{"id":1238323,"url":"https://alion.io/job/edwards-lifesciences-supervisor-i-technical-training-shift-b","title":"Supervisor I, Technical Training (Shift B)","company":{"id":5220,"name":"Edwards Lifesciences","domain":"edwards.com","url":"https://alion.io/company/edwards","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":62,"ghost_share":0,"stale_share":0.758,"repost_share":0.032,"time_to_fill_p50_days":26,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cartago, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19000,"max_usd":46000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5008},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-25T16:22:22Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-19T15:54:33Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Job Description\nMake a meaningful difference to patients around the world. At Edwards Lifesciences facilities around the world, our Manufacturing teams create the tools, technologies, and devices that transform patients’ lives. As part of our sewing, assembly, delivery, and distribution teams, your attention to detail and commitment to continuous improvement will help us turn innovative ideas into reality. Your purpose-driven work will help leave lasting and positive impacts on patient lives. \nHow you’ll make an impact:\nSupervise trainers, employees and training activities including, but not limited to, management of training materials and inventory, assist with delivery and collection of productivity, quality, and training metrics of staff and trainees, provide regular progress reports and training metrics to management and cross-functional stakeholders, oversee and coach daily execution of trainer methods and tools.\nDevelop, plan, and schedule Screening, Work Trial, and training activities (e.g., training room set-up) in response to Master Product Schedule (MPS) and New Product Introduction (NPI) business needs\nProvide feedback and/or conduct performance reviews of Trainers and Trainees, including resolving performance issues\nMay participate in improvement projects, partner with engineering on investigations and/or corrective actions, perform non-conformance investigations for review with engineering, assure documentation content is valid\nPrepare training records to ensure audit compliance\nOther incidental duties\nWhat you’ll need (Required):\nBachelor's Degree in related field (e.g., industrial, chemical, electrical, mechanical, business administration).\n1 year of experience leading teams in manufacturing areas, working with cross-functional teams, substantial technical knowledge, and experience in related manufacturing, quality and/or product development engineering. Preferred\nExperience working in manufacturing process, medical device industry or related industries (electronics, pharmaceutical, food industry or related). Preferred\nIntermediate English level. Required\nWork shift B:\nAvailability to work from Monday to Friday from 2.25 p.m. to 10.25 p.m.\nWhat else we look for (preferred):\nSubstantial technical knowledge, and sufficient experience in related manufacturing, quality and/or product development engineering, with full responsibility for all personnel including hire/fire authority and handling all aspects of employee relations in manufacturing, quality and/or product development engineering.\nStrong computer skills in Microsoft Office Suite with working knowledge of Enterprise Resource Planning (ERP) system, preferably JDE.\nExcellent communication and interpersonal relationship skills; possessing strong collaboration skills in partnering with cross functional stakeholders in order to achieve objectives.\nFull understanding of manufacturing procedures.\nAbility to supervise/lead employees in a manufacturing environment.\nAbility to analyze and identify potential line/operation layouts adjustments to improve efficiency.\nBasic understanding of processes and equipment used in assigned work.\nAbility to work and excel within a fast paced, dynamic, and constantly changing work environment.\nAbility to lead teams, provide coaching and feedback, including responsibility for all employee actions including hire/fire authority and partnering with HR on all aspects of employee relations.\nKnowledge of and adherence to Edwards Environmental Health and Safety and Quality guidelines as they relate to department clean room medical device manufacturing.\nKnowledge of Lean Manufacturing concepts and Six Sigma\nSupervise trainers and training support staff, and oversee training function activities.\nParticipate on cross-functional teams (e.g., Engineering, Management, Regulatory, Quality, HR, Planning) for the development of cohesive production operations.\nMay represent the organization to outside contacts, e.g., vendors, suppliers, contractors, staffing agencies\nAdhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control.","description_format":"text","description_chars":4321,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Intermediate (B1)","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cardiovascular Devices","Patient 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