{"id":2206052,"url":"https://alion.io/job/ef-customer-success-intern","title":"Customer Success Intern","company":{"id":93438,"name":"EF Education First","domain":"ef.com","url":"https://alion.io/company/ef","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":18,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T17:16:34Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-11T17:30:53Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Cultural Care Au Pair is looking for a Customer Success Intern based in our Milan office to help us meet our goal of being the largest and most trusted au pair program in the world.\nOur cultural exchange program builds global families by bringing together au pairs with American host families-providing meaningful childcare for families, an unforgettable year in the U.S.A. for au pairs, and a culturally enriching experience for both parties.\nWould you like to make a difference during your internship?\nWe are seeking an ambitious, organized person with a positive attitude who wants to combine their problem-solving and multitasking skills to set our au pairs on the path to a successful, life-changing year in the USA.\nThis full-time (40 hours/week) 3-month internship pays 500€/month.\nThis is what we offer you:\nWork in an international and varied atmosphere with flat hierarchies\nGain insight into the various tasks in the area of recruitment and customer success and also take on your own projects\nTake part in coaching and joint training sessions with colleagues from all over the world\nEnjoy office events such as our summer party, after-work get-togethers and team outings\nWhat you’ll do:\nYou will support our Au Pair Recruitment and Customer Success Teams, and work with our au pairs as they prepare to depart for their au pair experience. 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