{"id":4313786,"url":"https://alion.io/job/edenred-customer-excellence-data-process-analyst-ip-plus","title":"Customer Excellence Data & Process Analyst - IP Plus","company":{"id":457098,"name":"Edenred","domain":"edenred.fi","url":"https://alion.io/company/edenred-fi","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rome, Italy"],"countries":["IT"],"hiring_countries":["IT"],"hiring_countries_total":1,"salary":{"min":32000,"max":null,"currency":"EUR","period":"year","gross":null,"usd_annual":35301},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-14T14:16:01Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Take a step forward and let Edenred surprise you.\nEvery day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.\nWe know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.\nDare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.\nEdenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.\nWe are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.\nYOU WILL VIBE WITH US\nLa risorsa ricercata è un* Customer Excellence Data & Process Analyst che verrà inserit* all’interno della Direzione Customer Excellence.\nPrincipali attività:\nSupporto nella gestione delle attività di back office di 2° livello e di reportistica;\nInterfaccia operativa con il team Sales;\nInterfaccia operativa con stakeholders interni (Finance, Credit, IT, Legal);\nMonitoraggio KPI e controllo delle performance dei principali processi;\nSupporto nella gestione delle richieste dirette al Manager da parte dei \"top clients\";\nSupporto al team Operations durante la fase migrazione alla nuova piattaforma operativa agendo da focal point con il team di progetto.\nWE WILL VIBE WITH YOU\nPassione per il cliente, rispetto, immaginazione, semplicità e spirito imprenditoriale sono i valori che ricerchiamo nelle nostre persone. Se ti riconosci ed hai voglia di metterti in gioco in un ambiente stimolante e multinazionale inviaci la tua candidatura e diventa anche tu un* Edenreder!\nAlmeno 1/2 anni di esperienza in ruoli analogo o affine;\nDiploma/Laurea Triennale;\nOttima conoscenza del pacchetto Office, in particolare Excel;\nGradita la conoscenza di un ambiente CRM;\nBuona conoscenza della lingue inglese scritta e parlata.\nOTHER DETAILS\nContratto: Tempo indeterminato\nCCNL Commercio\nRAL a partire da 32.000€ definita sulla base di criteri oggettivi e trasparenti, tra cui, esperienza professionale maturata, competenze tecniche specialistiche, livello di autonomia e responsabilità richiesto, coerenza con il sistema retributivo e di classificazione aziendale\nSmart-working (10 gg/mese),\nTicket Restaurant®\nPiano Welfare\nAssicurazione sanitaria integrativa e assicurazione vita professionale/extraprofessionale\nEQUAL OPPORTUNITIES AND HIRING PROCESS\nEdenred Mobility promuove un ambiente di lavoro inclusivo e fondato sul principio delle pari opportunità, garantendo processi di selezione e sviluppo professionale improntati a criteri di equità, trasparenza e valorizzazione del merito.\nLe candidature sono valutate indipendentemente da genere, età, origine etnica o sociale, nazionalità, orientamento affettivo e sessuale, convinzioni personali o religiose, disabilità o qualsiasi altra caratteristica tutelata dalla normativa vigente.\nApply now and Vibe with Us!","description_format":"text","description_chars":3156,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Italy","iso":"IT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Gift Cards & Loyalty Programs","Coupons, Deals & Cashbacks"],"lifecycle":[{"event":"open","at":"2026-11-14T14:16:01Z"}],"visa":[],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.816,"p_room":1,"age_days":9,"expected_fill_days":28,"reasons":["conf:1","win:early"],"computed_at":"2026-11-14T15:16:19Z"},"pay":{"stated_usd_annual":35301,"is_top_pay":false},"html_url":"https://alion.io/job/edenred-customer-excellence-data-process-analyst-ip-plus","json_url":"https://alion.io/job/edenred-customer-excellence-data-process-analyst-ip-plus.json","meta":{"generated_at":"2026-11-14T15:16:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16700,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":457098},"rest":"https://alion.io/mcp/rest/get_company?id=457098"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fedenred-customer-excellence-data-process-analyst-ip-plus"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fedenred-customer-excellence-data-process-analyst-ip-plus"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fedenred-customer-excellence-data-process-analyst-ip-plus"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/edenred-customer-excellence-data-process-analyst-ip-plus\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fedenred-customer-excellence-data-process-analyst-ip-plus"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4313786}},{"tool":"search_jobs","arguments":{"company":"edenred.fi","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4313786},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}