{"id":863634,"url":"https://alion.io/job/edgetier-senior-software-engineer","title":"Senior Software Engineer","company":{"id":675709,"name":"EdgeTier","domain":"edgetier.com","url":"https://alion.io/company/edgetier","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland","Barcelona, Spain"],"countries":["IE","ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":64000,"max":100000,"currency":"EUR","period":"year","gross":null,"usd_annual":116013},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"CI/CD","optional":false},{"name":"Flask","optional":false},{"name":"GitHub Actions","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Pytest","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Terraform","optional":false}],"status":"live","first_seen_at":"2026-05-28T13:44:42Z","employer_posted_date":"2026-05-28","last_verified_at":"2026-09-30T14:07:39Z","board_verified":true,"closed_at":null,"days_open":125,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":124},"description":"About EdgeTier\nAt EdgeTier, we empower customer care teams by seamlessly combining AI, automation, and human expertise. Our award-winning technology enables some of the world’s most innovative companies to deliver exceptional customer service while gaining deeper insights into their customers.\nWe’re on a mission to revolutionise customer service by embedding AI into every interaction, creating seamless and impactful experiences. Our cutting-edge solutions help high-volume B2C brands transform customer experiences by analysing and optimising every touchpoint.\nThis is an incredible opportunity, and we’d love for you to join us on this journey!\nAbout the role\nEdgeTier is looking for a Senior Software Engineer who wants to do some of the best work of their career. This is a hands-on role within our backend team with real ownership. This means you'll be expected to operate independently from the start and hold yourself to a high standard.\nThe way we build software is evolving. AI coding agents are part of our everyday workflow, and we're looking for someone who knows how to direct, review, and get the best out of those tools - not someone who treats them as a shortcut. We care about the quality of the output, not just the speed of it.\nThis is a small, high-trust team. In this role, you'll find more autonomy, more impact, and more accountability than you would in a larger engineering org. If that energises you, read on.\nWhat you'll be doing\nTranslating product requirements into detailed technical specifications and owning delivery end-to-end from design through implementation, testing, and release.\n\nArchitecting changes to EdgeTier's core product including APIs, services, and databases.\n\nWriting high quality and well structured Python code while holding a high standard in code reviews.\n\nDirecting and critically reviewing AI coding agent output to ensure quality.\n\nMonitoring application performance and error logs.\n\nMentoring junior engineers.\n\nContributing to architectural decisions and using your voice and ideas to shape how we build EdgeTier.\n\nHow your time breaks down (roughly)\nDeveloping new features: 30%\n\nReviewing pull requests: 20%\n\nArchitecting changes: 15%\n\nBug fixes and feature maintenance: 10%\n\nTeam communication and meetings: 10%\n\nTesting and releasing features: 5%\n\nPerformance monitoring and error logs: 5%\n\nDeveloper tooling improvements: 5%\n\nWhat we're looking for in you\nTechnical ability matters, but so does how you work. We want someone who leaves things in better shape than they found them. Someone pragmatic enough to know when to ship and disciplined enough to know when to refactor.\nThis role will be challenging. If that excites you, this is the role for you.\nWhat you'll need\n8+ years of professional software development experience in a product, SaaS, or similar environment\n\nSolid Python skills\n\nSQL experience, ideally PostgreSQL\n\nExperience working with data at scale in large datasets or high-volume systems\n\nTrue end-to-end engineering experience: local development, deployment, debugging in production, ongoing maintenance\n\nStrong communication skills. We want you to be able to explain complex technical problems clearly to non-technical stakeholders\n\nProven ability to work independently and manage your own time without close supervision\n\nHands-on experience with AI coding tools and agents.\n\nUseful but not essential\nFlask, AWS, Pytest, GitHub Actions or similar CI/CD tooling, Terraform, experience writing or customising AI agents.