{"id":1886728,"url":"https://alion.io/job/efm-logistics-sales-operations-manager","title":"Sales Operations Manager","company":{"id":673889,"name":"efm Logistics","domain":"efmlogistics.com.au","url":"https://alion.io/company/efmlogistics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Moorabbin, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":127000,"period":"year","method":"role_country_seniority_unknown","sample_n":104},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-05T03:00:35Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-12T02:31:38Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"At the heart of our service offering are our people and our promise to deliver a No Better Experience. Together, efm Logistics and AFS Global provide leading logistics and supply chain solutions across Australia, New Zealand and international markets. As part of the FMH Group, we go beyond simply moving goods - we design, build, manage and deliver integrated, optimised supply chain solutions for our customers.\nDue to continued growth, an exciting opportunity has become available within our New Business team for a Sales Operations Manager, based in Moorabbin.\nReporting to the EGM-New Business, this role will play a key role in bringing structure, visibility and consistency to our national New Business function. You will oversee sales operations, pipeline management, reporting, Salesforce and process governance, while supporting the sales team to improve conversion and maintain momentum across the sales cycle\nRequirements\nAs the Sales Operations Manager, your key responsibilities will include:\nManage the national New Business pipeline, ensuring opportunities are accurate, up to date and progressing.\nRun regular pipeline reviews, following up stalled or at-risk opportunities and highlighting key priorities and risks.\nPrepare weekly, monthly and quarterly reporting, including board-ready materials on pipeline health and performance.\nOwn Salesforce as the single source of truth for New Business, maintaining data integrity and reporting accuracy.\nIdentify opportunities to improve sales conversion, pipeline velocity and the customer journey.\nEnsure agreed sales processes and procedures are followed consistently across the New Business team.\nMaintain and improve Sales and Implementation processes to support consistent ways of working.\nSupport tender and RFP management, including proposals, presentations and sales content.\nMaintain a central library of current sales collateral, templates and resources.\nSupport onboarding and training for new team members across Salesforce, systems and processes.\nCoordinate customer meetings, events and presentations to support the sales team.\nPartner with the General Manager - Implementation, Project Managers and Account Managers throughout onboarding and hypercare.\nTrack implementation milestones and escalate risks that may impact customer go-live or commercial outcomes.\nIdentify and implement improvements across the New Business funnel, systems and reporting.\nProvide Salesforce training, coaching and adoption support across the New Business team.\nManage Salesforce configuration, system updates and release activities within New Business.\nEnsure reporting provides clear and reliable insights for sales representatives, managers and leadership.\n\nExperience Required\nPrevious experience in Sales Operations, Revenue Operations, Commercial Operations or a similar role.\nStrong Salesforce administration and reporting experience is essential.\nExperience managing sales pipelines, reporting and CRM data in a national or multi-team environment.\nStrong analytical skills, with the ability to identify trends, risks and opportunities through data.\nStrong Microsoft Excel and MS Office skills, with experience creating reports and dashboards.\nExperience working closely with Sales, Implementation and Account Management teams.\nStrong organisational and time-management skills, with the ability to manage multiple priorities.\nStrong communication and stakeholder management skills.\nProven ability to identify process improvements and drive consistent ways of working.\nTransport or logistics industry experience is beneficial, but not essential.\nA relevant tertiary qualification is desirable.\nBenefits\nWhy should you join efm Logistics?\nStrong focus on regular and ongoing professional development training, enhancing skills and career progression \nA dynamic and empowering culture, where we challenge each other to do it better \nAn opportunity to be part of an industry leader \nCompetitive salary and bonus scheme \nModern office space and technology, located within Moorabbin’s ever evolving Morris Moor complex\nFree parking and onsite café\nCompany functions and team building activities\nPartner with 2 charities, volunteering time to make a difference and contribute to the positive impact they are having both locally and internationally\nHow to apply\n If this sounds like you, please send your CV via the link below. We look forward to hearing from you!","description_format":"text","description_chars":4419,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-05T03:00:35Z"}],"visa":[],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.822,"p_room":1,"age_days":5,"expected_fill_days":21,"reasons":["conf:0","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/efm-logistics-sales-operations-manager","json_url":"https://alion.io/job/efm-logistics-sales-operations-manager.json","meta":{"generated_at":"2026-10-12T03:16:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5084,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673889},"rest":"https://alion.io/mcp/rest/get_company?id=673889"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fefm-logistics-sales-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fefm-logistics-sales-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fefm-logistics-sales-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/efm-logistics-sales-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fefm-logistics-sales-operations-manager"}]}