{"id":2884912,"url":"https://alion.io/job/ecri-human-resources-coordinator","title":"Human Resources Coordinator","company":{"id":1775110,"name":"ECRI","domain":"ecri.org","url":"https://alion.io/company/ecri","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-19T23:56:34Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-22T13:15:39Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"ABOUT ECRI\nECRI is an independent, nonprofit healthcare safety organization advancing evidence-based, effective healthcare globally. For more than 50 years, we've helped healthcare leaders make smarter, safer decisions - free from vendor influence or conflicting interests. Today, ECRI is home to a family of trusted safety brands, including the Institute for Safe Medication Practices (ISMP) and The Just Culture Company, extending our reach across patient safety, medication safety, and safety culture transformation. Join us, and your work will directly protect patients worldwide.\nWHAT WE OFFER\nComprehensive healthcare coverage: Medical, dental, vision, life insurance, disability coverage, critical illness insurance, and more.\nRetirement savings: Employer-matching Retirement Savings Plan.\nCulture of Belonging: Participate in employee groups to learn from, growth with, and support colleagues in our collective success.\nPurpose beyond the paycheck: 16 paid hours annually through ECRI Cares to volunteer with preapproved charities.\nPOSITION SUMMARY\nThe Human Resources Coordinator (the “Coordinator”) serves as the first line of support for ECRI employees, candidates, managers, vendors, and other stakeholders regarding Human Resources (“HR”) matters. The Coordinator provides timely, professional, and confidential support across all areas of HR, including benefits administration, talent acquisition, onboarding, employee data management, HR systems, compliance, and general HR operations.\nWorking closely with the HR team, the Coordinator proactively executes day-to-day tasks and operational activities with a high level of accuracy, responsiveness, and attention to detail. This role is responsible for responding to routine HR inquiries, assisting with the administration of HR policies, programs, and processes, and appropriately escalating more complex matters to the relevant HR team member. This role also serves as the first-level administrator for HR systems by maintaining employee data, supporting system users, troubleshooting basic issues, and helping to ensure data accuracy and integrity.\nESSENTIAL FUNCTIONS\n\nReasonable Accommodations Statement\n\nTo accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.\n\nEssential Functions Statements(s)\n\nServe as the first line of support for ECRI employees, candidates, third-party partners and vendors, etc., regarding HR-related matters.\n\nServe as a trusted first point of contact for HR inquiries received through shared inboxes, phone calls, and other communication channels. Respond to all inquiries in a timely and professional manner, and escalate more complex matters to the appropriate HR team member.\n\nProvide proactive, high quality, and confidential day-to-day administrative tasks. Tasks include, but are not limited to:\nWith guidance from direct manager, support the administration of HR systems, by performing data entry tasks, system maintenance, troubleshoot user issues, and completing other administrative tasks.\nAssist with the preparation and distribution of compliance-related notifications, intranet (“ERICA”) postings, mailings, and employee communications.\nSupport the preparation, staging, assigning, and tracking the completion of employment documentation.\nMaintain employee records and personnel files, ensuring accuracy, completeness, and compliance with ECRI policies and applicable regulations.\nEnsure that organizational charts are maintained and up to date.\nProcess all “first-level” employment verification requests and document requests (e.g., Public Student Load Forgiveness (PSLF) forms), while triaging “higher-level” employment verification and document requests to the appropriate HR representative.\nSupport the benefits administration activities, including open enrollment preparation, scheduling information sessions, employee communications, ERICA postings, data entry, ensuring that all updates and changes are made in the HRIS system, etc.\nSupport the employee life-cycle process, in collaboration with the Human Resources Business Partner and HR Specialist, including assisting with creating and updating job requisitions, scheduling interviews, screening candidates, supporting the Co-Op and Internship program, supporting the on-boarding and off-boarding process, etc.\nAssist with the administration and tracking of required compliance training programs and support HR compliance activities related to federal contractor obligations through the Office of Federal Contract Compliance Programs (OFCCP) and other regulatory requirements.\nSupport and administer ECRI’s awards programs, including, but not limited to, the Spot Award and Annual Award programs.\nAssist with administration of the annual review administration process, including system updates, communication, reporting, and completion tracking.