\n\nStart-up or scale-up experience: comfortable with ambiguity, a fast-moving environment, and doing what needs to be done\n\nWhat makes this role worth it\nYou'll have genuine influence over how EdgeTier's engineering team develops, the chance to mentor others, and the space to do your best technical work. You won't be given a list of tasks to execute - you'll be given problems to solve, and trusted to solve them well.\nIf you're motivated by the idea of building something excellent, and you hold yourself to a high standard, we'd like to hear from you.\nEdgeTier Company Values\nAt EdgeTier, we’re passionate about building a team of high performers who believe in our mission. Guided by our four core values, we ensure these principles shape everything we do, including how we grow our team.\nBe Accountable\n\nTake ownership of your work and do it with integrity and to the best of your ability. Be honest about the challenges faced and tackle them head-on. Whether we win or lose, we learn and grow as a team.\nDeliver Value to Customers\n\nWe focus on delivering real value to our customers. Our products are built to help them succeed, and we work to ensure it does. Solving problems and making things easier for our customers is at the core of everything we do.\nKeep Growing\n\nWe’re always learning and improving, whether it’s getting better at what we do, learning something new, or making our products even better, we’re always pushing ourselves to embrace the challenge and get out of our comfort zone.\nHave Craic & Be Sound\n\nWe’re passionate about what we do, but we also know how to have the craic (fun!). Being sound means respecting each other and creating a space where everyone can be themselves and enjoy coming to work.\nWhy you should join us\nBe part of an Irish company that's innovating and revolutionising the customer service industry globally!\n\nWe're humble, but have won lots of awards. #11 in Deloitte's Technology Fast 50, Sifted Europe's Fastest-Growing Startups, Wired Europe's Hottest Startups, Technology Innovation of the Year, + many more!\n\nEveryone at EdgeTier shares in the success. We offer generous share options, and a bonus structure to round out each compensation package.\n\nKeep Growing budget of €2,000 annually to spend on your professional growth and learning.\n\nWork with cutting-edge technology; we provide our people with access to premium LMM/AI models to automate the busywork that gets in the way of success.\n\nEnjoy your time outside of work with 23 days of annual leave in addition to annual company shut-down days, a fully paid sabbatical after 4 years of service, and increasing leave entitlements with continued tenure.\n\nWe invest in your health & wellbeing with health insurance, a bike-to-work scheme, and future security with a company-matched pension plan (for Ireland-based employees).\n\nWe mean business when it comes to having the craic. Join us for our legendary company get-togethers and off-sites!\n\nEdgeTier provides a safe environment that encourages personal and professional growth, nurtures trust, facilitates the development of new values, and fosters long-lasting connections. We take great pride in being an Equal Employment Opportunity employer at EdgeTier. We are committed to a discrimination-free workplace and do not engage in employment discrimination based on race, religion, colour, national origin, ancestry, membership in the travelling community, physical disability, mental disability, medical condition, marital status, gender, gender identity, age, sexual orientation, or any other protected status. This policy encompasses all aspects of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.\nThinking of using AI as a part of your job application? Please read our AI recruitment policy before you do.\nAgencies: Please note that we have an internal sourcing model, and do not require agency assistance. Unsolicited CVs will not be accepted.","description_format":"text","description_chars":7500,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Annual leave","Health insurance","Stock options"],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"},{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Customer & Retention Analytics","Customer Support & Help Desk Software"],"lifecycle":[{"event":"open","at":"2026-09-13T11:41:46Z"}],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.321,"p_room":0.28,"age_days":124,"expected_fill_days":42,"reasons":["conf:8","win:tail","crowd:"],"computed_at":"2026-09-30T05:45:00Z"},"pay":{"stated_usd_annual":116013,"is_top_pay":false},"html_url":"https://alion.io/job/edgetier-senior-software-engineer","json_url":"https://alion.io/job/edgetier-senior-software-engineer.json","meta":{"generated_at":"2026-10-01T04:49:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4365,"day_limit":5000,"remaining_today":635,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}