{"id":1353987,"url":"https://alion.io/job/ecolab-technical-service-manager","title":"Technical Service Manager","company":{"id":1754712,"name":"Ecolab","domain":"ecolab.com","url":"https://alion.io/company/ecolab-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":110,"ghost_share":0,"stale_share":0.991,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Monroe, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":81200,"max":121700,"currency":"USD","period":"year","gross":null,"usd_annual":121700},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T00:00:00Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-10-02T16:02:44Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"As the industry leader in water technology,we’regrowing and need talented people like you to help us continue to protect the world’s most vital resource.\nNalco Water, an Ecolab Company, seeks a dynamic Service Manager with expertise in cooling infrastructure,specifically in startup, commissioning,and mechanical operation of liquid-to-liquid cooling applications, technical cooling systems (TCS), and coolant distribution units (CDUs) and the training of field teams / customers. This role is pivotal in shaping our service and support strategy to ensure system assurance and operational excellence for our mission-critical customers.\nWhat’sin it For You:\nThe opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments\n\nThe ability to make an impact with a company that is passionate about your career development\n\nPaid training held in the field and at Nalco Water Headquarters in Naperville, IL\n\nEnjoy a flexible, independent work environment\n\nReceive a non-decaled company vehicle for business and personal use\n\nComprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401(k), company paid pension, stock purchase plan, tuition reimbursement and more!\n\nWhatyou’lldo:\nServe as the technical service expert on data center cooling systems, with a focus on liquid-to-liquid heat exchange and CDU technologies\n\nSupport training of site level technicians and customersregardinginstallation, commissioning, maintenance, and troubleshooting activities\n\nManage the service components of startup/commissioning projects and operational activities for CDU and adjacent liquid cooling offerings\n\nCollaborate with customers, contractors, and internal teams during new data center builds and retrofits to ensure seamless integration of our cooling systems and services\n\nLeveragepreviousexperience to help lead and develop high performing teams of technical professionals\n\nManage and can complete daily operations of site personnel, chemistry, reporting,budgetand maintenance programs\n\nMaintainsestablishrelationships with Key Contacts\n\nCan perform most of the positions managed. Can troubleshoot systems,maintaininventory management, and perform system audits\n\nCommunicate,reportand resolve issues with minimal support from Operations Management team\n\nPosition Details:\nCandidate mustresidewithin a commutable distance of Monroe, LA\n\nTerritory covers a 120-mile radius of Monroe, LA\n\nTargeted accounts are within the Global High Tech industry / Data Centers\n\nOvernight travel up to 15%\n\nMinimumQualifications:\nHigh School Diploma\n\n3 years' experiencein data center infrastructure or related with a strong focus on mechanical systems, cooling technologies, and commissioning processes.\n\nPossess a validdriver'slicense and acceptable Motor Vehicle Record\n\nImmigration sponsorshipis not availablefor this role\n\nPhysical Requirements\nDrive a company vehicle asrequiredto perform job duties (pre-employment and ongoing motor vehicle record checks will be performed todetermineeligibility to drive a company vehicle)\n\nAbility to perform essential functions of the job, with or without reasonable accommodation\n\nPreferred Qualifications\nAssociate's degree\n\nWater treatment experience\n\nProventrack recordin data center construction, startup, and operational support\n\nStrong understanding of critical facility operations, including redundancy, uptime requirements, and risk mitigation\n\nExcellent communication and collaboration skills, with the ability tointerfacewithboth technical and non-technical stakeholders\n\nExperience working in a startup or fast-paced environment is a plus\n\nAbout Nalco Water:\nIn a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than161 billion gallonsof water eachyear. We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Waterprovidesthe unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, dataanalysisand deep technicalexpertiseto increase efficiency,sustainabilityand performance for our customers.\nAnnual or Hourly Compensation Range\nThe total Compensation range for this position is $81,200-$121,700 which includes base pay and target incentive based on performance, per plan terms. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.Benefits\nEcolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.\nIf you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.\nPotential Customer Requirements Notice\nTo meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:\n- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.\nAmericans with Disabilities Act (ADA)\nEcolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.","description_format":"text","description_chars":5826,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Water Utilities","Chemical Manufacturing","Sterilization & Infection Control"],"lifecycle":[{"event":"open","at":"2026-09-27T21:32:26Z"}],"liveness":{"score":46,"band":"ok","label":"Likely open","p_open":1,"p_active":0.515,"p_room":0.9,"age_days":15,"expected_fill_days":22,"reasons":["conf:4","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":{"stated_usd_annual":121700,"is_top_pay":true},"html_url":"https://alion.io/job/ecolab-technical-service-manager","json_url":"https://alion.io/job/ecolab-technical-service-manager.json","meta":{"generated_at":"2026-10-03T01:55:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1975,"day_limit":5000,"remaining_today":3025,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}