{"id":2209380,"url":"https://alion.io/job/edenred-assist-de-backoffice","title":"ASSIST DE BACKOFFICE","company":{"id":52942,"name":"Edenred","domain":"edenred.com","url":"https://alion.io/company/edenred","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":33,"ghost_share":0,"stale_share":0.758,"repost_share":0,"time_to_fill_p50_days":43,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Campo Bom, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":42000,"period":"year","method":"role_country_seniority_unknown","sample_n":14},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T00:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-17T20:43:25Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Take a step forward and let Edenred surprise you.\nEvery day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.\nWe know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.\nDare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.\nEdenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.\nWe are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.\n2. RESPONSABILIDADES\n2.1 Gestão de Documentos e Contratos\n· Realizar o suporte completo ao ciclo de vida de contratos, desde elaboração até fechamento, implantação e encarteiramento;\n· Gerenciar cadastros e documentação de clientes, garantindo conformidade e atualização;\n· Atuar com ações pontuais no contato com cliente;\n2.2 Gestão de Dados e Sistemas\n· Realizar lançamentos, atualizações e manutenção de dados no CRM com foco na qualidade dos registros.\n· Executar conciliações entre diferentes sistemas, identificando e corrigindo inconsistências;\n· Realizar consultas e atualizações de bases de dados;\n· Atuar no contato direto com clientes para resolução de demandas operacionais;\n· Prestar suporte às equipes comerciais em questões administrativas e processuais;\n· Responder solicitações internas com agilidade e qualidade;\n· Documentar e registrar interações e soluções aplicadas;\n· Apoiar a liderança comercial na organização de rotinas e cadências operacionais;\n· Preparar materiais e documentos para reuniões e apresentações;\n· Participar de projetos multidisciplinares e iniciativas de melhoria de processos\n· Documentar processos e procedimentos operacionais;\n· Colaborar com áreas parceiras para garantir alinhamento e eficiência;\n4. STAKEHOLDERS\n· Líderes e gestores comerciais;\n· Equipes de Vendas e Relacionamento;\n· Clientes (demandas operacionais);\n· Jurídico, crédito e Compliance;\n· Tecnologia da Informação (TI);\n· Recursos Humanos;\n· Produtos e Marketing;\n5. REQUISITOS\n5.1 Formação Acadêmica\n· Graduação concluída ou em andamento em Administração, Gestão Comercial, Processos Gerenciais ou áreas afins\n5.2 Experiência\n· Vivência anterior em funções de back office, suporte comercial ou áreas administrativas/comerciais;\n· [Desejável] Experiência em ambientes comerciais ou de vendas B2B/B2C\n5.3 Conhecimentos Técnicos\n· Pacote Office: Excel (intermediário), PowerPoint, Word;\n· CRM: Experiência com plataformas de gestão comercial (Salesforce, HubSpot, Pipedrive ou similares)\n· Boa comunicação escrita e oral\n5.4 Competências Comportamentais\n· Capacidade de gerenciar múltiplas demandas mantendo precisão\n· Foco em prazos, qualidade e cumprimento de metas operacionais\nApply now and Vibe with Us!","description_format":"text","description_chars":3096,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Payment Processing & Gateways","Human Resources"],"lifecycle":[{"event":"open","at":"2026-10-10T01:33:13Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.603,"p_room":1,"age_days":8,"expected_fill_days":43,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/edenred-assist-de-backoffice","json_url":"https://alion.io/job/edenred-assist-de-backoffice.json","meta":{"generated_at":"2026-10-18T00:28:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":895,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52942},"rest":"https://alion.io/mcp/rest/get_company?id=52942"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fedenred-assist-de-backoffice"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fedenred-assist-de-backoffice"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fedenred-assist-de-backoffice"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/edenred-assist-de-backoffice\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fedenred-assist-de-backoffice"}]}