{"id":1354020,"url":"https://alion.io/job/ecolab-uiux-designer","title":"UI/UX Designer","company":{"id":1754712,"name":"Ecolab","domain":"ecolab.com","url":"https://alion.io/company/ecolab-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":104,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Design","role_family":"Design","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":36000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"FigJam","optional":false},{"name":"Figma","optional":false},{"name":"ServiceNow","optional":false},{"name":"JavaScript","optional":true}],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-01T03:59:05Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"UI/UX Designer, ServiceNow Platform\nInformation Technology\nAs a UI/UX Designer for the ServiceNow platform, you will help create intuitive, accessible, and engagingexperiences across enterprise workflows. Working with UX leadership, product owners, business stakeholders, architects, and developers, you will translate user needs and complex processes into clear\ndesigns that improve usability, adoption, and productivity.\nThis is a hands-on individual contributor role. You will participate in research and discovery, create journey maps, user flows, wireframes, and prototypes, support usability testing, and collaborate with delivery teams from concept through implementation. You will apply established design standards while contributing ideas and reusable patterns that improve the overall platform experience.\nWhat you will do\nDesign user experiences for ServiceNow workspaces, Employee Center, portals, mobile experiences, Virtual Agent, and AI-assisted workflows.\nCreate user flows, wireframes, responsive layouts, clickable prototypes, and design specifications using Figma or comparable tools.\nParticipate in user interviews, workflow observation, journey mapping, usability testing, and design workshops.\nSynthesize user and stakeholder feedback into clear experience requirements and practical design recommendations.\nApply established UX standards, design-system components, accessibility requirements, and reusable platform patterns.\nCollaborate with product owners, business analysts, architects, and developers to balance user needs with platform capabilities and delivery constraints.\nSupport backlog refinement and provide design details and acceptance criteria needed for development.\nReview implemented experiences, identify gaps from approved designs, and support usability validation before and after release.\nDocument design decisions and contribute new patterns, research findings, and examples to the UX practice.\nPresent design concepts and recommendations clearly to project teams and business stakeholders.\nMinimum Qualifications\nBachelor’s degree in human-computer interaction, UX or product design, service design, graphic design, psychology, information science, computer science, information systems, or a related field, or equivalent practical experience.\n3+ years of professional experience in UX design, UI design, product design, interaction design, or digital experience design.\nA portfolio demonstrating user-centered design, user flows, wireframes, prototypes, and delivered digital experiences.\nProficiency with Figma, FigJam, or comparable design and prototyping tools.\nExperience participating in user research, usability testing, or design workshops and translating findings into design improvements.\nUnderstanding of responsive design, accessibility, inclusive design, and WCAG principles.\nExperience collaborating with cross-functional teams in an Agile or iterative product-delivery environment.\nStrong visual, written, presentation, and collaboration skills.\nUI/UX Designer, ServiceNow Platform (IC3) | Workday Job Description\nRequired Experience\nExperience designing enterprise applications, workflow solutions, customer-facing applications, or employee experience platforms.\nAbility to translate business requirements and complex processes into intuitive task flows and user interfaces.\nExperience applying a design system, reusable component library, or established UX standards.\nAbility to prepare clear design specifications and collaborate with developers through implementation.\nAbility to manage assigned design work across multiple initiatives with guidance from UX or product leadership.\nPreferred Qualifications\nExperience designing for ServiceNow or another enterprise workflow, CRM, case-management, or low-code platform.\nFamiliarity with ServiceNow UI Builder, Configurable Workspace, Employee Center, Service Portal, Virtual Agent, mobile experiences, or Now Assist.\nExperience creating journey maps, personas, service blueprints, or workflow diagrams.\nExperience designing AI-assisted, conversational, role-based, or high-volume operational experiences.\nWorking knowledge of HTML, CSS, JavaScript, or modern front-end development concepts sufficient to collaborate with engineers.\nServiceNow UX-related training or certification, or formal training in user research, accessibility, human centered design, or service design.\nWhat success looks like\nAssigned designs are clear, accessible, aligned with established standards, and ready for development.\nUser research and usability feedback are reflected in design recommendations and iterative improvements.\nImplemented experiences match the intended design and help users complete priority tasks with less confusion and effort.\nDesign artifacts, decisions, and specifications are documented and communicated effectively.\nThe designer contributes constructively to reusable patterns and the continued development of the ServiceNow UX practice.","description_format":"text","description_chars":4955,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Water Utilities","Chemical Manufacturing","Sterilization & Infection Control"],"lifecycle":[{"event":"open","at":"2026-09-27T21:32:26Z"}],"liveness":{"score":46,"band":"ok","label":"Likely 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