{"id":4195508,"url":"https://alion.io/job/edenred-it-pmo-officer","title":"IT PMO Officer","company":{"id":52942,"name":"Edenred","domain":"edenred.com","url":"https://alion.io/company/edenred","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":29,"ghost_share":0,"stale_share":0.586,"repost_share":0.034,"time_to_fill_p50_days":55,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Issy-les-Moulineaux, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-11-12T20:29:44Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T17:41:17Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Take a step forward and let Edenred surprise you.\nEvery day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.\nWe know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.\nDare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.\nEdenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.\nWe are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.\nCONTEXT\nAs part of the PMO team within the GSFA Organization, you will coordinate and support the consistent application of operational processes, reporting practices and communications across the department.\nThis role supports both RUN activities and projects, with a focus on coordination, reporting, documentation and process consistency. It does not hold sole decision-making responsibility for budgets, contract management, process ownership or the end-to-end delivery of IT projects. Process and budget decisions remain with the relevant owners and leadership teams.\nYOUR ROLE\nThe role covers both RUN (business-as-usual operations) and project activities. You will work across these two areas to support consistent processes, reliable reporting and effective communication. You will take ownership of defined, recurring deliverables - such as maintaining registers and dashboards, coordinating communications and keeping process documentation up to date - while working with the PMO team and relevant stakeholders to identify inconsistencies and escalate issues when needed.\nOperational processes and documentation\nDocument project and RUN delivery processes for the tools used by the GSFA organization.\nMonitor the application of processes across projects and RUN activities, identify gaps or inconsistencies, and raise them with the relevant stakeholders.\nMaintain and update documentation-sharing practices and resources used across the GSFA organization.\nSupport the consistent application of agreed processes for both project governance and RUN activities.\nContribute to improvements in processes and documentation, subject to review and validation by the PMO team or relevant process owners.\nReporting and performance tracking\nCoordinate day-to-day updates of our monitoring Dashboard and perform consistency checks on projects data.\nMaintain and update registers of IT licences and contracts relevant to the GSFA organization, coordinating with the appropriate stakeholders to validate information.\nConsolidate and monitor RUN KPIs relating to projects, budgets and specific contracts.Contribute to the definition and improvement of KPIs in collaboration with the PMO team and relevant stakeholders.\nSupport the PMO team with data consolidation and administrative tasks during budget-planning exercises.\nChange coordination and communication\nCoordinate the monthly GSFA Organization newsletter, including gathering, organising and checking contributions before publication.\nSupport communication between stakeholders across the GSFA Organization and Business Lines/Units, in collaboration with Finance business team.\nMaintain a directory of key stakeholders and coordinate updates.\nCoordinate onboarding activities and ensure that relevant information and documentation are available to new stakeholders.\nSupport the communication and adoption of agreed changes affecting project and RUN activities, gathering feedback and escalating questions or issues to the relevant owners.\nAI and emerging tools\nShow curiosity about AI and other emerging digital tools, and keep informed about solutions that may be relevant to the role.\nExplore practical uses of AI-assisted tools to support documentation, summarisation, reporting and workflow improvement.\nReview AI-generated content before use and follow organisational policies on data protection, confidentiality and responsible AI use.\nYOUR PROFILE\nExperience\n3-5 years of experience in a PMO, project coordination, operational support, reporting or change-coordination role.\nExperience supporting both project activities and ongoing operational activities is an advantage.\nAbility to manage recurring deliverables independently and seek guidance when decisions or issues fall outside the scope of the role.\nEssentials\nStrong organisational skills and attention to detail.Ability to structure, maintain and update documentation, registers and reporting materials.\nClear written and verbal communication skills, with the ability to adapt messages to different audiences.\nGood interpersonal skills and the ability to work effectively with multidisciplinary teams.Ability to coordinate stakeholders, follow up on actions and escalate issues appropriately.\nGood working knowledge of spreadsheets, presentations and common collaboration tools.Initiative, reliability and a structured approach to managing priorities.\nCuriosity about AI and digital tools, with the ability to use them responsibly and review their outputs critically.\nDesirable\nPrevious experience in a PMO or project environment.Familiarity with project governance, RUN operations or process documentation.\nExperience supporting change adoption or internal communications.Familiarity with Jira, a PPM dashboard or similar project-reporting tools.\nBasic understanding of budget-planning processes.\nExperience maintaining licence, contract, KPI or stakeholder registers.\nExperience coordinating newsletters or onboarding activities.\nExperience using AI-assisted tools for drafting, summarising or structuring information, in line with data-security requirements.\nApply now and Vibe with Us!","description_format":"text","description_chars":5983,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Gift Cards & Loyalty Programs","Cards & Card Issuing","Payment Processing & Gateways","Human Resources"],"lifecycle":[{"event":"open","at":"2026-11-12T20:29:44Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely 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