{"id":1398174,"url":"https://alion.io/job/eisneramper-eafs-is-manager","title":"EAFS IS Manager","company":{"id":1792477,"name":"EisnerAmper","domain":"eisneramper.com","url":"https://alion.io/company/eisneramper-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":33,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-09-29T05:45:00Z"}},"role":"Finance","role_family":"Finance","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":23000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Alteryx","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-28T14:16:50Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-09-30T01:24:34Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description\nEisnerAmper | Fund Services\nInvestor Services Manager\nPosition Overview\nInvestors judge a fund by the quality of every interaction they have with it: how quickly a subscription is processed, how clearly a capital call is explained, and how accurately a quarterly statement reflects their position. The Investor Services Manager owns that experience.\nIn this role, you lead the team responsible for investor onboarding, anti-money laundering and know-your-customer (AML/KYC) review, capital activity processing, and investor reporting across a portfolio of private equity, credit, real estate, venture, and hedge fund clients. You act as the day-to-day escalation point for fund managers and their limited partners, and you work with fund accounting, compliance, and technology colleagues to keep investor records accurate and investor communications timely.\nThis is a client-facing middle management role, you will be expected to set service standards and take responsibility for the accuracy of the investor register.\nKey Responsibilities\nInvestor Onboarding and Due Diligence\nOversee end-to-end investor onboarding, including subscription document review, side letter tracking, and entry of investor data into the fund administration platform.\nReview AML/KYC and Customer Identification Program files for completeness and escalate exceptions to compliance, including politically exposed person and sanctions screening results.\nConfirm accredited investor, qualified purchaser, and qualified client status is documented in line with each fund's offering terms.\nCoordinate FATCA and Common Reporting Standard (CRS) self-certification collection and maintain supporting tax documentation such as Forms W-8 and W-9.\nMaintain the investor register and legal entity data so that ownership, commitments, and contact records stay accurate across systems.\nCapital Activity and Transaction Processing\nPrepare, review, and release capital call and distribution notices.\nTrack funding status, follow up on late contributions, and support the default and remedy process when a limited partner fails to fund.\nReview subscriptions, redemptions, transfers, rebalances, and equalization calculations for open-ended and closed-ended structures.\nVerify bank instructions through callback and other fraud prevention controls before any payment is released.\nReconcile investor-level capital account balances against fund accounting records and resolve differences before reporting deadlines.\nInvestor Reporting and Communications\nAdminister the investor portal: user provisioning, document posting, entitlement review, and access certification.\nPerform AMLCO, FATCA/CRS and other periodic reporting.\nRespond to limited partner inquiries and due diligence questionnaires within agreed service levels, and coordinate responses with the client where judgment is required.\nSupport the annual Schedule K-1 and K-3 distribution process in coordination with the tax team.\nClient Service and Relationship Management\nServe as the primary investor services contact for an assigned group of fund clients and their investor relations teams.\nAssist leadership and clients on onboarding of new funds and new clients, including data migration, review of governing documents, and design of the service delivery model.\nTrack service level agreement performance, prepare service review materials, and present results in client meetings.\nIdentify recurring pain points and propose changes that reduce turnaround time or manual effort.\nTeam Leadership and Development\nAssist the leadership in workload allocation, capacity planning, and coverage across reporting and capital activity peaks.\nSupport the leadership in team members’ career development and training plans.\nControls, Technology, and Process Improvement\nMaintain documented procedures and confirm that four-eyes review, segregation of duties, and approval controls operate as designed.\nSupport SOC 1 examinations, internal audits, and client due diligence reviews by preparing evidence and responding to testing requests.\nIdentify manual steps suitable for automation and work with technology colleagues on requirements, testing, and rollout.\nEscalate control breakdowns, errors, and near misses promptly, and track remediation to closure.\nQualifications\nRequired\nBachelor's degree in accounting, finance, economics, business administration, or related field.\nEight or more years of investor services, transfer agency, fund administration, or private fund investor relations experience.\nTwo or more years of direct supervisory experience or demonstrated experience leading a workstream and reviewing others' work.\nWorking knowledge of private fund structures, limited partnership agreements, capital calls, distributions, and capital account mechanics.\nFamiliarity with AML/KYC requirements, FATCA, and CRS as they apply to pooled investment vehicles.\nAdvanced Microsoft Excel skills, including lookups, pivot tables, and large data set reconciliation.\nDemonstrated accuracy under deadline pressure, with a record of catching errors before they reach investors.\nClear written and verbal communication skills suitable for direct contact with institutional investors and high-net-worth individuals.\nPreferred\nExperience with fund administration or investor portal platforms.\nHands-on experience in setting up and processing wire transfers/payments through online banking platforms.\nStrong knowledge of Letter of Authorization (LOA) processing and the ability to ensure compliance with applicable banking regulations and internal controls.\nExposure to offshore structures in the Cayman Islands, British Virgin Islands, and to the related regulatory reporting.\nExperience supporting a fund launch or client migration from another administrator.\nWorking knowledge of ILPA reporting templates and institutional investor due diligence practices.\nData tooling skills such as Power BI, Alteryx, SQL, or Python for reconciliation and reporting.\nCertified Anti-Money Laundering Specialist (CAMS) ACAMS\nPreferred Location:\nBangalore","description_format":"text","description_chars":6059,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Financial Services","Health Care"],"lifecycle":[{"event":"open","at":"2026-09-28T14:16:50Z"}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":0,"expected_fill_days":20,"reasons":["conf:15","stale_co","win:early","comp:junior,brand"],"computed_at":"2026-09-29T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/eisneramper-eafs-is-manager","json_url":"https://alion.io/job/eisneramper-eafs-is-manager.json","meta":{"generated_at":"2026-09-30T02:40:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1883,"day_limit":5000,"remaining_today":3117,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}