{"id":3430006,"url":"https://alion.io/job/eidlexit-sales-support-specialist","title":"Sales Support Specialist","company":{"id":3904926,"name":"EIDLexit","domain":"eidlexit.com","url":"https://alion.io/company/eidlexit","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"CT","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":36000,"max":36000,"currency":"USD","period":"year","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Copilot","optional":false},{"name":"HubSpot","optional":false}],"status":"live","first_seen_at":"2026-10-28T20:44:16Z","employer_posted_date":null,"last_verified_at":"2026-10-28T20:44:16Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Sales Support Specialist\nFull-Time | M–F 8:30–5:30 Central | 100% Remote (U.S.)\n\n$36,000 base + commission\n\nFull base from day one — including every day of training\n\n100% inbound — no cold calling, no prospecting, no list building\n\nAbout Us\nAt EIDLexit we help small business owners resolve their SBA disaster loan (EIDL) debt. Most are frightened, embarrassed, and out of options when they reach out. We believe every person is made in the image of God and deserves honest guidance in the hardest financial season of their life.\n\nWe are a Christian-led company looking for people who want to build a career here — not pass through. You can read what we believe at eidlexit.com/about-us.\n\nWe're scaling fast, with lead volume growing every month.\n\nSales Support Specialist\nOur closers sit across from small business owners on the hardest financial day of their year. Your job is to make sure every one of those conversations starts prepared, on time, and with trust already built.\n\nThis is a dedicated sales-support career role. You do not sell or close. You make our closers faster.\n\nWhat You Will Do\n\nRespond to new leads fast and earn the consult with tactical empathy.\n\nBook, confirm, and recover consults so closer calendars stay full of qualified conversations.\n\nRoute every borrower to the right calendar.\n\nGather documents and complete the HubSpot record so closers never open a blank file.\n\nKeep borrowers moving after the consult with clear, honest next steps.\n\nHand every objection, legal question, or SBA question to the closer. You do not answer them.\n\nWhat You Will Never Do\n\nSell, close, or quote fees or terms.\n\nGive legal advice or predict SBA forgiveness decisions.\n\nMake promises on behalf of the SBA or an attorney partner.\n\nHow You Will Be Measured\nShow rate, file completeness, speed to lead, closer capacity, and call quality. No dial-count quotas.\n\nThe Opportunity\nEvery lead is inbound. These are business owners actively searching for help with a serious financial problem — they raised their hand and asked us to call. Answer rates are high because they need us.\n\nYou are the first person a client speaks with. We train in tactical empathy, not scripts and pressure. Those skills transfer anywhere.\n\nWhat You Need\nEvery item below is checked in your application:\n\nHands-on HubSpot CRM experience. You have logged calls and notes and kept contact and deal records current.\n\nExperience working with AI. You have used an AI tool such as ChatGPT, Copilot, or Claude in your work.\n\nLegal authorization to work in the U.S. as a W-2 employee.\n\nAvailability Monday–Friday, 8:30 AM–5:30 PM Central, and full-time through the three-week onboarding and training block.\n\nA reliable computer with a webcam, stable high-speed internet, and a private, quiet place to take calls.\n\nWhat We're Looking For\n\nA warm, clear communicator who leads with empathy and listens before they talk.\n\nA problem solver. When two numbers don't match, you check before you act.\n\nDetail-oriented. You read every instruction and follow structured processes consistently.\n\nYou genuinely care about the person on the other end of the call, and you would rather tell someone the truth than close them. We hire people of every background who want to work this way.\n\nCoachable and self-motivated in a remote environment.\n\nPrior appointment-setting, lead-response, or customer-support experience is a plus but not required. No degree required.\n\nThis is not for you if you close by pressure or you're not comfortable with people in financial distress.\n\nWhat We Offer\n\nFour weeks of paid time off a year. One full week is yours the day you start — not prorated, no waiting period, no matter when in the year you join. The other three weeks accrue across the calendar year, prorated from your start date. PTO covers vacation and sick time.\n\nAll national holidays paid, plus Good Friday and Christmas Eve\n\nHealth insurance and retirement launching Q1 2027\n\nKPIs you know in advance and see every month. Annual pay reviews run off those same measures, so nothing lands as a surprise\n\nOngoing paid communication, tactical empathy, and career training\n\nThe full commission structure in writing — every tier, every percentage — during the interview process and again before you accept an offer. You will know exactly how you get paid before you decide\n\nPosition Details\nFull-time W-2, 100% remote, open to candidates across the United States. You must be legally authorized to work in the U.S. as a W-2 employee — we do not sponsor visas. A few states may be unavailable depending on where we are registered to employ; we will tell you early if yours is one of them.\n\nSchedule: Monday–Friday, 8:30 AM – 5:30 PM Central Time. That's 6:30 AM–3:30 PM Pacific and 9:30 AM–6:30 PM Eastern.\n\nYou'll be on video all day through Microsoft Teams. You need a reliable computer with a webcam, stable internet, and a quiet workspace.\n\nHow to Apply\nThe application comes first: a few short-written questions, about ten minutes. Then five stages, and we'll tell you where you stand at each one.\n\nA short video interview: scripted questions you record on your own time, about six minutes. Nothing to schedule.\n\nSkills assessments: about thirty-five minutes.\n\nA live interview with sales management.\n\nA set of workstyle and aptitude assessments: about two hours, and you can split it across sittings. We only send these to our finalists.\n\nA final conversation with leadership.\n\nJob searching is stressful enough. We don't ghost candidates. You'll hear back either way.\n\nEIDLexit is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.\n\nOriginally posted on Himalayas","description_format":"text","description_chars":5791,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Legal Services"],"lifecycle":[{"event":"open","at":"2026-10-28T23:28:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["seen:2","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/eidlexit-sales-support-specialist","json_url":"https://alion.io/job/eidlexit-sales-support-specialist.json","meta":{"generated_at":"2026-10-31T19:03:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29894,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3904926},"rest":"https://alion.io/mcp/rest/get_company?id=3904926"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Feidlexit-sales-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Feidlexit-sales-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Feidlexit-sales-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/eidlexit-sales-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Feidlexit-sales-support-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3430006}},{"tool":"search_jobs","arguments":{"company":"eidlexit.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3430006},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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