{"id":2206042,"url":"https://alion.io/job/ef-marketing-operations-manager","title":"Marketing Operations Manager","company":{"id":93438,"name":"EF Education First","domain":"ef.com","url":"https://alion.io/company/ef","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":75,"open_postings":18,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Zurich, Switzerland"],"countries":["CH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":179000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4410},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Google Ads","optional":false},{"name":"Meta Ads","optional":false},{"name":"TikTok Ads","optional":false}],"status":"live","first_seen_at":"2026-10-06T06:46:35Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-12T04:00:45Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About the role\nEF High School Exchange Year is looking for a sharp, reliable, highly organized operator to help keep our international marketing team focused, aligned, and moving.\nThis role is focused on the operational side of marketing: creating the structure, follow-through, process, and daily coordination that allow strong strategy and creative work to turn into real progress.\nYou will be the day-to-day operating partner for a small, ambitious marketing team working across 13 country markets.\nYou will sit close to the central marketing leadership team and work directly with digital marketing, creative, country sales teams, agencies, and other internal stakeholders to keep multiple workstreams moving in parallel.\nThe person who will thrive in this role is structured, calm, proactive, and high trust. You are energized by bringing order to complexity. You like turning vague needs into clear next steps. You are comfortable making decisions, pushing work forward, and ensuring people have what they need to deliver.\nWhat you will do\nOwn the team’s operating rhythm and help run the practical day-to-day machinery of the marketing team\nOwn the team's project management infrastructure, including meetings, timelines, task tracking, status updates, and follow-up. \nKeep key workstreams moving across multiple campaigns, markets, and stakeholders. \nTurn leadership priorities into clear action plans, owners, deadlines, and next steps. \nSpot risks early and escalate when priorities, timelines, or resources are becoming misaligned. \nMake sure the team has a clear view of what is happening, what is stuck, and what needs attention. \nTriage and manage marketing requests, acting as the central point of contact for country teams requesting marketing support.\nField and organize requests from sales and market teams across 13 countries. \nHelp assess what is urgent, what is important, what can wait, and what needs more clarity. \nRoute requests to the right people across digital, creative, content, and leadership. \nProtect the team from constant distraction by creating structure around inbound needs. \nHelp ensure country teams feel heard while keeping the central team focused on the highest-value work. \nCoordinate campaign and creative workflows, helping keep production work clear, structured, and on track.\nCoordinate brief intake, timelines, review cycles, approvals, and delivery. \nWork with designers, digital marketers, agencies, vendors, and internal stakeholders to keep projects moving. \nHelp make sure briefs are complete, deadlines are realistic, and feedback is consolidated. \nTrack deliverables across markets and campaigns, especially during peak season. \nSupport campaign trafficking, asset handoffs, and administrative coordination where needed. \nSupport reporting and performance tracking. While you don’t need to be a data strategist, you should be comfortable with numbers and helping the team stay close to performance.\nSupport regular reporting cadences by helping to compile, organize, and distribute key performance data to teams and stakeholders \nHelp maintain simple dashboards, spreadsheets, and tracking documents. \nPartner with the digital marketing lead and head of marketing on budget tracking, pacing, and forecasting processes and reporting. \nBring a practical, detail-oriented eye to campaign performance, market activity, and operational reporting. \nImprove how the team works by helping to modernize the ways of working over time.\nIdentify process gaps, repeated inefficiencies, and places where the team is losing time. \nImprove documentation, onboarding materials, shared workflows, and knowledge management. \nHelp introduce better systems, templates, tools, and routines where they make the team faster or clearer. \nBring curiosity and practical interest in modern tools, including AI agents, automation, and workflow improvements. \nLook for simple ways to reduce manual work and help the team spend more time on higher-value marketing activities. \nWhat we are looking for\nMust-haves\n5+ years of experience in marketing operations, project management, marketing coordination, campaign operations, or a similar role. \nExperience working inside or closely with a marketing team. \nExceptional organizational skills and the ability to manage many moving pieces without losing track of details. \nStrong project management instincts: you know how to create structure, clarify ownership, manage timelines, and follow through. \nHigh trust, good judgment, and the confidence to operate with autonomy. \nClear, direct communication in English. \nComfort working in a fast-moving, lean team where priorities change and plans need to adapt. \nStrong working ability with project management tools, spreadsheets, shared documents, and basic marketing platforms. \nA practical, service-minded approach to stakeholders: helpful, structured, responsive, and willing to push back when needed. \nStrong advantages\nExperience working across multiple countries, markets, or regional teams. \nFamiliarity with paid media operations, including platforms such as Google Ads, Meta Ads Manager, or TikTok Ads Manager. \nExperience with CRM, email marketing, marketing automation, or campaign management tools. \nStrong spreadsheet skills and comfort working with dashboards, reporting, budget tracking, or performance data. \nExperience improving team workflows, documentation, processes, or operating systems. \nInterest in AI tools, automation, and modern workflow design. \nFluency in another European language. \nWhat makes this role important\nThis role is central to how the marketing team works. \nYou will help create the structure, clarity, and momentum that allow strong marketing work to happen across markets. When priorities are shifting, requests are coming in, and multiple workstreams are moving at once, you will be the person helping the team stay focused and coordinated. \nA great week in this role is one where priorities are clear, workstreams are on track, stakeholders know where things stand, and the team has what it needs to move quickly and effectively. \nThis role is especially well suited to someone who enjoys the operational side of marketing: turning ideas into plans, plans into tasks, and tasks into completed work. You do not need to be the person leading brand strategy or creative direction to have a major impact here. Your impact will come from making the whole team sharper, faster, more organized, and more reliable. \nIf you are a strong operator with marketing experience, excellent follow-through, a sharp project mind, and an interest in helping a modern marketing team work better, this role could be a strong fit. \nWhy you will love EF Zurich\nA fun, international, and dynamic environment\nRegular training sessions and opportunities for company growth\nTeam events, kick-offs, and Holiday Parties\nDiscounts on EF programs for Staff and Staff Families for all EF Programs\nFree use of EF Hello: a premium Language Learning App\nTuition Reimbursement for continued education\nAnd much more…","description_format":"text","description_chars":7043,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education","Language Learning"],"lifecycle":[{"event":"open","at":"2026-10-09T23:28:48Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":6,"expected_fill_days":28,"reasons":["conf:2","stale_co","win:early","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/ef-marketing-operations-manager","json_url":"https://alion.io/job/ef-marketing-operations-manager.json","meta":{"generated_at":"2026-10-12T09:28:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14405,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":93438},"rest":"https://alion.io/mcp/rest/get_company?id=93438"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fef-marketing-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fef-marketing-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fef-marketing-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ef-marketing-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fef-marketing-operations-manager"}]}