{"id":521626,"url":"https://alion.io/job/ecp123-sales-engineer","title":"Sales Engineer","company":{"id":8018,"name":"Extended Care Professional","domain":"ecp123.com","url":"https://alion.io/company/ecp123","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milwaukee, United States","Chicago, United States","Madison, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":105000,"max_usd":235000,"period":"year","method":"role_country_seniority_unknown","sample_n":4589},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-07-31T00:00:00Z","employer_posted_date":"2026-07-31","last_verified_at":"2026-11-06T14:23:26Z","board_verified":true,"closed_at":null,"days_open":98,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":98},"description":"About ECP\nECP is a market-leading SaaS solution that enables senior living communities to better care for their residents. ECP is used in over 8,000 communities. We're looking to further expand by increasing the number of customers that use our software and increasing the scope of how we serve our customers by developing and releasing new products.\nSenior living is deeply under-penetrated with software and ECP is one of the largest and fastest-growing software companies in the industry. We recently raised a growth round of equity to reinvest in our product, technology, and go-to-market. Our mission is to build world-class software that improves the quality of life for seniors and improves clinical, business, compliance, and operational performance for our customers.\nRole Overview\nThe Sales Engineer will serve as a strategic technical advisor throughout the sales process, partnering closely with Account Executives and the Director of Solutions Engineering to help senior living operators evaluate ECP's platform. This role extends well beyond product demonstrations-it requires the ability to understand complex operational challenges, develop solution strategies, and communicate how ECP improves clinical, operational, financial, and business outcomes.\nThe ideal candidate will already possess a strong understanding of the senior living industry and be comfortable engaging executive stakeholders, including clinical leaders, operations, finance, IT, and ownership groups. They should be an exceptional storyteller who can tailor demonstrations around each prospect's goals, connecting ECP's capabilities to measurable business value rather than simply showcasing features.\nThis individual will play a foundational role in scaling the Solutions Engineering organization and elevating the sophistication of our technical sales process.\nPrimary Responsibilities\nPartner with Account Executives throughout the sales cycle to develop winning solution strategies. \nLead highly customized product demonstrations that tell a compelling business and operational story. \nConsult with operators to understand complex workflows and recommend scalable solutions. \nTranslate customer challenges into product capabilities and measurable business outcomes. \nComplete RFPs, RFIs, security questionnaires, and technical documentation. \nServe as a liaison between Sales and Product by communicating market feedback, feature requests, and competitive intelligence. \nKeep the sales organization informed on new product functionality through enablement sessions, demo updates, and internal training. \nDevelop and maintain demo environments, presentation materials, and solution playbooks. \nSupport discovery sessions, technical deep dives, executive presentations, and proof-of-concept discussions. \nCollaborate with Product, Marketing, Customer Success, and Implementation to ensure consistent messaging and smooth customer transitions. \nPartnership with the Director of Solutions Engineering\nThis role will work in close partnership with the Director of Solutions Engineering to help scale ECP's technical sales organization. Together, they will refine solution strategy, improve selling motions, and build repeatable processes that elevate the customer buying experience.\nPartner on strategic pursuits and executive presentations. \nDevelop scalable demo strategies, storytelling, and best practices. \nAssist with complex RFPs, RFIs, security reviews, and technical documentation. \nProvide structured field feedback to Product Management to influence roadmap priorities. \nBuild and maintain demo environments and sales enablement resources. \nCoach and enable Account Executives on new functionality, competitive positioning, and solution selling. \nIdentify opportunities to improve processes and help build the future of the Solutions Engineering organization. \nWhat Success Looks Like\nIncreased sales win rates through strategic discovery and solution consulting. \nCompelling, outcome-focused demonstrations that differentiate ECP from competitors. \nA strong partnership with Account Executives that improves sales effectiveness. \nFaster, higher-quality RFP/RFI completion. \nBetter alignment between customer needs and Product roadmap priorities. \nA well-enabled sales organization that stays current on new capabilities and confidently communicates ECP's value. \nHelping establish the foundation for a scalable, world-class Solutions Engineering organization. \nRequirements\nExperience in senior living, post-acute healthcare, or healthcare technology. \nStrong understanding of assisted living operations, clinical workflows, medication management, billing, or resident care. \nExceptional presentation, communication, and executive facilitation skills. \nAbility to translate complex functionality into meaningful business value. \nExperience leading executive-level discussions with large, multi-site organizations. \nHighly collaborative and comfortable working across multiple departments. \nStrong written communication skills with experience completing RFPs, RFIs, and technical questionnaires. \nSelf-starter who thrives in a fast-paced, high-growth environment. \nPassion for continuous learning and becoming a trusted advisor to both prospects and internal teams. \nTravel Expectations (estimated up to 25% on average)\nWillingness to travel for customer meetings, conferences, and strategic onsite engagements. \nAttend executive and C-suite demonstrations for enterprise opportunities where in-person collaboration creates additional value. \nTravel alongside Account Executives and the Director of Solutions Engineering to support high-impact customer engagements.","description_format":"text","description_chars":5663,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity"],"hiring_locations":[{"name":"United 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