{"id":2550237,"url":"https://alion.io/job/efcoforms-sales-operations-coordinator","title":"Sales & Operations Coordinator","company":{"id":4423548,"name":"EFCO Formwork Solutions","domain":"efcoforms.com","url":"https://alion.io/company/efcoforms","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Des Moines, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":123000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2720},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-08-17T06:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-27T10:48:58Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":70},"description":"Purpose\nUnder limited supervision, the Sales & Operations Coordinator is responsible for executing and coordinating the quote-to-order process to ensure accuracy, completeness, and timely fulfillment of customer orders. This role serves as a critical link between Sales, Engineering, Manufacturing, and customers, requiring strong attention to detail, sound judgment, and the ability to manage complex, multi-step processes across multiple systems.\n\nIn addition to transactional execution, this role is expected to identify process gaps, support workflow improvements, and contribute to standardized procedures, performance metrics, and system capabilities. The position requires a proactive, solution-oriented mindset and a willingness to challenge inefficiencies to improve overall operational performance\n\nKey Responsibilities\nOrder Management & Execution (70%)\nAccurately process and validate orders, ensuring completeness, consistency, and resolution of missing or conflicting information prior to processing.\nCoordinate with Sales, Engineering, and Manufacturing teams to clarify requirements, resolve discrepancies, and ensure alignment before order release.\nExercise sound judgment in identifying risks or issues that may impact order accuracy, lead times, or customer satisfaction, and take appropriate action to resolve or escalate.\nMaintain accurate documentation across systems.\nCommunicate proactively with internal and external stakeholders regarding order status and issues.\n\nAdministration & Customer Support (30%)\nManage customer and internal inquiries with timely, accurate, and professional responses.\nSupport Regional Sales Managers and internal teams with order coordination, status updates, and issue resolution.\nMaintain and update reports related to sales activity, order status, and production tracking.\n\nProcess Improvement & Operational Support (Ongoing Responsibility)\nIdentify inefficiencies and proactively recommend and support improvements under leadership direction, including constructively challenging processes when needed.\nSupport the development and standardization of procedures, documentation, and work instructions.\nAssist in the development and tracking of key performance indicators (KPIs), including accuracy, cycle time, rework, and responsiveness.\nImprove data quality and usability across systems, including Excel and CRM/ERP platforms.\nSupport the transition from manual processes to CRM/ERP systems through data integrity and system improvement.\n\nAdditional duties may be assigned to meet organizational goals and priorities. Duties and responsibilities, as required by business necessity, may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing, to meet organizational goals and priorities.\n\nSuccess Expectations\nMaintains high levels of accuracy and data integrity across systems.\nDemonstrates ownership of responsibilities by identifying and contributing to process improvements.\nCommunicates clearly and proactively with internal teams and customers.\nEffectively prioritizes and manages workload in a dynamic, multi-system environment.\nDevelops a working understanding of products, systems, and cross-functional dependencies within the first 90 days.\n\nQualifications\nEducation: High school diploma or equivalent required.\nExperience:\n3–5+ years of experience in administrative, order management, customer service, or operations support roles.\nExperience working with complex, multi-step processes across multiple systems.\nExperience with cross-functional coordination (e.g., sales, operations, manufacturing, or similar) preferred.\nComputer Skills:\nProficiency in Microsoft Excel, including sorting, filtering, and basic formulas.\nExperience working within CRM, ERP, or MRP systems strongly preferred.\nAbility to learn and adapt to new systems, tools, and technologies quickly.\nOther Requirements:\nStrong attention to detail with a commitment to data accuracy and integrity.\nAbility to manage complex tasks, take ownership, and follow through on responsibilities.\nStrong written and verbal communication skills.\nAbility to accept feedback, adapt to change, and apply improvements.\nAbility to maintain confidentiality.\nSupport a collaborative, accountable, and service-oriented team environment.\n\nCore Competencies\nResponsibility: Takes ownership of tasks and outcomes, ensuring work is completed accurately.\nProfessionalism: Demonstrates reliability, accountability, and a respectful approach in all interactions.\nCommunication: Communicates clearly and effectively, adapting to audience and situation.\nAdaptability: Responds effectively to changing priorities, processes, and business needs.\nCollaboration: Works effectively across teams to achieve shared goals.\n\nWorking Arrangement\nThis role will work 100% onsite at our Des Moines, IA headquarters.\n\nPhysical Demands\nLight work: exerting up to 20 lbs occasionally and up to 10 lbs frequently.\n\nTo ensure a safe work environment while meeting the physical demands of the job, the employee must be able to perform the following tasks, with or without reasonable accommodation:\n\nPhysical activities include balancing, repetitive motion, stooping, sitting/standing, lifting (up to 20 lbs), walking, and climbing as required.\n\nRequires frequent communication, concentration, and the ability to read, write, and make sound decisions.","description_format":"text","description_chars":5411,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Real Estate"],"lifecycle":[{"event":"open","at":"2026-10-14T17:47:56Z"},{"event":"close","at":"2026-10-14T21:24:24Z"},{"event":"reopen","at":"2026-10-20T06:10:59Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.512,"p_room":0.28,"age_days":70,"expected_fill_days":26,"reasons":["conf:3","urgency","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/efcoforms-sales-operations-coordinator","json_url":"https://alion.io/job/efcoforms-sales-operations-coordinator.json","meta":{"generated_at":"2026-10-27T12:48:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":662,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423548},"rest":"https://alion.io/mcp/rest/get_company?id=4423548"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fefcoforms-sales-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fefcoforms-sales-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fefcoforms-sales-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/efcoforms-sales-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fefcoforms-sales-operations-coordinator"}]}