{"id":3762374,"url":"https://alion.io/job/ef-education-first-receptionist","title":"Receptionist","company":{"id":93438,"name":"EF Education First","domain":"ef.com","url":"https://alion.io/company/ef","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":40,"ghost_share":0,"stale_share":0.95,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berkhamsted, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T13:33:45Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-07T21:10:12Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Job Title: Receptionist\nLocation: Ashridge House, Berkhamsted, Hertfordshire, HP4 1NS\nReports to: Front of House Manager\nShifts: 5/7 days Monday-Sunday, includes regular weekend shifts, timings can be between 7am and 9:30pm\nContract type: Full Time Permanent\nThe Opportunity\nAt Ashridge House we believe that first impressions are important, but it’s the lasting impression that counts.\nWe are looking for an individual who is driven to provide a personalised experience to every guest, every time. This is a fantastic opportunity to become an ambassador of Ashridge House, as our Reception Team are the first point of contact that our guests have. If you are passionate about providing amazing customer service and creating lasting relationships with our guests, we want to hear from you!\nResponsibilities:\n- Greet guests whenever you meet them across the site and check in on their stay personally\n\n- Proactively understand our guests needs/plans whilst they stay with us and advise them appropriately\n\n- Ensure entrance and main halls are always spotless and ready to receive guests\n\n- Check in/out guests\n\n- Assisting guests with luggage, if needed\n\n- Direct guests across our site using clear and concise language\n\n- Answering phone calls and emails in a professional and timely manner\n\n- Accepting deliveries/post and distributing as needed\n\n- Communicate effectively across all departments to ensure the highest level of service is delivered\n\n- Take ownership of any guest concerns or feedback and ensure you deliver a positive resolution\n\nWho are you?\n- A positive person who loves to engage with all types of guests with varying needs and requirements\n\n- Adaptable personality depending on audience\n\n- Love providing solutions and exceptional customer service\n\n- Able to think on your feet and remaining calm during busy periods\n\n- Motivated and eager to learn\n\n- Proactive and organized\n\n- Strong computer skills - Opera, Microsoft Office\n\nWhat can we offer you?\n- Annual leave entitlement\n\n- Free access to the onsite gym\n\n- Free staff lunches\n\n- Access to the company pension scheme and health-care schemes\n\n- Great learning and development opportunities\n\n- Regular staff social events\n\nAbout Us\nAshridge House is an award-winning Grade 1 listed neo-gothic mansion with extensive meeting and event facilities comprising 190 bedrooms, over 30 meeting rooms, 55 syndicate rooms, 7 function rooms and 190 acres of historic parkland and gardens. Delivering the highest standard of service to everyone who visits, dines, and stays with us is a fundamental part of our ethos and key to growing the business.\nWhen you join Ashridge House, you join a community from unique backgrounds, all united by pursuing excellence in service and hospitality. Whoever you are, whatever you are passionate about-we welcome you and want you to bring that to work every day. Ashridge House is proud to be an equal opportunity employerand we are committed to inclusion and belonging across race, ethnicity, gender, age, religion, caste, parental status, disability, identity, experience and everything else that makes you unique.","description_format":"text","description_chars":3117,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Agencies","Higher Education","Language Learning"],"lifecycle":[{"event":"open","at":"2026-11-04T18:59:27Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":29,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/ef-education-first-receptionist","json_url":"https://alion.io/job/ef-education-first-receptionist.json","meta":{"generated_at":"2026-11-08T02:46:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5906,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":93438},"rest":"https://alion.io/mcp/rest/get_company?id=93438"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fef-education-first-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fef-education-first-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fef-education-first-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ef-education-first-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fef-education-first-receptionist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3762374}},{"tool":"search_jobs","arguments":{"company":"ef.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3762374},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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