{"id":2535121,"url":"https://alion.io/job/egis-group-control-room-operator","title":"Control Room Operator","company":{"id":3472,"name":"Egis Group","domain":"egis-group.com","url":"https://alion.io/company/egis-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":79,"open_postings":143,"ghost_share":0,"stale_share":0.853,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dartford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":71000,"period":"year","method":"role_country_seniority_unknown","sample_n":1199},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T11:33:49Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-16T12:01:08Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Egis is a leading global consulting, construction engineering and operating firm. We work together with our clients, across every aspect of transport, energy and the built environment to build a more balanced, sustainable and resilient world. The Egis Group has over 50 years’ experience and a team of 25,000 employees in over 120 countries around the world. Joining our Group means, above all, sharing our values as a people-first company, strongly committed to sustainability and innovation.\nIn the UK we're proud to be delivering some of the most iconic projects which help connect people, protect our environment and meet emission reduction targets. From motorways to tramways, nuclear power plants to smart cities, clients choose us to help them solve their most complex challenges - delivering climate-responsible growth that meets the needs of communities, industry, and the planet.\n Connect Plus Services operates Control Room functions at Dartford, with South Mimms as a resilience fallback. Although the post holder will be principally based at these locations, they may be required to travel to and work at other locations to meet operational demand.\nROLE PURPOSE\nTo work as part of the control room team, ensuring the consistent delivery of a high standard of service and performance in the operation and management of the strategic M25 DBFO road network.\nACCOUNTABILITIES\nTo support, direct the activities of primary and secondary response in coordinating the deployment of appropriate resources to successfully resolve incidents in compliance with company policy and contractual requirements.\nTo accurately receive and disseminate information to optimise safety and maximise efficient response and resolution of incidents.\nTo ensure that CCTV, tunnel, and bridge safety systems are monitored and that an opropriate response is taken to alarms.\nTo ensure accurate recording of network occupancy through use of bespoke databases.\nTo ensure that relevant colleagues and stakeholders are updated of critical incidents via escalation platforms.\nTo comply with Connect Plus policies and procedures as detailed in operational plans and HR standards.\nTo work to agreed business performance and quality standards.\nTo build strong, effective working relationships with stakeholders and partners including real-time liaison with the HE Regional Operations Centers, NTIC and NILO.\nReceive and disseminate weather decisions in accordance with the Severe Weather Plan.\n PERSONAL QUALITIES AND EXPERIENCE\nThe following qualities/experience are essential:\nExperience of working in an operational control room, in an emergency services or National Highways environment. Desirable but not essential. Role Profile Rev P01 Date of Rev 04/01/2021 Page 2 of 5 Security classification: OFFICIAL Role Profile\nExperience of working in an environment involving the time-critical deployment of resources.\nExperience of working in a performance driven environment.\nExcellent communication skills, both oral and written\nAptitude for effective problem solving,\n Equality, Diversity & Inclusion\nWe are an Equal Opportunities employer and we strive to build a workforce that truly reflects the communities we represent. We welcome candidates from all backgrounds, regardless of age, disability, gender, gender identity, gender expression, race, religion or belief, sexual orientation, socioeconomic background, and any other protected characteristic. If you decide to apply for an opportunity with us, your application will be assessed based purely on your experience, the essential and desirable criteria, and your suitability for the role. We value each and every one’s contribution as this builds our culture and means that if you work with us, you will be included, listened to, and respected.","description_format":"text","description_chars":3779,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transport Infrastructure","Civil & Structural Engineering","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-10-14T14:00:52Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":49,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/egis-group-control-room-operator","json_url":"https://alion.io/job/egis-group-control-room-operator.json","meta":{"generated_at":"2026-10-16T14:25:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13962,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3472},"rest":"https://alion.io/mcp/rest/get_company?id=3472"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fegis-group-control-room-operator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fegis-group-control-room-operator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fegis-group-control-room-operator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/egis-group-control-room-operator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fegis-group-control-room-operator"}]}