{"id":3894631,"url":"https://alion.io/job/ef-education-first-student-conduct-manager","title":"Student Conduct Manager","company":{"id":93438,"name":"EF Education First","domain":"ef.com","url":"https://alion.io/company/ef","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":76,"open_postings":37,"ghost_share":0,"stale_share":0.973,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cambridge, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-11-06T19:53:37Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-10T10:10:50Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"The Opportunity\nHult International Business School is seeking a Student Conduct Manager to support the delivery of a fair, educational, and student-centered conduct process across Hult's global community.\nThis role will be based at our Boston campus and will provide student conduct and community standards support for undergraduate and graduate students studying at Hult's campuses in Boston, London, and Dubai, as well as students enrolled in Hult's virtual and part-time online programs.\nThe successful candidate will be talented student affairs professional who can balance student development, community wellbeing, compliance obligations, and institutional risk management. They will have strong investigative, conflict resolution, and case management skills, along with the judgment necessary to navigate complex situations involving student behavior, interpersonal conflict, harassment concerns, and community standards violations.\nThe Student Conduct Manager is responsible for coordinating conduct investigations and resolutions, managing student behavioral concerns, supporting educational interventions, providing community standards programming, and contributing to institutional compliance initiatives. The role works closely with global teams including academics, campus life, student life, wellbeing, accessibility, registry, campus operations and security, and residence life (Boston).\nThe position will also support aspects of Hult's Sexual Harassment and Title IX Policy administration, safeguarding initiatives, behavioral intervention efforts, and annual compliance training programs for faculty and staff.\n Key Areas of Responsibility\nStudent Conduct Administration\nManage student conduct cases across Hult's undergraduate, graduate, and online programs.\nInvestigate, document, track, and resolve alleged violations of institutional policies and community standards. \nConduct investigations, meetings, fact gathering, and case assessments in accordance with institutional policies and applicable legal requirements.\nPrepare conduct notices, outcome letters, educational sanctions, and case documentation.\nFacilitate informal resolutions, restorative practices, behavioral agreements, and educational interventions where appropriate.\nMonitor student compliance with conduct outcomes and sanctions.\nMaintain accurate and confidential case records within institutional systems.\nIdentify emerging behavioral trends and recommend preventative strategies and policy enhancements.\nCommunity Standards and Residential Life\nServe as a key partner to Residential Life in promoting community standards and positive community engagement.\nSupport conduct management and resolution of incidents occurring within Hult residential communities.\nDevelop and deliver educational programming related to community expectations, responsible citizenship, conflict resolution, and student accountability.\nCollaborate with Residential Life staff regarding student concerns, behavioral patterns, and community impacts.\nProvide guidance and consultation regarding conduct trends and residential community wellbeing.\nAssist with student onboarding, orientation, and residential community standards education initiatives.\nStudent Support and Behavioral Intervention\nCollaborate closely with wellbeing, accessibility, academic, and student support teams to ensure coordinated responses to student concerns. \nLaise with campus CARE, behavioral intervention, or student support teams as assigned.\nDevelop behavioral support plans and risk mitigation strategies where appropriate.\nSupport students experiencing personal, behavioral, academic, or community-related challenges.\nCoordinate supportive measures and referrals to campus and community resources.\nTraining, Education, and Compliance\nDevelop and deliver training sessions related to community standards, student conduct, incident reporting, harassment prevention, safeguarding, and Title IX compliance. \nPresent educational workshops and compliance briefings for students, faculty, and staff as needed. \nTrain student leaders and staff members regarding incident reporting, documentation standards, trauma-informed response principles, and referral pathways. \nSupport annual compliance and quality assurance activities related to student affairs operations.\nAssist with institutional initiatives related to Prevent, safeguarding, behavioral risk management, and student wellbeing.\nMonitor developments in conduct administration, higher education regulation, Title IX, safeguarding, and student affairs best practices.\nSupport annual policy reviews and process improvements related to institutional complaint resolution frameworks.\nCrisis Response and Campus Support\nRespond to crisis situations, student emergencies, and significant behavioral incidents.\nSupport coordinated institutional responses to campus safety and student wellbeing concerns.\nAssist with after-hours incident management when necessary.\nReporting, Assessment, and Continuous Improvement\nMaintain conduct statistics and institutional reporting metrics.\nPrepare reports and analyses regarding conduct trends, educational outcomes, and policy effectiveness.\nSupport institutional audits, accreditation reviews, and compliance reporting activities.\nRecommend process improvements designed to increase consistency, efficiency, and student learning outcomes.\nAssist with development and periodic review of student conduct, community standards, and related institutional policies.\n Required\nBachelor's degree and at least two years of progressive experience in student affairs, student conduct, residential life, case management, community standards, or a related higher education field.\n\nExperience managing sensitive student matters, including conduct, behavioral intervention, welfare concerns, and complaint resolution.\n\nStrong written communication, investigative, documentation, and organizational skills.\n\nSound judgment, discretion, and the ability to maintain confidentiality.\n\nAbility to work effectively with diverse student populations in a multicultural environment.\n\nProven ability to manage multiple priorities and complex cases simultaneously.\n\nStrong administrative, recordkeeping, and data management skills.\n\nPreferred\nMaster's degree in Student Affairs, Higher Education Administration, Counseling, Social Work, Law, or a related discipline.\nExperience with student conduct administration, behavioral intervention teams, or case management\nExperience in international higher education environments.\nKnowledge of U.S. higher education regulations, safeguarding frameworks, FERPA, GDPR, Title IX, and student conduct best practices.","description_format":"text","description_chars":6660,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Travel Agencies","Higher Education","Language 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