\nSupport employee surveys by preparing system configurations, testing, tracking participation and compiling results as directed.\nCompile, audit, and maintain HR data and reports using Excel and HR systems, including the use of functions such as pivot tables, lookups, and data validation tools.\n\nAdditional Responsibilities:\n\nOther duties, as assigned.\n\nAccountability Metrics:\n\nProactive response to all first-level inquired received via phone or inbox.\n\nMeet all deadlines associated with day-to-day tasks and long-term projects.\n\nMeet all goals and objectives set forth each fiscal year.\n\nEnhance job-related skills with training, at least 1-2 times per year. (1-2 per year)\n\nQualifications\nExperience:\n\n2 to 4 years’ administrative, human resources, customer service or related experience preferred\n\nExcellent written and verbal communication skills.\n\nExcellent organizational skills and attention to detail.\n\nProven ability to work autonomously and independently while collaborating effectively with team members.\n\nProven ability to prioritize and complete competing tasks on time in a fast-paced environment.\n\nProven ability to accurately manage detailed work, identify issues, and assist in resolving routine problems.\n\nProven ability to manage confidential and sensitive information with discretion and professionalism.\n\nHighly effective interpersonal, communications, and follow-up skills.\n\nExperience in a support role is desired.\n\nExperience in a customer service oriented role is desired.\n\nProject management experience is desired.\n\nEducation:\n\nHigh school and/or general education degree required.\n\nBachelor’s degree in a HR or HR-related discipline is preferred.\n\nComputer Skills:\n\nProficient with Microsoft Office 365 Suite of products (e.g., Word, Excel, and PowerPoint).\n\nExperience utilizing various systems, such as an HRIS, payroll, learning management system, e-learning catalog, etc., is preferred.\n\nCertifications & Licenses:\n\nPHR/SPHR and/or SHRM-CP/SHRM-SCP is a plus.\n\n POSITION COMPENSATION\nThe anticipated range for this position based on regular hours per week is $25.11- $28.86 per hour ($50,251.50- $56,277.00, if annualized). Actual compensation will be determined based on factors including relevant experience, skills, certifications, and work location. ECRI offers a comprehensive benefits package that includes medical, dental, life, disability, retirement, paid time off, paid holidays, tuition reimbursement, and several other ancillary benefits.\nPHYSICAL DEMANDS\n\nThis position operates in a remote environment and requires the individual to remain in a stationary position, whether sitting or standing, before a desk or other fixed workspace, most of their workday. In addition, this position requires the individual to occasionally move about their workspace to access and inspect work-related materials, such as file cabinets with physical files and standard office equipment. This position requires the ability to operate standard office equipment, including, but not limited to, a laptop, keyboard, mouse, webcam, and phone, as well as effectively communicate information and ideas to a wide variety of audiences in written and oral form.\n\nEEO STATEMENT\n\nECRI is committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or veteran status. We value diversity and believe that a diverse workforce enhances our ability to succeed. ECRI complies with applicable federal, state, and local laws governing nondiscrimination in employment and prohibits any form of discrimination or harassment based on these protected characteristics.\n\nADA STATEMENT\n\nECRI is committed to equal employment opportunities and compliance with the Americans with Disabilities Act (ADA). ECRI values diversity and inclusivity, and we strive to provide a work environment that accommodates employees with disabilities. If you require reasonable accommodations to participate in the application or interview process, please inform us so that we can provide the necessary support. ECRI believes that everyone should have an equal opportunity to contribute their skills and talents, and we are dedicated to making our workplace accessible and inclusive for all.\n\n#LI-Remote","description_format":"text","description_chars":9406,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Testing, Inspection & Certification","Research Institutes"],"lifecycle":[{"event":"open","at":"2026-10-19T23:56:34Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":28,"reasons":["conf:1","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/ecri-human-resources-coordinator","json_url":"https://alion.io/job/ecri-human-resources-coordinator.json","meta":{"generated_at":"2026-10-22T15:37:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15472,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1775110},"rest":"https://alion.io/mcp/rest/get_company?id=1775110"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fecri-human-resources-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fecri-human-resources-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fecri-human-resources-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ecri-human-resources-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fecri-human-resources-coordinator"}]}