{"id":3502031,"url":"https://alion.io/job/education-ict-systems-administrator","title":"ICT Systems Administrator","company":{"id":1771508,"name":"Education","domain":"education.vic.gov.au","url":"https://alion.io/company/education-vic-gov-au","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"Google Workspace","optional":false},{"name":"Hyper-V","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-30T01:10:00Z","employer_posted_date":null,"last_verified_at":"2026-10-30T01:10:00Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Selection Criteria\nKSC 1: Demonstrated experience administering, maintaining and troubleshooting ICT infrastructure and cloud-based services such as, Microsoft 365, Microsoft Entra ID, Google Workspace, Windows Server and virtualised environments, with an understanding of identity management, security and device management.\n\nKSC 2: Demonstrated experience developing, maintaining and troubleshooting scripts and automating processes using technologies such as Python, PowerShell or equivalent, including working with web APIs, data processing and systems integration.\n\nKSC 3: Demonstrated capacity to investigate, diagnose and resolve complex technical issues across a broad range of ICT systems, including servers, basic network connectivity, cloud services, end-user devices, endpoint management, AV systems and educational applications and escalate issues where required\n\nKSC 4: Demonstrated communication, interpersonal and organisational skills, including the ability to work collaboratively with technical and non-technical stakeholders, prioritise competing tasks and provide effective technical support.\n\nKSC 5: Demonstrated commitment to continuous improvement, technical documentation and professional development, with the ability to evaluate and implement approved technologies, improving existing systems and contribute to school and Department of Education ICT initiatives.\n\nRole\nThe ICT Systems Administrator will work collaboratively with the ICT Manager, eServices team, staff, students, Monash University, Department of Education technical teams and external providers to maintain secure, reliable and effective ICT systems at John Monash Science School.\n\nThe position has a primary focus on cloud and SaaS systems administration, scripting and automation, systems integration and infrastructure maintenance. The Systems Administrator will undertake technical work with an appropriate degree of autonomy, investigate and resolve complex issues and contribute to the development and improvement of school ICT services under the direction of the ICT Manager.\n\nAs a member of the eServices team, the position also provides general ICT operations and end-user support, assists with device deployment and classroom technologies, and undertakes other related support duties as required or instructed by the ICT Manager, Principal or School Leadership, consistent with the classification and requirements of the position\n\nRange 3 is distinguished by the introduction of management responsibility and accountability for the delivery of professional support services. The role will usually impact beyond the work area or professional field. It seeks to gain cooperation of other staff members or members of the school community to achieve specific objectives, such as in school administration, operations or educational programs.\nDirection on targets and goals is provided but the position will have some degree of latitude in determining how they are achieved. This latitude will generally be limited by standard procedures and school policy. Deviation from standard procedures and school policy will require guidance and direction from senior management.\nThe provision of business management responsibilities becomes a feature at range 3. Management of staff to achieve the expected outcomes is a key responsibility. Staff management issues will be resolved with minimal reference to senior management, although guidance will be required in more complex cases. Senior management will be provided with timely reports and advice, although this will generally be confined to matters relating to the immediate work area, service provision or educational program and is unlikely to impact substantially on whole of school operations.\nThis is the minimum range for positions that carry a mandatory qualification requirement of not less than four years. Professional student support positions become a feature at range 3 (e.g. therapists, psychologists) where standard professional services are delivered. Professional support and guidance will be close at hand and deviation from standard procedures and school policy will require guidance and direction from senior management.\nAn education support class position supports the educational services being provided to students, but must not include duties of teaching as defined in clause 2.6.1 of the Education and Training Reform Act 2006 (Vic) or its successor. Supervision of students cannot be required except where it is an integral part of the employee¿s position or involves supervision of students individually or in small groups, in controlled circumstances, where the responsibility for students remains clearly with a teacher.\n\nResponsibilities\nThe ICT Systems Administrator will be responsible for:\n1. Scripting, Automation and Systems Integration\nDevelop, maintain, troubleshoot and improve scripts, automated workflows and system integrations using technologies such as Python, PowerShell and web APIs. Support data synchronisation, transformation, reporting and other automated processes. Identify and recommend opportunities to improve, modernise or replace existing solutions to enhance reliability, security and efficiency and implement agreed changes within established requirements.\n2. Cloud Services and Identity Administration\nAdminister and support school-managed Google Workspace, Google Cloud Platform, Azure and Microsoft Entra ID services, including user accounts, groups, permissions, authentication, application integrations, virtual machines and associated cloud infrastructure.\n3. School Applications and Data Systems\nMaintain and troubleshoot ICT systems and integrations supporting school operations, including Canvas LMS, Compass and other educational and administrative platforms. \n4. Infrastructure and Systems Maintenance\nMaintain, monitor and update school ICT infrastructure, systems and software, including Windows Server, Hyper-V and Azure virtual environments, storage, backup systems and associated services. Collaborate with Monash University and external providers to investigate and troubleshoot infrastructure and connectivity issues as required.\n5. Endpoint Management and Device Deployment\nSupport the management, configuration and deployment of school ICT devices, including standard operating environments, software deployment, device imaging and mobile device management. Contribute to the development and improvement of endpoint management processes and technologies, including Microsoft Intune and other modern deployment solutions.