{"id":1600565,"url":"https://alion.io/job/edenred-ejecutivo-de-telesales","title":"Ejecutivo de telesales","company":{"id":52942,"name":"Edenred","domain":"edenred.com","url":"https://alion.io/company/edenred","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":33,"ghost_share":0,"stale_share":0.636,"repost_share":0,"time_to_fill_p50_days":47,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-01T19:03:03Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-21T03:00:07Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Take a step forward and let Edenred surprise you.\nEvery day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.\nWe know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.\nDare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.\nEdenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.\nWe are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.\nObjetivo General\nAdministrar, retener y hacer crecer la cartera asignada del sector privado, impulsando el incremento en el uso de la solución de combustible y promoviendo activamente la venta cruzada de productos complementarios como peaje, mantenimiento, autoconsumo y electromovilidad.\nEl rol requiere un alto enfoque comercial, dominio del proceso de venta telefónica, atención al cliente de excelencia y un alto sentido de responsabilidad en la gestión y resolución oportuna de incidencias, asegurando una experiencia positiva y sostenible para el cliente.\nGestión Comercial y Cuidado de Cartera\nConocer a profundidad los clientes de la cartera asignada del sector privado, su operación, necesidades y patrones de consumo.\nMantener e incrementar el consumo de cada cuenta mediante una atención proactiva y estrategias de crecimiento constantes.\nPromover de forma activa las soluciones integrales de Edenred:Combustible\nPeaje\nMantenimiento\nAutoconsumo\nElectromovilidad\n\nEjecutar estrategias de venta cruzada y up sell alineadas a los objetivos del negocio.\nRealizar seguimiento continuo al pipeline comercial y oportunidades detectadas.\nAdministración y Seguimiento Operativo\nAdministrar correctamente la cartera asignada y bases de datos, asegurando información actualizada en Salesforce.\nDar seguimiento puntual a la facturación, aclaraciones y temas administrativos de los clientes.\nDocumentar interacciones, acuerdos y gestiones en las herramientas establecidas.\nAtención al Cliente y Resolución de Incidencias\nGestionar con alto sentido de urgencia las incidencias diarias relacionadas con servicio, operación y 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