase management, workflows/flow designer automation, omni-channel engagement, and Employee Center/ Customer portals.\n\nAbility to liaise with customer service teams, support managers, and design seamless integrations with CRM systems.\n\nWorkforce scheduling, dispatch optimization, mobile field agent enablement, and asset tracking.\n\nExperience in designing workflows for preventive maintenance, service requests, and field operations efficiency.\n\nIntegration expertisewith ERP and external ticketing systems to streamline service delivery.\n\nProduct lifecycle management, ownership models, and governance frameworks.\n\nAbility to deliver product catalogs, ownership hierarchies, compliance reporting, and advanced analytics.\n\nLiaise with product owners, Architects portfolio managers, and manufacturing stakeholders to align IT solutions with operational goals.\n\n.\nQualifications\nBachelor’s or Master’s degree in Computer Science, Information Systems, or related field.\n\n12+ years of IT experience, with at least 8+ years in ServiceNow architectureand Integration.\n\nStrong experiencein designing and hands-onwriting optimized Code on JavaScript, Glide API’s, AngularJS, XML’s, Virtual Agentic AI, Predictive Intelligence, Workspace, Process Automation playbooks\n\nStrong experience in Optimizing existing setup/Designto ensure performance and maintainability is continuously improved using ServiceNowbest practices.\n\nStrong integration experience using REST/SOAP, IntegrationHubAPIs, JDBP, Emailsor via Mid Servers. 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