{"id":4153078,"url":"https://alion.io/job/eden-hotel-operations-manager","title":"Hotel Operations Manager","company":{"id":1945100,"name":"Eden","domain":"eden-emu.dev","url":"https://alion.io/company/eden-emu","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Lilongwe, Malawi"],"countries":["MW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T04:16:15Z","employer_posted_date":null,"last_verified_at":"2026-11-12T04:16:15Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Eden Estates Hotel & Resort Ltd is looking for an experienced and trustworthy Hotel Operations Manager to run the day-to-day business of the hotel. The manager leads the section heads, controls cost, protects stock and cash, grows sales, and reports to the General Manager.\n\nJob Summary\n\nEmployer: Eden Estates Hotel & Resort Ltd\n\nJob Type: Full-time\n\nLocation: Lilongwe, Malawi\n\nCategory: Hospitality\n\nClosing Date: 2026-11-21\n\nKey Responsibilities\n\nOperations and facility maintenance: direct daily section operations and enforce standards for service, cleanliness, safety and hygiene. Keep rooms, grounds and equipment well maintained.\n\nSales, marketing and guest relations: promote lodging, dining, events, conference and playpark to raise occupancy, and resolve guest complaints quickly.\n\nFinancial and inventory control: oversee purchasing, stock levels and waste prevention. Make sure all sales are recorded and supported by documents, and that daily revenue is banked in full.\n\nTeam leadership and HR: supervise, train, schedule and appraise staff. Hold daily briefings and work with HR on discipline and staffing.\n\nReporting: submit weekly gross profit, stock value and sales reconciliation reports, plus monthly stock and inventory variance reports, and report on room occupancy and maintenance.\n\nRequirements\n\nAdvanced Diploma or Degree in Hospitality, Hotel Management or Business Administration\n\n3 to 5 years of supervisory or management experience in hotel operations\n\nGood knowledge of front office, accommodation and food and beverage management\n\nStrong skills in stock control, cost management, sales reconciliation and financial reporting\n\nStrong leadership, communication and problem-solving skills\n\nProficient in Microsoft Office and hotel management systems (PMS) such as Hotel Master\n\nHow to Apply\nSend your CV and cover letter to:\n\n\n\nc c: \n\nDeadline: 21 November 2026\n\nEden Estates Hotel & Resort\n\nOff Airwing-Kasiya Road, Lilongwe, Malawi\n\nP.O. Box 242\n\nOnly shortlisted candidates will be contacted.\n\nHow to Apply:\nEmail: \nClosing Date: 21 November 2026","description_format":"text","description_chars":2138,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Malawi","iso":"MW","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Open Source Projects & Foundations"],"lifecycle":[{"event":"open","at":"2026-11-12T09:58:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["seen:0","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/eden-hotel-operations-manager","json_url":"https://alion.io/job/eden-hotel-operations-manager.json","meta":{"generated_at":"2026-11-13T18:56:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37843,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1945100},"rest":"https://alion.io/mcp/rest/get_company?id=1945100"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feden-hotel-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feden-hotel-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feden-hotel-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eden-hotel-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feden-hotel-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4153078}},{"tool":"search_jobs","arguments":{"company":"eden-emu.dev","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4153078},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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