\n6. Technical Support and School ICT Operations\nInvestigate and resolve complex or escalated ICT issues affecting staff, students and school systems. Work collaboratively with the eServices team to provide general technical support as required, including assistance with end-user devices, classroom technologies, audio-visual systems and other school ICT equipment.\n7. Department of Education Systems and Initiatives\nProvide technical support for Department of Education ICT systems, services and initiatives in collaboration with the Specialist Technician, ICT Manager and Department technical teams. Develop and maintain familiarity with relevant Department technologies, processes and requirements to assist with troubleshooting, system integration and implementation of approved initiatives.\n8. ICT Projects, Documentation and Continuous Improvement\nContribute to the planning, documentation and technical implementation of school ICT projects and improvements defined or approved by the ICT Manager. Identify and recommend opportunities to improve the security, reliability, efficiency and maintainability of ICT systems and services.\nUndertake other related ICT and administration duties as directed by the ICT Manager,Principal or School Leadership team, consistent with the classification and requirements of the position.\n\nWho May Apply\nIndividuals with the aptitude, experience and/or qualifications to fulfill the specific requirements of the position.\n\nDiversity and Inclusion\nThe department is committed to diversity and inclusion and developing a workforce that is representative of the community we service. We value diversity and inclusion in all forms - culture, gender, religion, ethnicity, LGBTIQA+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply for roles within the Department. The Department recognises that the provision of safe, respectful and inclusive workplaces is essential to high performance and promotes flexible work and diversity across all schools and Department workplaces. It is our policy to provide reasonable adjustments for staff with disability (see Workplace adjustment guidelines).\n\nAdditional support and advice on the recruitment process is available to Aboriginal and/or Torres Strait Islander candidates from the Koorie Outcomes Division (KOD) via [email protected]\nApplicants seeking part-time employment are encouraged to apply for any teaching service position and, if they are the successful candidate, request a reduced time fraction. Such requests will be negotiated on a case-by-case basis and will be subject to the operational requirements of the school.\n\nChild Safe Standards\nVictorian government schools are child safe environments. Our schools actively promote the safety and wellbeing of all students, and all school staff are committed to protecting students from abuse or harm in the school environment, in accordance with their legal obligations including child safe standards. All schools have a Child Safety Code of Conduct consistent with the department's exemplar available at:\n https://www2.education.vic.gov.au/pal/child-safe-standards/policy\n\nDE Values\nThe department's employees commit to upholding the department's Values: Responsiveness, Integrity, Impartiality, Accountability, Respect, Leadership and Human Rights. The department's Values complement each school's own values and underpin the behaviours the community expects of Victorian public sector employees, including those who work in Victorian Government Schools. Information on the department values is available at:\n https://www2.education.vic.gov.au/pal/values-department-vps-school-employees/overview\n\nConditions of Employment\nAll staff employed by the Department and schools have access to a broad range of employment conditions and working arrangements.\nAppointment of successful applicants will be made subject to a satisfactory pre-employment conditions check.\nA probationary period may apply during the first year of employment and induction and support programs provided.\nDetailed information on all terms and conditions of employment is available on the Department's Human Resources website at https://www2.education.vic.gov.au/pal\n\nLocation Profile\nAbout John Monash Science School\nIn 2010, The Department of Education and Training and Monash University collaborated to develop a secondary school designed to advance students with an interest in sciences, mathematics, and associated technologies. John Monash Science School is the expression of this unique educational partnership. Monash University has committed significant resources and has dedicated staff in both the Faculties of Education and Science to support students and staff of our school.\nThe vision for John Monash Science School is to be a nationally and internationally recognised centre for excellence in innovative research-based teaching and learning in the later years of secondary science, mathematics, associated technologies, resource development and pedagogy. The school will contribute to Victoria's, and the Nation¿s, long term economic, social, cultural and environmental goals through delivery of high quality and innovative education.\nJohn Monash Science School will:\nengage students through innovation in a relevant and integrated curriculum and investigation- based learning approaches;\nprovide pathways into senior secondary and university studies for high achiever...","description_format":"text","description_chars":13489,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Government"],"lifecycle":[{"event":"open","at":"2026-10-30T03:38:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.858,"p_room":1,"age_days":2,"expected_fill_days":13,"reasons":["seen:2","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/education-ict-systems-administrator","json_url":"https://alion.io/job/education-ict-systems-administrator.json","meta":{"generated_at":"2026-11-01T11:02:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17052,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-02T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1771508},"rest":"https://alion.io/mcp/rest/get_company?id=1771508"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feducation-ict-systems-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feducation-ict-systems-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feducation-ict-systems-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/education-ict-systems-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feducation-ict-systems-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3502031}},{"tool":"search_jobs","arguments":{"company":"education.vic.gov.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3502031},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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