{"id":1635767,"url":"https://alion.io/job/el-pollo-loco-general-manager-16","title":"General Manager","company":{"id":1808392,"name":"El Pollo Loco","domain":"elpolloloco.com","url":"https://alion.io/company/elpolloloco","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":93,"open_postings":49,"ghost_share":0,"stale_share":0.061,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Long Beach, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":81000,"max_usd":150000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1960},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-07-06T07:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-22T08:44:51Z","board_verified":false,"closed_at":"2026-10-22T08:44:51Z","days_open":108,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":107},"description":"As a General Manager, you’ll be the spark that keeps the flame alive, leading a passionate team, driving success, and ensuring every guest gets a taste of the Loco experience. You’ll oversee all restaurant operations with a focus on quality, growth, and building a team that’s as fired-up as you are. Ready to ignite your flamin’ good career?\n\nPOSITION PURPOSE:\nThe General Manager assumes full accountability for the comprehensive operations of an El Pollo Loco restaurant, encompassing all facets of the business. Leading initiatives aimed at providing an exceptional and consistent experience for both customers and team members, this position meticulously ensures adherence to all El Pollo Loco policies, procedures, and standards while striving to meet or exceed sales and profitability targets. Accountabilities include maintaining optimal staffing levels and fostering the professional growth of the restaurant team to effectively execute all operational objectives.\n\nESSENTIAL DUTIES AND RESPONSIBILITIES:\nStrategically manages, coaches, and recognizes team member performance to drive efficient and effective restaurant operations.\nExecutes and trains team on opening and closing procedures in alignment with El Pollo Loco policies, overseeing restaurant setup, food preparation, and cleaning processes.\nOptimizes labor and workforce planning through effective and efficient team deployment and scheduling. Ensures staffing levels are aligned with anticipated sales volume in alignment with current labor modeling to uphold productivity and customer service standards while meeting labor hour targets.\nProvides hands-on support by ensuring proper coverage of all restaurant workstations. May be required to provide backup support to cover team member breaks, as necessary.\nMaintains focus on guest service and speed of service, ensuring achievement of company goals for timeliness. Educates team on restaurant operational efficiency metrics and ensures compliance with standards.\nSchedules workforce ensuring labor hours are adequate to provide required level of service that is based on sales projections and labor hour guidelines. \nOversees hiring processes in the restaurant, from interviews, references, I-9 verification, and new hire orientations, ensuring all restaurant staffing requirements are effectively and compliantly achieved. \nPerforms other duties as assigned by management to support restaurant operations.\n\nQUALIFICATIONS – EDUCATION, EXPERIENCE, LICENSE/CERTIFICATIONS:\nTo perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of the job. The requirements listed below are representative of the education and/or experience required. \n\nEducation/Work Experience:\nMust be at least 18 years old. High school diploma or equivalent (GED) preferred. Must be an EPL Assistant Manager or have the equivalent of 3 or more years of management experience, preferably in a restaurant environment. \n\nLicense/Certifications:\nPossess and maintain a valid driver’s license and a reliable vehicle that may be used for company business. \nMust obtain Serve Safe Certification\n\nWhat’s in it for you?\n STRONG culture recognized as a Great Place to Work® and driven by our core values: Simple. Together. Relentless. Ownership. Nimble. Growth\nCompetitive pay and quarterly bonus potential \nCareer growth opportunities \nTuition reimbursement\nGreat work-life balance, no overnight shifts\nFree meal during your shift \nEmployee discount on food\nFlexible Schedule: Full-Time\nMedical + Dental + Vision Insurance + HSA Savings Account*\nPaid vacation and sick time*\nEmployee Assistance Program\nFlexible spending accounts, Life Insurance, Legal Insurance, and Pet Insurance*\n401(K) Retirement Plan with company match and immediate vesting* \nPerkSpot discounts program\n\nWhy work for us?\nWhen it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, it’s our people\nWho set us ablaze. You’re the ones bringing the passion, ideas and energy–the flavor–whether cooking in the restaurant or working in the support center. That’s why we take pride in providing a place where you can express, develop and belong… all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin’ good careers.","description_format":"text","description_chars":4442,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities","Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T21:36:16Z"},{"event":"close","at":"2026-10-14T19:38:10Z"},{"event":"reopen","at":"2026-10-20T05:44:56Z"},{"event":"close","at":"2026-10-22T08:44:51Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/el-pollo-loco-general-manager-16","json_url":"https://alion.io/job/el-pollo-loco-general-manager-16.json","meta":{"generated_at":"2026-10-22T16:37:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17035,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1808392},"rest":"https://alion.io/mcp/rest/get_company?id=1808392"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fel-pollo-loco-general-manager-16"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fel-pollo-loco-general-manager-16"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fel-pollo-loco-general-manager-16"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/el-pollo-loco-general-manager-16\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fel-pollo-loco-general-manager-16"}]}