{"id":1144091,"url":"https://alion.io/job/efi-global-client-services-liaision","title":"Client Services Liaision","company":{"id":2667050,"name":"EFI Global","domain":"efiglobal.com","url":"https://alion.io/company/efi-global","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-26T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":66000,"max_usd":133000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":99},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-09-24T10:57:25Z","board_verified":false,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"The 'Apply with SEEK option' will be utilized for International applicants, mainly Australia. If this does not apply to you please use the 'Apply' option.\nIF YOU CARE, THERE’S A PLACE FOR YOU HERE\nEFI Global is a full-service engineering, fire investigation, environmental, health and safety, and specialty consulting services firm serving a variety of industries in both the public and private sectors. Over the last four decades, we have grown from a boutique firm specializing in handling insurance fraud and arson cases and providing expert witness testimony, into a recognized global leader in engineering failure analysis, origin-and-cause investigations, environmental consulting, laboratory testing and specialty consulting. Our forensic investigation, engineering and environmental services teams around the world share a dedication to expertise, quality and demonstrating to customers that caring counts®. Each of our more than 700 professional engineers, fire investigators, architects and scientists was selected for their technical proficiency, in-depth industry knowledge and commitment to professional integrity. Together, our diverse backgrounds and collective insights empower clients to make better-informed business decisions. EFI’s combination of global solutions and local expertise has earned the firm a reputation for delivering timely responses that consistently meet our clients’ expectations-anytime,anywhere. Click here to learn more about EFI Global.\nPRIMARY PURPOSE: To serve as a communication resource between clients, unions, company offices, and shareholder groups; to identify methods of reducing risk cost for clients through analysis and evaluation of conditions and practices; to measure and evaluate program effectiveness; and to provide coordination between client programs and company program standards.\nESSENTIAL FUNCTIONS and RESPONSIBILITIES\nCommunicates vital information between clients, company, and shareholder groups.\n\nCoordinates client programs and services with company programs and standards of service.\n\nAnalyzes loss report information; makes recommendations for improvements.\n\nEvaluates conditions and practices; makes recommendations for procedural improvement.\n\nMeasures and evaluates effectiveness of programs.\n\nIdentifies trends; identify opportunities to optimize the billing workflow.\n\nGenerate and issue invoices to clients promptly.\n\nVerify the accuracy of the information on invoices (prices, quantities, verbiage).\n\nADDITIONAL FUNCTIONS and RESPONSIBILITIES\nPerforms other duties as assigned.\n\nSupports the organization's quality program(s).\n\nQUALIFICATIONS\nEducation & Licensing\nBachelor's degree from an accredited college or university preferred.\nExperience\nFour (4) years of related work experience or equivalent combination of education and experience required to include two (2) years of workers' compensation claim experience. Risk control experience preferred.\nSkills & Knowledge\nKnowledge of claims management processes and procedures\n\nKnowledge of risk control in an insurance industry\n\nExcellent oral and written communication, including presentation skills\n\nPC literate, including Microsoft Office products\n\nAnalytical and interpretive skills\n\nStrong organizational skills\n\nExcellent interpersonal skills\n\nExcellent negotiation skills\n\nGood judgment and discretion skills\n\nAbility to manage multiple projects and set priorities\n\nAbility to work in a team environment\n\nAbility to meet or exceed Performance Competencies\n\nWORK ENVIRONMENT\nWhen applicable and appropriate, consideration will be given to reasonable accommodations.\nMental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines\nPhysical: Computer keyboarding, travel as required\nAuditory/Visual: Hearing, vision and talking\nNEXT STEPS\nIf your application is selected to advance to the next round, you will receive an e-mail notification or phone call from a recruiter to schedule an initial call.\nThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.\nThe statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.\nSedgwick is an Equal Opportunity Employer and a Drug-Free Workplace","description_format":"text","description_chars":4907,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services"],"lifecycle":[{"event":"open","at":"2026-09-23T14:02:16Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":10,"expected_fill_days":36,"reasons":["conf:42","win:early"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/efi-global-client-services-liaision","json_url":"https://alion.io/job/efi-global-client-services-liaision.json","meta":{"generated_at":"2026-09-27T02:24:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":2142,"day_limit":5000,"remaining_today":2858,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}