{"id":2008557,"url":"https://alion.io/job/econocom-technicien-support-windowsmac-hf","title":"Technicien support Windows/Mac - H/F","company":{"id":54376,"name":"Econocom","domain":"econocom.com","url":"https://alion.io/company/econocom","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28000,"max":30000,"currency":"EUR","period":"year","gross":null,"usd_annual":33758},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"ITSM","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-23T08:03:37Z","employer_posted_date":null,"last_verified_at":"2026-09-23T08:03:37Z","board_verified":false,"closed_at":null,"days_open":20,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":20},"description":"Nous recherchons un technicien support de proximité avec des compétence en MAC.\nVos responsabilités :\n • Assurer le traitement des incidents et des demandes liés à l'environnement bureautique et aux applications métiers.\n • Réaliser la masterisation, le déploiement, l'installation et le paramétrage des postes de travail et des équipements informatiques.\n • Réceptionner, préparer et mettre à disposition les matériels informatiques.\n • Gérer le parc informatique et les stocks dans l'outil ITSM.\n • Accompagner et assister les utilisateurs dans la résolution de leurs problématiques techniques.\n • Veiller à la sécurité et à la conformité des postes de travail.\n • Assurer un support de proximité et l'accueil des utilisateurs au guichet IT.\n • Intervenir sur les outils et applications métiers, notamment SAP.\n • Réaliser des prises en main à distance (PMAD) pour le traitement des incidents et des demandes.\n • Assurer l'ouverture et le support des salles de visioconférence.\n • Effectuer un premier diagnostic des incidents réseau et de téléphonie.\n • Gérer les comptes utilisateurs ainsi que les droits d'accès dans le respect des procédures en vigueur.\n\nRéférence de l'offre : zv1z805yhw\nProfil recherché\nDe formation supérieure en informatique, vous avez une expérience significative de minimum 2 ans sur ce poste.\nCompétences techniques :\nMaitrise des systèmes d'exploitation :\n • Windows 11, Mac OS\n • Windows Active Directory\n • IOS /Android\n • Planning Excel\n\nSavoir être :\n • Aisance relationnelle\n • Bonne présentation\n\nCe que nous vous proposons :\nValeurs : en plus de nos 3 fondamentaux que sont l'audace, la bonne foi et la réactivité, nous garantissons un management à l'écoute et de proximité, ainsi qu'une ambiance familiale.\nContrat : en CDI\nLocalisation : prestation de client grand compte sur Paris (75).\nAutre : quelques déplacements intersites peuvent être demandés (permis B requis).\n\nPackage rémunération & avantages :\n • Le salaire : rémunération annuelle brute selon profil et compétences\n • Les basiques : mutuelle familiale et prévoyance, titres restaurant, remboursement transport en commun à 50%, avantages du CSE, RTT, plan d'épargne, prime de participation, prime de cooptation de 1000 € brut\n • Votre carrière : plan de carrière, dispositifs de formation techniques & fonctionnels, passage de certifications, plateformes d'e-learning\n • La qualité de vie au travail : forfait mobilité douce & Green (vélo/trottinette et covoiturage), télétravail avec indemnité selon conditions, évènements festifs et collaboratifs, accompagnement handicap et 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